Playa Blanca Resort
- What's Included
- All Inclusive Features
The Staff are very Rude and useless, we where at the Salt water Pool, and the ferry broke down, we started walking and a Security guy told us if we knew the rules, and that we are no allowed to walk by the pool, instead of being helpful and telling us thatthere was a small train that will take you to the other, the room had no utensils, spools knife, folks, coffee but no sugars cream I guess the locals cannot be trusted, Food is horrible,. Please do not send Boiler Plate response., YOUR SERVICE IS HORRIBLE, I will not accept your STUPID response.
Want to say I agree with last review. Do not know what the bad reviews are all about. We are return quests. E-mailed resort to request a specific room. Arrived request honored! Thank-you so much. Greeted by one of our favorite bartenders Jose Salazar with drinks during check in! Thank-you once again for your great service and friendship Jose. We returned for the most part because of the staff and their hospitality. So I have to say we give special thanks to our friends Hector Rogelio, Jeiner Solis, Augustin Alberto Bultron, Jose Salazar, Edi Moran and many many more staff members that helped make another great vacation. Returned to many improvements at the resort. We were pleased with what was accomplished so far. They really do listen so any problems or suggestions just let them know. We are English speaking with a little Spanish don't worry they will really try to understand. If you can't communicate they have wifi use the translate app or google. Remember it is the pacific ocean it is not the same as Cuba etc. So many times I hear about the beaches people need to do their research. It is the pacific ocean. In Panama we have the people, weather and many excursions to enjoy. Many things to learn about in Panama just walking on the beach and exploring. This is very family oriented resort with kids play areas and kids club. Extend yourself to the staff and people around you they will embrace you. Go with open mind and don't sweat the small stuff.
As we arrive they waited for us by the bus door handling refreshing cocktails.Checking in was fast and simple, we got the 5th floor on the west wing it was a bit far from everything, but quiet. And the view to the ocean was breath taking. We were four adults; rooms were spacious, washroom. I travel twice a year and I always go no less than a 5 star hotel. But from all the hotels I have been this one was the cleanest one EVER. MR.CLEAN.Food was ok, I am a huge fish eater and they had no variety of fish. But plenty of other stuff to meet everybody’s needs. Washrooms were a bit far, I hardly stayed at the swim up bar as people never left the pool. You know what I mean. But there was tree other pools. Beach was long and beautiful, but it’s the Pacific and water is not clear. My husband and I love to snorkel and that was a down for us. Also if you’re not a good swimmer there is an under tow. Story short, been in panama Riu Playa Blanca I do recommend, but unfortunately will not return.If you enjoy pools and not the ocean, this is a resort for you.
We spent two weeks at this resort from February 27th to March 13th and were concerned by the recent reviews. Good thing we didn't heed what most were saying as we found this to be one of our best vacations.We arrived at the resort and were checked in very quickly. FInding our building (#4) was a bit of a challenge but with help we got to our room, dropped our luggage and headed for a bite to eat at the Buffet as it was close to closing time (10pm).Our room was spacious, well cleaned the whole time we were there and the bed and pillows were to our liking....firm bed and huggable pillows.The next day we met with our Sunwing rep, Cristin, to get the orientation and we also booked 4 tours. We had no trouble booking a la carte restaurants (we booked 6 throughout the two weeks). Our favourite by far was the grilled salmon at the BBQ Grill on the beach. It was also the night we celebrated our friend's special birthday and the staff made a small birthday cake for her. The Thai and Italian were equally good.The Buffet restaurant always had food that was to our pleasing. There was plenty of fruit and vegetables and the carved roasts at dinner were delicious. The coffee was good at breakfast and so was the fresh fruit juices. Always variety and something for everyone.We found the service at the restaurants, buffet, bars and even the maid service to be very good. The grounds were always being groomed. We had a couple of minor issues while we were there but a call to the front desk and everything was taken care of immediately. For our tours we booked the Portobello Train Ride, Panama City and Canal Tour, a tour of the local town Penenome and a Hiking tour. All the tours were great in their own ways. Even the two tours of the Canal were different enough to be really interesting and would highly recommend both. The Hiking tour was with a guide named Josanel Sugasti and was our favourite. Josanel took us hiking into the rainforest near Anton. He has lived and breathed this forest since he was young and would go hiking here instead of going to the pubs when he was in college. He found critters, birds and even a three toed sloth. He also does a bird hike and a night hike which might include snakes (not for me)!! His tours are not listed on the standard brochure. Our Sunwing Rep mentioned them to us.There wasn't much of a language barrier for us. We have limited but expanding vocabulary in Spanish and with some English and Spanish and gestures everything was understood.All in all this resort has lots to offer. Remember that how people treat you is often reflected in how you treat them.
Our "attempt" to stay here was a disaster!I made a reservation on the hotel website on March 4 to stay there on March 5. I never received an email confirmation number but know that the reservation went through as I did see a confirmation number on the web page after submitting my payment information. I unfortunately did not write it down immediately, then lost my internet connection. But I assumed it was OK as I expected an email confirmation. I never got one - and just now found it in my spam folder....But, we went to the hotel at 2:00 p.m. on March 5 to check in for a 1 night stay. The people at the front desk could not find a reservation for me and since I could not produce a confirmation number, they insisted I did not have a reservation - even though I was confident that my payment information was accepted. We debated that for a while then I finally asked if there was a room available for the night and was told yes. I said I would like the room and would straighten out any billing issues later.I was then told that the room would cost $26 more for an ocean-view king than the price on hotel website for an ocean view king. The front desk staff insisted that they could NOT honor the price quoted on hotel website. I "suggested" that I could make a reservation via hotel website while standing in front of them for the lower rate - which seemed quite ridiculous to have to do. Finally, after some debate, they agreed to honor the hotel website rate for an ocean view king.We were then given a key and directed to the room. Upon entering the room, we found it was already occupied! So back to the front desk where we were given another key. Judging from the room number, I knew it wasn't an ocean-view room and asked about the room location before going there. We were then told there were no ocean-view rooms available. I then asked "why did I just pay for an ocean-view room?" Again, after some debate, we were given another key to an ocean view room.We walked to the room past the building that housed the large diesel generator for the complex - IT WAS LOUD!! We went to our room and the door had gaps all around it and did not reduce the sound of the generator at all!!! Then we looked at the bed - the mattress was all lumpy and crooked and looked like it had been run over by a steam roller! That was the final straw!We then went back to the desk, ripped off our wrist bands and told the staff we didn't want that room or any room in the resort! We spent almost 2 hours just trying to check in to this hotel! I can't believe what a frustrating ordeal we were put through.A short drive down the road along the beach and 10 minutes later, we were all checked into the J.W. Marriott. It cost us a bit more, but it was worth every penny!By the way, it is an all-inclusive but we were also told that the restaurants required reservations, so we were told that we could eat at the buffets!!!I would not recommend staying here at all. Although I have since received 3 emails from the hotel saying they hoped I enjoyed my stay!! You've got to be kidding me....!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner
- Seafood grill lunch and dinner
- A la carte dining
- Unlimited local drinks (house wine included)
- Admission to the disco
- Pedal boat
- Daily activities program
- Nightly entertainment
- 219 spacious rooms
- 2 a la carte restaurants (Seafood Grill and Mexican)
- Snack bar
- Sushi bar/Japanese restaurant (fee)
- Beach disco
- Meeting facilities (fee)
- Convention facilities (fee)
- Wireless internet (fee)
- Massage (fee)
- Horseback riding nearby (fee)
- Water sport tours (fee)
- Snorkeling (fee)
- Jet skiing (fee)
- Banana boat (fee)
- ATV rental (fee)
- Bicycles (fee)
- 1 king-size or 2 queen-size beds
- In-room safe
- Maximum occupancy 3 adults (or 2 adults and 2 children)
For the Kids - Children's activities and Mini-show.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Playa Blanca ResortPanama,Panama
- Hotel Contacts
- Extra Info
115 Km Via Interamericana, Farallon, Rio Hato 8437 Panama
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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