Melia Panama Canal
- What's Included
- All Inclusive Features
Our stay at Melia Panama Canal from 12/25/17-12/29/17. This is an accurate and hopefully helpful account of our stay. We chose this hotel primarily because we are members of Melia Vacation Club. We have stayed at other Melia hotels in Puerto Rico, Dominican Republic and Mexico. So, quality of service and top-rated facilities was expected.This Melia is in Colon, Panama and is surrounded by beautiful Gatun Lake, the fauna and natural beauty is breath taking. There are monkeys, sloths and many other species of birds, including Toucans and parrots to name a few. We chose the all-inclusive option, which this hotel offers. We stayed in room 1312 which has an amazing view of the lake and the mountains. As you travel to get to the hotel and arrived at Colon, you may begin to wonder whether you are heading in the right direction. Colon, has number of buildings that look dilapidated and almost uninhabitable. The hotel itself is in the old military base and the actual hotel used to be a school. When you arrive at the hotel the first building you see, is unoccupied and looks like any minute it will crumble. We arrived at about 4pm in the afternoon. Check in was a breeze because no one else was there. We went to our room and noticed that unlike other all-inclusive and other Melia hotels we’ve been to there was nothing in the little fridge. We went down stairs to see about getting something to eat. Well, what do you know, you can only get “snacks” which was already over but the staff was gracious enough and said they will get us some chicken fingers and fries. So, we did get the “snacks” at about 6pm. It turns out that breakfast is 6:30-10am; Lunch 12:30-3:30pm and dinner 6:30-10pm. Supposedly in between there are snacks but often only from 4-6pm and once is gone nothing else is available. Overall, we were not impressed with the food. The drinks were all low shelf and the national beer. Alfredo the bartender was fantastic and made good mojitos and Blue Hawaiian. So, we mostly stuck to those two drinks and Balboa, the national beer.So back to my title. The hotel has great potential and probably when it was originally designated as a hotel, it most have been a beautiful place. Our room smelled moldy and damp. But hey, we could live with that since we were not in the room during the day. The WIFI was almost nonexistent, the bathtub is not suitable for anyone with mobility issues and you must be an acrobat to get in and out. I got a big bruise the first night.On the second night, as we were getting ready to go to sleep I saw a mouse run pass the corner. This mouse was immediately followed by a second one. We called reception and informed the staff that we had additional roommates. The person in reception first sounded shocked and questioned what I reported. She then said, well I am going to send someone from maintenance. We called several times, and no one showed up. As we inspected the room we discovered that there were mouse traps set up.The next day, we were transferred to room 1306, a beautiful room with pool view. However, by then it was too late. We made a reservation to another hotel in Panama City and left. The staff later admitted that they had an “issue” with this room and had not rented it for a few weeks. No wonder they offered it as an upgrade. Honestly, I was saddened by this experience. Melia takes pride in its property and to have this property as a part of their chain is shameful as it can only damage its reputation. My suggestion, don’t stay here if you can avoid it. The hotel really is in going down and as you can see no one gives a hoot, I hope you do by not sponsoring them.
This is a old and at one time first rate hotel. Upon entering you are hit with a musty and very warm ...no ac...lobby without much lighting. We have spent 11 days touring around Panama and booked all hotels through Bookings. This hotel does not like discount travelers. The on line booking offered for this hotel is difficult. Once we arrived, we were told only 1 person was booked and we had to pay double for the second person. No other hotel booking had any issues. Only this one. A smarmy manager smirked at us and said "you did it on line". Not their problem and they had no intention of making any of this good. Later around dinner time a bell man knocked on the door saying we were wanted by someone downstairs. Of course we were not wanted downstairs I couldn't help but wonder if he would have entered our room if we had not been there. The room was very comfortable with the exception of used soap in the bathroom soap tray, conditioner without any shampoo. There was also a problem getting ice. The room marked " ice" is currently a storage closet and when we went down to front desk to ask about ice, apparently it started some sort of argument between the front desk and kitchen. Breakfast was also a problem. There was a omelette station that no one staffed. I met a tour guide that said it had been a problem finding someone for the last 4 days. As I said, this hotel was at one time truly lovely, but, not so we'll loved now and in it's present state, certainly not worth $150.00 a night.
Terrible nights because of noisy yang people. No action was taken by night receptionist, lady do not understand single English word. Positive is restaurant's staff. There is very often not available beer of your choise or other thing.
This is a lovely old hotel on beautiful grounds. We went outside in the early morning with our binoculars and spotted two different types of toucans and a chachalaca, a rather different bird (we love birdwatching). As a hotel, it is old-fashioned, tiled, and with deep bathtubs. Very clean.
My husband and I had a wonderful massage on Monday by Jessica. She was very professional and asked if any area needed special or extra attention. She guided us and let us know what she planned to do in advance so we were always informed. She engaged with us in just the right way not too little not too much. She was a pleasure and very good at her profession.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 Meals daily plus snacks
- All drinks (domestic beer & cocktails, select international brands)
- Kids club (4-12 yrs)
- Daily activities
- Nightly entertainment
- Non-motorized water sports
- Fishing (fee)
- Deep sea fishing (fee)
- Horseback riding (fee)
- Bicycle rental (fee)
- 285 rooms
- 1 A la Carte
- 2 bars
- Casino (fee)
- 2 pools
- Shops (fee)
- Medical Services (fee)
- Gym/ Fitness Centre
- Spa (fee)
- 1 King or 2 Double beds
- Air Conditioned
- Hair Dryer
- Internet Access (fee)
- Coffee Maker
- Safety Deposit Box
- Iron & Ironing board
- Mini Bar
- Laundry Service (fee)
- Maximum occupancy 4, up to 3 adults
Honeymoon Bonus - Fruit basket and bottle of wine or champagne in room upon arrival, Room upgrade (subject to availability), Guest must show prove of marriage upon registration (Minimum 3 night stay required).
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Melia Panama CanalPanama,Panama
- Hotel Contacts
- Extra Info
Antigua Escuelas De Las Americas Lake Gatun, Colon Panama
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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