Playa Blanca Resort
- What's Included
- All Inclusive Features
Probably the worst service I have ever seen. Cuba was bad and food bad - but this is worse. Let's start with bus from airport to the wrong building. Nobody knows what's going on. Hardly anyone speaks English. Next after check in - not one bit of info is told to you or offered. Had no idea where anything was. Had to ask for a map which they had none of. Had to ask about where to eat. Had to ask for pretty much everything. Zero info in rooms. A regular phone with nothing on it. I tried dialling zero one day and it just rang forever. I asked for anything for my empty bar fridge for 2 days. Nothing. Picture standing in line for a drink while a number of people go in front and get served first. Picture the slowest working and rudest server who will not smile or acknowledge you. Picture watching water boil. Honestly these people have a tip jar. Are you kidding me. Wtf !!! It's called customer service gets you tips. Picture the main buffet and you need to ask for everything. Only one time was I offered a coffee at breakfast (while they walk around and do nothing) and one time a drink at lunch. My last straw was standing at a tiny bar in the lobby and watching this bar guy serve 3 people who were there after me and take all the bottles out of his bar fridge and painstakingly place them on a shelf and then stop and then look and then rearrange them and then move them around like it was a shuffling contest it in the slowest manner ever. Then he made drink by drink and then 4 more people came up and he served them. A staff member who spoke some English came up beside me and got served her drink as I said "this is f Ing ridiculous" and she said tell him what you want. I told her I did already as he ignored me. She told him what I wanted and he served the guy beside me who walked up 5 minutes before. I walked away and went to the front desk to tell them I had been patient - but my patience are up. I can't see anything being done around here to improve. People are constantly filling out the pen and paper suggestion box - but I can tell you that they don't take anything into consideration. Run down hotel. Barron. It's a figure it out plan here. Food sucks. Watermelon and pineapple is good. Go to Mexico instead!!!!
Average hotel, average Pacific beach, just average.Stayed between Christmas and NY to get out of the city for a couple days. We had sworn not to go to all-inclusive places again, and this stay brought back memories of why we had sworn that previously. Resort is huge, and the pools are huge. But they close early (WHY???) and open late. Not enough areas serving drinks during the day, so lines are long. Food is below average. Only kiddo didn't get stomach problems - should have followed his lead and ate hamburgers, hot dogs, and cereal the whole time. We did the buffet, not that great.Beach is okay, but there's locals trying to hawk pony rides, and kids on 4 wheelers and Polaris ATVs driving up and down. Water is Pacific ocean, so it's not clear. You can walk for miles on the beach - that's nice.Our son found plenty of kids that spoke English to play with. We didn't have any problem with staff trying to speak English - but you're in Panama so expect Spanish. You don't go to a hotel in USA and expect them to speak French!Our rooms were comfortable and everything worked. No theft.Right outside the hotel on beach is Xtreme Adventures. Not part of the hotel, from what I can tell. They charge extra for jetski, parasail, flyboard, etc. We did an hour jetski rental from them - and they were the best part of the stay. Victor - guide with Xtreme - rode a jetski with our 6 yr old, while wife and I had the other. Victor was super fantastic with our son. Can't say enough about how great he was! Let him drive, spoke English, made him feel like the boss. 5 star for Xtreme Adventures, but 2.5 for hotel.
I have been to several resorts in Panama and this one so far is the worse. Check in was easy and fast only because we showed up 2 hours late to check in, resort area was beautiful and inviting when you first get there. Once checking in I asked about the Big Lagoon pool, which is not only not available for those staying in regular room, if you wanted to use it you have to stay two nights and it was $15 extra per person. this was deceiving because everyone tried to warned me (local family) that this hotel was a scam, there is nothing on the website saying this pool will not be available but I still wanted to see it for myself. Restaurants needed 24 hours reservation and its only available for dinner so if you are staying one night like us, you are stuck with Buffet. Now the buffet food were good for dinner and the snack bar was average. Now breakfast, it was missing tons of Panamanian Items that Tourist should try. Pool area was very dirty, you dont want to walk around without shoes. Cups of drinks and trash floating in the pool, they ran out of towels an hour and half before pool closing so we were left cold and wet wondering around. The beach area was dirty, seems like people just throw trash in the ground and the waves were washing it off, they need someone to constant cleaning it and no one was there to do so. Drinks were good of course but limited, not enough local drinks. The club was also okay, tons of fun just need to keep the street dogs out of property, I witness few people get chase by street dogs. Overall i will never go back, do not book here.
Before checking in to this all inclusive resort, I had a good hard look at their website. It looked lovely and I was very excited about my mini break there (January 2017). It boasted the largest salt water swimming pool in Central America, 8 different restaurants and even karaoke. Free food and drinks for the whole stay :) (or so they advertised).Check in took over an hour to complete. We aren't stuck in a long que, they just weren't in a hurry to assist us. In fact they just kept ignoring our calls for assistance and resisting eye contact. It wasn't the best first impressions. It wasn't a language barrier issue either because I was with Panamanians. We reached our room, there's no building signs, no numbers listed. In fact there's no real signs anywhere so you can get lost when you first arrive. Our room appeared to look clean. The floor hadn't been cleaned in a while and it was very dusty. There were no towels but we did get an air conditioner and a big flat screen TV :) There was no hot water and low water pressure so the shower was awful. it kinda spat out a bit of water and it was really cold! The salt pools were dirty. It had a cheesy smell to it and it was cloudy. The pool had a bar and so people would just leave their empty cups and straws to float in the pool. They do give you a pool towel and as long as you return it they won't charge you $20.Out of the 8 restaurants, we had two that were open during our stay. One was the 'snack bar' which had burgers or hot dogs and the other was a buffet style dinner. This had a good selection to cater for all needs. The general feel to this place was old and dirty. it just wasn't a nice place to visit and I would never return. I would never recommend this place to anyone. They had a little bird garden but like their other attractions it was half closed and broken. The fountains looked like they hadn't seen water in years! They had a evening show for children which was popular and a dance show for adults. The show was of a very VERY low dancing standard. It was the only entertainment people had because they closed the beach and pool at 6am. The people who weren't watching were stuck in a long line for drinks given by the only two bar staff on the entire site at that time. It was an all inclusive but they closed many things early and opened late. The large pool didn't open till 10am and check out was at 12. They advertised that we could stay until 4pm but we later found out that they wanted another $15 dollars per person and we could not have any drinks or food during that time. That was purely to sit by their stinky pool. We were a group of over 100 and no-one in the group had a nice word to say about this resort. We all just wanted to go home and wash off this place and block in from our minds.
We stayed New Year's Eve and January 1st at the Town Center Suites where we enjoyed the clean, spacious room and the spectacular view from the big balcony.The entertainment during the day and the evening was relaxing, enjoyable and funny.We were surprised by the variety, quality and presentation of the New Year's Eve buffet and celebrated the New Year with a great band on the beach in a tremendous ambiance. The staff is courteous. Great value for the price.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner
- Seafood grill lunch and dinner
- A la carte dining
- Unlimited local drinks (house wine included)
- Admission to the disco
- Pedal boat
- Daily activities program
- Nightly entertainment
- 219 spacious rooms
- 2 a la carte restaurants (Seafood Grill and Mexican)
- Snack bar
- Sushi bar/Japanese restaurant (fee)
- Beach disco
- Meeting facilities (fee)
- Convention facilities (fee)
- Wireless internet (fee)
- Massage (fee)
- Horseback riding nearby (fee)
- Water sport tours (fee)
- Snorkeling (fee)
- Jet skiing (fee)
- Banana boat (fee)
- ATV rental (fee)
- Bicycles (fee)
- 1 king-size or 2 queen-size beds
- In-room safe
- Maximum occupancy 3 adults (or 2 adults and 2 children)
For the Kids - Children's activities and Mini-show.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Playa Blanca ResortPanama,Panama
- Hotel Contacts
- Extra Info
115 Km Via Interamericana, Farallon, Rio Hato 8437 Panama
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.