Riu Panama Plaza
- What's Included
We went to riu playa blanca, first when we arrived we checked in, but the front desk just gave us a paper and told us these are the restaurants..you go down on your right... he didnt tell us that we have entertainment or shows at night or etc.. we went to the room, I opened the door, all the Floor was dirty and i saw dead bugs, and below the fridge also we found hair and dirt, the I called the room service they sent someone to clean it, the issue was that , the other housekeeper didnt clean it well... ok no problem we went down to check the restaurants so they can clean the room(even though they didnt appologize) we reached the restaurant... the food was 3/10 the french fries were fried 4 times i think, and the chicken smells like fish...the only thing we likes was the fruits!!! The night came and we were waiting for the show, BOORINNNG..same dance the whole night....the next day on breakfast, also the food quality not good , we sat on a table next to the wall and a window, it was soooo dirty, also the elevators were dirty... i will bot go back, they LACK PROFESSIONALISM
The breakfast was amazing- a lot of choice of international food and freshly prepared omelets as well as french toast, we enjoyed it a lot ! The pool area is nice and pool towels are provided. The room was spacious and clean - bottled water was provided.Overall our stay was a real disappointment for a 5 star hotel. Some of the major issues: Repeatedly no hot water and no immediate response to the matter by reception. No help with luggage upon arrival. Pool staff was unfriendly and chasing us for towels around the hotel ( pool area does not provide changing rooms, thus we wrapped ourselves in the towel to go and get changed ). Breakfast staff was clearing table before we finished. Coffee was only ever provided upon a 15 minute wait. If you get up to go to the buffet during breakfast your table will have been given away in the meantime. Coffee and towels were not replaced/provided by room service everyday. TV command was broken thus difficult to manage television. Taxi service in front of the hotel is a total rip off at 200 % of the normal taxi price. I absolutely would not recommend this hotel and its services, in no way worth 5 stars.
I booked this hotel for a short, first time visit to Panama. The decor upon entering is great. It's spacious, clean and modern.The staff at check-in were good.My room was 3015 (pay attention to the appropriate elevator). There's a great city view towards the Pacific ocean.Food was delicious using room service, included breakfast, as well as the restaurant by the pool.My only negative critique would be for the concierge/tour desk to have brochures of available tours/activities readily available. It seems they only had copies for themselves and didn't have many suggestions. I hadn't booked ahead and was really interested in seeing what the hotel had to offer.
Nice hotel, good rates because of the cassinos around in Panama City. It is a fie star hotel, the apartments have a good size and the service is good. They have a good structure to help the guests. Several restaurants are located in the hotel building...
I must admit that its a nice hotel with a few glitches that may bother several vacationers.Lets start by mentioning that there are no restrooms around the beach area & your only option is back to the lobby and the same goes for the à la carte restaurants. The beach (sand) is not too attractive because of the oil and rubbish from the canal with the years. Low tide brings plenty of junk on the shore.The food is just above average in general. Avoid the Panama tour ($100) for you won't see anything interesting but boats insight & the same goes for downtown bus tour ($50) unless you have 6 hours to spare. Avoid if your're a beach lover.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- 645 rooms
- Lobby bar and Sushi lounge
- Spa & Wellness centre
- Open-air pool
- 24 hr Room service
- Free wireless internet
- Business centre
Deluxe Room includes:
- 1 king or 2 double beds
- Living area
- Satellite TV
- Internet access
- In-room safe
- Full bathroom
- Mini-bar (fee)
- Coffee maker
- Max occ 4 up to 3 adults
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Riu Panama PlazaPanama,Panama
- Hotel Contacts
- Extra Info
Calle 50 con 53 este Urb. Marbella, Panama City Panama
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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