Radisson Decapolis Panama City
- What's Included
- All Inclusive Features
A contemporary hotel that attracts the trendy crowd of Panama City. Located right across the street from a shopping mall and casino, the Radisson Decapolis is a great place to start your exploration of Panama City.
We enjoyed our stay at the Radisson Decapolis Hotel in Panama City. Our room was nice and spacious, and the staff was friendly. We spent several hours at the pool - all by ourselves - not even a staff member - and it was great. The only negative thing was the breakfast area. The staff seemed extremely hurried and everything kept running out. We loved the wine/tapas bar next door!!!!
Stayed at Radisson Decapolis in July for a weekend stay after a business trip. The hotel itself is OK, but it is pretty dated and the art in the room is not very family friendly - a pair of boobs over the bed....The location is ok and it is next door to a mall and casino and there are a few restaurants close by. On it's own, I would probably rate the hotel a 3. The reason for the 1 review is that I have had nothing but issues with billing from the hotel in the month since I traveled. First, they tried to issue a duplicate charge for my transportation from the hotel to the airport. I paid their transportation service cash on the day they transported me to the airport and they wouldn't let me get into the car until I paid. 3 weeks later, they came back trying to say that I hadn't paid. Then, this past weekend, I get an account alert on my AMEX for a duplicate charge on the hotel room bill. Again, something that I paid upon checkout that the hotel subsequently tried to bill be again for. I have since disputed the charge with AMEX and had a new card issued as I don't trust the hotel. I am not sure if they are dishonest or just disorganized and don't keep good books. Either way, they have lost my trust by billing me multiple times for things I have paid for and for doing so without even attempting to contact me to discuss the situation. If you are going to risk staying here, my advise is to pay cash for everything and save your receipts.
Rooms are clean. Reception are helpful, but not always easy to get help with luggage.Breakfast - okay, mainly just fruit and bread for vegetarian and vegan choices. Staff are slow serving drinks. Be careful I was charged extra for breakfast despite my room rate including this. Hotel is close to a mall opposite - entrance can be made via the 3rd floor walkway via the casino. easy to get taxi on the street and places to eat in the mall and around the corner
Not what I expected from a radisson group. Lady upon check in was unfriendly and unhelpful! The room we checked into didn't have hot water, had tap running for 10 minutes. The safe wasn't working. Moved to another room also have to wait a while for hot water. Had to look for service in the sushi restaurant as staff just mingled at the bar section! The pool area is small but kids loved the pool yet again had to search for service at the pool bar! Asked reception if they had adaptors for our plugs and they had none! Ask where can we get some and couldn't answer so went a night without a phone! At breakfast they take a while to clear the tables so you sit with your dirty dishes or put it on another table! The upside is that you get unlimited champagne and vodka at breakfast. Staff needs to be more friendlier!!
I choose this hotel based on location, price and good reviews. I have to say the experience of staying here was distinctly average. Positives first. All the staff I met were great, attentive and happy. There were a lack of staff when we arrived though and nobody to take out bags. The main issue I have with the hotel though is the quality of the rooms. Our room on the 10th floor was really dated, it seemed to resemble a 90s US motel rather than a modern hotel. It's just tired and in need of a refurbishment. Breakfast was ok, a reasonable selection, location was good The pool area was nice. Overall although there was nothing dreadful about the hotel there was nothing memorable either. Honestly, I think for the price you could better in the city
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
Almost All-Inclusive features:
- Buffet breakfast, lunch and dinner
- Unlimited domestic and selected international drinks (house wine included)
- 240 rooms in one 29-storey building
- Buffet restaurant
- Fusion a la carte restaurant (fee)
- Sushi bar (fee)
- Room service (fee)
- Beauty salon
- Shopping centre
- Internet (fee)
- Convention centre
Hotel Room includes:
- Air conditioning
- 1 king-size or 2 double beds
- Full bathroom
- Mini-bar (fee)
- In-room safe
- Maximum occupancy 3 adults (or 2 adults and 2 children)
For the Kids - Babysitting available for a fee. (subject to availability)
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Radisson Decapolis Panama CityPanama,Panama
- Hotel Contacts
- Extra Info
Avenida Balboa-Multicentro, Panama City Panama
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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