Mercure Hotel Amsterdam City
- What's Included
- All Inclusive Features
Hotel staff i.e. Maintenance guys dealt with problem instantly, nice sleep an rooms, can get the 51 metro to overamstel in ten minutes so enough distance to be out the way of dam centre but easy to get to
Went to Amsterdam for friend's bachelors, stayed at the hotel for 3 night, the staff was friendly, rooms were in good shape, the food menu was limited but taste and quality was excellent, the best place to chill was the open restaurant facing the canal
The positives from this hotel is it's staff they are efficient helpful knowledgeable and friendly. The breakfast is good. The hotel is situated in a quiet part of Amsterdam, away from centre of Amsterdam that is its biggest drawback. No shops basically you are forced to buy from the hotel grocery shop if you want anything urgent like water which is expensive. The taxi costs about 20 Euros to the centre of town. Better way is to use the Amsterdam subway / public transport which is good brisk 10 minutes walk away from the hotel. It's a quiet and desolate station and for the first time user like us confusing. It's over the Amstel and so a nice setting. The subway will take you to centre of town in about 10 -15 min.The room service is below par the management needs to look into it. The room size is ok and a good night sleep is guaranteed given the peaceful setting and no other hotel or shopping centre mall etc nearby. What's most surprising and disappointing was that since we were coming in after a long flight having booked through booking.com and had confirmed through e- mail prior to our departure that our booking were confirmed since we had wanted to check in immediately and not wait the check in time 2:00 pm yet when we arrived we were told our room was not ready and told us that we did not tell them that we will check in late .....when I told them about the e- mail confirmation they said they are fully sold out and it's in fact good for us as we would not have to pay for one day....the idea just to wait for 3-4 hours after a cross continent flight was. It appealing and when we protested magically one of the two rooms was made available to us. So we all landed in a single room and again went down to the reception with a request for our second pre booked room and viola they finally gave us our room. The point is that we have stayed in other Mercure hotels and that's why we chose this mercure but too much harassment at checking did not reflect Mercure efficiency and a bad room service like not cleaning our room on one of the days of our 6 day stay reflected we don't care attitude made us call the reception at 11 pm when we returned to the hotel to ask for fresh towels. Next day when we left for sightseeing we informed the reception of the lack of our room being cleaned viola the person cleaning the room leave behind his duster as proof of his job. This Mercure needs to pull up its socks....
Stayed here 4 nights. Welcome by the hotel manager with his "cold" jokes. Help us check in earlier for a comfortable room. Water pressure was not great on higher floor, wrong choice for me.Love the guy who ask me " are you drunk?" when i asked for my 2nd glass of complementary wine. Hahaha..And thanks for the bar tender who serve me (while he is fasting till 10pm!) and have a good conversation together. Breakfast was ok. Surrounding area is a bit too quite at night though but the bar is serve pretty good burgers and drinks.
Such a lovely hotel with the friendliest of staff! 10 minute walk to the metro and you're where you want to be in 15 mins, the hotel also offers a free shuttle to the metro station (not that we used it.)On checking in Jorvis (apologies if spelt wrong) was so helpful, our room was not ready but he stored our luggage and pointed us in the direction of where we wanted to go, giving so much info on the city and the best places to eat and drink etc. Rob, the barman, was lovely, very happy to have a chat and a laugh with us. He is an asset to the hotel!!The rooms were spacious and clean, with very comfy beds, and decent instant coffee.I will most certainly return to this hotel when I am back in Amsterdam, and may bring my partner if he is lucky!5*
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Round trip flight
- Hot buffet breakfast daily
- Hotel taxes and service charges
- 368 rooms
- Parking (fee)
- Wheelchair accessible
- In-room safe
- Coffee/tea tray
- 220 volts
Resort Location Map
Mercure Hotel Amsterdam CityAmsterdam,Netherlands
- Hotel Contacts
- Extra Info
Joan Muyskenweg 10, 1096 CJ Amsterdam The Netherlands
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
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Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
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