Crowne Plaza Panama
- What's Included
No way is this a 4 star hotel. It has one extremely limited restaurant, with rather variable dishes - a very few high quality, but most dull or worse. The bar is something out of the 1980s. The one really good point is that the rooms are large, It was seriously understaffed when we stayed, only one person on the front desk even when a large group were checking in. The front desk don't have a clue about problems with the wi-fi, various non-executed promises over a two hour period until an engineer finally arrived and simply had to reboot the repeater in our room. One of the lifts refused to go to our floor during our entire stay. Our room was damp when we arrived, and it took a good 24 hours to dry it out with the noisy airconditioning. This place needs a good General Manager to sort it out, but the lack of dining options means it will never be more than a 3*. It's in a good location, but so are numerous other hotels nearby.
I normally love the Club Lounge in Crowne Plaza but I was unimpressed with the facilities and food offered here.However there was a young employee called Carlos who was perfectly attentive. He printed off all the documents I needed for the next two of my travels and checked regularly that I was okay.
My family of three (plus pet) stayed here for a month and the service and friendliness of the staff made the lengthy stay great! There were certain members of the staff that were exceptional (Vincente, the manager; Helen, the waitress; Antonio, the doorman; and Elida, the housekeeper). Each of these staff members were notably attentive, professional and pleasant consistently throughout this month-long assignment.The corner suite was roomy with a kitchenette, giving us some space since we were there for so long. Shopping, the metro, and restaurants are all within a short walk, and there is a lot of local culture to be found within a few blocks. The church across the street was beautiful and did not disturb our sleep, however our room was on the back side of the hotel, so maybe that made a difference. Since the location is downtown beside a main thoroughfare, there are local celebrations & festivities occurring almost daily that are easy to attend and are located close to or pass right by the hotel. I loved walking out on the balcony in the evenings, watching the sun go down and listening to the music and activity of the city. If you want a truly Panamanian experience located in the heart of the city, AND still get your IHG travel points, this is the hotel that I recommend.
Flying from Portland, Oregon to Panama by way of Houston left us excruciatingly tired. We had booked another hotel, but were told at the airport by a concierge our booked hotel had no water. Hmmm. We found a young woman representing Crowne Plaza who quickly booked us a room and arranged for a shuttle. As many travelers to this area of the world know, not everything in a hotel works perfectly. However, the room was lovely, modern and the beds were comfortable. We were grateful for a good night's sleep in a clean, safe environment. I do recommend this hotel.
The staff was friendly, knowledgeable and friendly. Our room was spacious and comfortable with lots of light. The breakfast was wonderful-fresh fruits, eggs cooked as you liked, with a good variety of other breakfast dishes. And they changed every morning. Plus the fresh juices at breakfast were so good. We found the location good for us. We walked around the area, checking out the churches, stores and neighbourhoods.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- 149 rooms
- 1 Buffet & a la Carte
- 1 bar
- Casino (fee)
- Night Club/ Lounge (fee)
- 1 pool
- Shops (fee)
- Medical Services (fee)
- Beauty Salon (fee)
- Gym/ Fitness Centre
- Business Center
- Internet Cafe (fee)
- Golf nearby (fee)
- 1 King or 2 Queen beds
- Air Conditioned
- CD Player
- Television/Pay Per View Movies (fee)
- Internet Access (fee)
- Safety Deposit Box
- Mini Bar (fee)
- Maximum occupancy 3, Maximum number of children 2
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Crowne Plaza PanamaPanama,Panama
- Hotel Contacts
- Extra Info
Ave Manuel Espinoza Batista, Panama City 816-2007 Panama
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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