Villa La Estancia Riviera Nayarit
- What's Included
- All Inclusive Features
OverviewVilla La Estancia Beach Resort & Spa is a new luxury destination in Riviera Nayarit. The Hacienda-style resort delivers deluxe services in a secluded setting. Tastefully furnished rooms range from deluxe superior rooms to penthouse suites, all with private balcony or terrace. Enjoy the spectacular massages of the European-style Tatewari Spa, and savour a multitude of delicious dining options.
We were 3 generations, from 75 years young all the way down to 7 months. The villa and property were perfect with all of the necessities of home and the luxury of a first class resort. We have travelled extensively and this is now one of our favorite spots. The owners could not have been more responsive to my questions before the trip and certainly have a great reputation amongst the resort staff. We stayed in unit 1202ab while ch we had reserved through HomeAway. We did not do the all inclusive given we were traveling with 2 toddlers and a baby. We did enjoy several dinners in Bucaris and highly recommend La Postal for great wood fired pizza! The reviews within Trip Advisor are spot on when mentioning the Villa la Estancia team by name. Without exception we were treated like family and our week was enhanced by their gracious hospitality. Special shout out to Oscr, Ramon and Esbai. From the convenience store with latte and ice cream to the spa services, pool and beach it truly was a week in Paradise!
As I am writing this, we are sitting on the balcony on the 2nd floor, looking out the ocean. I just came back from downstairs with an issue about the missing introductory package for our all-inclusive package. We arrived early yesterday and a person named Luis was checking us in. But because we arrived at 12pm and the check-in time is at 3pm, we waited in the lobby for the room to be ready. Luis also mentioned that there will be a package for us when our room is ready. We were welcomed with a free hand massage for both my wife and I. We thought that was neat. A couple hours later, Luis came and told us that our room was ready and we were shown to our room by Gerando. During the mist of this, I completely forgot to ask where is that "introductory package" for our all-inclusive reservation. Well that package is important because it would tell you what you can or cannot have and what tour is available to you. We went through our day having lunch by the pool and hanging around there. Manuel was our server and he was exceptionally courteous in despite of the busyness of the pool-side restaurant. For dinner we ate at the restaurant inside the resort. I had an 8 oz steak and the wife had a seafood pasta. We both thought the food were very good. However, we felt the whole ambiance is is a rush. Everyone was busy running back and forth. Literally, running, or power-walking if you prefer that term. For dessert we ordered the chocolate lava cake, I thought it was just a simple chocolate cake. It I was wrong. It was very good. So this morning, moments before the beginning of this review, I was browsing TripAdvisor to find out that a city tour or a jungle tour is available to people with all-inclusive package. I went downstairs and asked about it. And finally I got myself the "introductory package" that I was supposed to get for any new all-inclusive reservation on the first day. Whatever, if I can finally have this on the second day, I'm fine with it. A little pissed off about the service, but I'm fine with it. We are finishing our breakfast and will think of what to do next. Tip advice: Even though the all-inclusive package tells you that service charge is included, remember to tip. Because a very, very, very small portion of this goes to the people who prepare you foods. The service charge in your reservation goes to every freaking everyone else including the yard man, the umbrellas man, the towel service man, the entire maintenance for the resort. And the people here don't make much. So please be gracious with thy tipping.
Pros:- excellent spa with tremendous service. I had an 80-minute therapeutic massage and it was the best I'd ever had. The spa itself is clean and quiet, and there's a sauna, steam room, hot tub, plunge pool and waterfall shower that we were allowed to use even when we weren't having services because of our "ultra-inclusive" deal. They require you to wear a swimsuit at all times in the spa common area, so bring it with you. Sometimes they supplied me with flip flops, other times I had to use my own.- the grounds are beautiful. Palm trees, ocean, pool, hot tubs, birds and iguanas.- easy access to the beach where there are chairs and towels and attendants.- breakfast was by far the best meal of the dayCONS:- The wi-fi is awful. It doesn't work in the rooms very well unless you're on the patio and even then it's weak. If you go next door to the sister restaurants, there is no wi-fi at all (at least that's what we were told).- with the exception of breakfast, the food is terribly mediocre. We had one dinner in the hotel's restaurant where a number of us ordered the rib eye, but it was inedible and no one ate it. We ate our other dinners outside the hotel. Most of the time we had lunch at La Parrilla because it's conveniently located next to the pool. The quesadillas were not good (dry and flavorless), nor were the tacos (bland). The shrimp po'boy didn't come with the chipotle mayo, which might've saved it from being dry or maybe if there were more shrimp and less bread. My husband liked the tuna sashimi, but I thought the tuna was tough. The chicken "tortilla wrap" was the best thing we tried and the potato wedges were good. - the service is terrible. - room service: the first night we used a wash cloth and hand towel and when the room was serviced the next day, they took it and didn't replace it. I called to ask for new ones and they were never delivered. They also don't replenish the toiletries, which is fine until you're all out of something like shower soap. I called about this too, and though I was told they'd send it right away, it wasn't until our last night (3 nights later), when I called again, that they finally brought us more soap. They actually brought a bag FULL of shampoos, shower gels, conditioners, bar soaps and lotions, as well as a 4-pack of toilet paper. I just needed the one, but ok. Even my husband said that seemed a little passive aggressive.- La Parrilla's service was absolutely awful. It was almost impossible to get them to even take our order and even then, it was next to impossible for them to get it right. "Margarita, no salt" came back EVERY TIME with salt. "Strawberry daiquiri" came back as "strawberry margarita" EVERY TIME. We had purchased the "ultra inclusive" package, which supposedly includes "gratuities and taxes", yet you're still able to leave additional tips, which we did EVERY TIME except for the last time, when I was so enraged by how bad the service was, that I left nothing. On this particular occasion, people had joined our table, ordering on their own checks, paying accordingly. I understand that this means extra work for a server; however, it was nearly 4 in the afternoon on a Wednesday, not lunch rush and not particularly busy. If the server had a.) paid us any attention without constant reminding, b.) got my drink right once, c.) didn't deliver every other table's food and drinks before ours even though we'd been waiting before they even sat down, I would've still left at least 15% -- the bare minimum regardless of the "inclusive" accommodations, but he did none of those things. And then, at the end of the meal, he said, "Hey, thanks for the tip, guys." I was glad I didn't leave anything extra.- they say you're not allowed to reserve chairs by the pool, but people do it anyway, and if you aren't there by 9 a.m. on a busy day, you're out of luck. It's unclear if the attendants will always bring you a chair, but when I asked, the guy had to go to storage and dig up an old one that was tattered and almost broken. They have towels, but there's no direction or indication of where and how to get these towels, so it's uncomfortable. - shuttle from the airport was confusing. We had prepaid for the transportation, but when we arrived there was no one there to greet us and no direction whatsoever. The airport is overwhelming and I wish this had been better organized.
This place could not be more friendly and honestly treat you like family. It is beautiful, food is excellent, pool and beach attendants are GREAT! This is the place to vacation and the local flavor of small pueblos are within walking distance or an inexpensive, short cab. This is a must!
We loved our stay at Villa La Estancia! The resort is beautiful and one of the newer ones in that area. The pool and ocean were great and the food delicious. Our room was beautiful and very spacious. Lots of room for us and our 2 kids to have space from each other when needed. We also loved our huge welcoming balcony overlooking the ocean and pool. All of the staff was great! They really went out of their way to help us with anything we needed. We got the all inclusive and are so glad we did. The steaks were absolutely delicious and so was the other food. Even the food at the market was included! We loved having access to the busy resort next door and then being able to spend most of our time at our resort which was less busy, quieter and the people were so nice! Both our 10 and 11 year old children also loved this resort. We area already planning a trip back to Villa La Estancia!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 meals daily (breakfast, lunch, dinner) at hotel restaurants including wellness menus and restaurants at Villa Del Palmar Flamingos (surcharges apply on Kobe Beef only)
- Unlimited cocktails and specialty beverages by the glass from a variety of domestic and international premium brands at resort and bars and restaurants
- Theme dinners at nearby Villa Del Palmar Flamingos
- Wellness menu at the restaurants
- 24-hour room service
- Unlimited use of the Tatewari Hydrotherapy Circuit (sauna, steam room, spa tub)
- One complimentary spa treatment per stay; choice of Passion Fruit Cell Remover (30 minutes), Mango and Pineapple Sherbet Exfoliating Treatment (30 minutes), or Tired Legs Rejuvenating Massage (30 minutes)
- Personalized check-in
- Hand purifying ritual at check-in
- L'Occitane bath amenities, bathrobes, slippers, safety deposit box, and hand- made beach bag and pillow menu
- Free Internet access and wireless Internet access in public areas
- Setting of jetted tub bubble bath (once per stay)
- Aromatherapy experience
- 15- percent discount on groceries and souvenir purchases at Palmita Market, Tatewari Spa Services
- All resort fitness (with private instructor) and recreational facilities
- All resort activities and entertainments (at nearby sister property)
- Non-motorized equipment and/or water sports, aqua aerobics, and volleyball
- 245 Rooms
- Spa (fee)
- 2 Restaurants
- 2 Bars
- Internet access
- Kids Club
- Convention Centre
- Medical Service (fee)
- Laundry & dry cleaning services (fee)
- Water sports (fee) (nearby)
- Fitness centre
- Steam room
- 2 Queen beds
- Air-conditioning with in-room climate control
- Ceiling fan
- Safety Deposit Box
- Furnished Balcony or Terrace
- Coffee/tea maker Telephone
- DVD Player
- Flat Screen TV
- Free Internet access
- Premium TV Channels
- Walk in Closet
- Wet Bar
- Maximum Occupancy 4; up to 3 adults
- 1 King Bed
- Living area with a Murphy bed
- 2 Bathrooms
- Whirlpool bath tub
- Washer and Dryer
- Maximum Occupancy 4
Resort Location Map
Villa La Estancia Riviera NayaritRiviera Nayarit,Mexico
- Hotel Contacts
- Extra Info
Paseo Cocoteros 750 Sur Condominio Maestro Flamingos, Nuevo Vallarta 63732 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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