- What's Included
- All Inclusive Features
Located about 90 minutes south of Panama City, the drive to this resort can be a bit long from the airport, but it's an easy stretch of straight highway and a good way to see a bit of the country. The resort itself is quite large, with over 800 rooms and growing. Like the other Decameron properties, this one offers great value and service as well. You'll find a mix of North and South American visitors at this resort. The Royal Decameron is definitely recommended, but if doing a package to Panama we would recommend the split package with a couple nights in Panama City as well.
Royal Decameron Golf Beach Resort in Panama offers a traditional all inclusive experience and more. Located on 2 kilometers of secluded white sand beach, Royal Decameron boasts 8 large pools, 10 restaurants, and 11 bars including 1 swim up bar. All of this is surrounded by lush gardens on a hill overlooking the Pacific ocean make the Royal Decameron an ideal location for your Panama vacation.
Location: On beach just a few minutes from the town of Santa Clara. The Royal Decameron Panama is approximately 1.5 hours from Panama City.
A group of 7 of us stayed at the Royal Decameron in Panama from November 9th-16th for my boyfriends 30th birthday. Due to the amount of negative reviews I was so nervous about this trip and I was anxious about the resort every single day leading up to our departure. At the end of the day a trip is what you make it and if you dwell on the little things you may not enjoy yourself as much as someone else. Hopefully this review will help you in making a decision to travel to Panama and stay at the Royal Decameron.First off if you are travelling from Toronto you land at the Scarlet Martinez airport which is literally a 7 minute drive from the resort. This is amazing when you think about how often you have to get off the plane and then travel on a bus for 1-2 hours to reach your resort. When you arrive at the airport you are given your room information and once you arrive to the resort you head straight to your room. Your luggage will arrive shortly after and be brought to the room for you. This is great because the resort is massive and has lots of stairs so lugging suitcases to your room would not be fun.Like I mentioned the resort is massive. I feel like i needed 1 more week there just to see everything. We went with beachfront rooms as I read some reviews about the amount of stairs and how the beachfront rooms were closer to everything. This is true. The beachfront rooms were closer to most of the pools and restaurants and of course the beach but because of the size of the resort you still have to walk to get to some of the restaurants and some of the quieter pools which are away from the beach anyways. Just be prepared to walk a lot... it was great for my legs:PThe rooms are pretty basic so don't expect to be blown away. No there is not a coffee maker in the room and the fridge does not come stocked with alcohol. Honestly we do not spend enough time in the room to even care about these things but I know some people do. Our bed was quite comfortable and the tv had a good selection of english channels with some good movies. We probably watched about 40 minutes of tv total.... not why I go on vacation. The bathroom was clean and had a big shower with a rain shower head. This was great after a long day swimming in the ocean. The safe is not included in the room which sucks. You do have to pay extra for it. Hopefully they will change this as it is common at most all inclusive resorts to have a safe included in the price and it does provide peace of mind for guests.I read a lot of negative reviews about the food but honestly we found it to be perfectly fine. It is different than other resorts in the sense that dinner, buffet or al la carte restaurants have to be reserved. This was a pretty easy process. when we arrived(Thursday) we were given a reservation for the buffet and the next day when we woke up we went and booked dinner for the next 3 nights then on Monday we went and booked for the last few nights. They have a lot of restaurants so we ate something different every night. We ended up eating at the dinner buffet twice and we ate at the Italian, Mediterranean, japanese, Mexican and Peruvian a la carte restaurants. Our group seemed to be please with each meal we had which was great. Seems like the group fav was the Mediterranean and the least fav was the Italian. Breakfast and lunch were buffet style and I was always satisfied. The snack bar in between lunch and dinner or late night was not the best. Just burgers and hotdogs but it does the trick if your starving at 1:00am.The majority of the guests at this resorts are from Panama, Columbia and Brazil so yes Spanish is spoken throughout the resorts. Some staff can speak english but many cannot. It is fun to try and learn the language and the staff seem to appreciate the effort.It does make it difficult at times when you need to make sure about something in the food. My boyfriend has a peanut and nut allergy and on the first day I noticed the food at the buffet had more nuts than I have seen at other resorts. When we went to the al la carte restaurants we tried to ask each Server about the dish he was interested in to make sure it has no nuts/peanuts. We even googled the Spanish word for nuts to try to help with the language barrier. We often asked for a manager who spoke English but even this was hard to come by. I do want to send a huge Thank you to the manager at the Mediterranean restaurant. After my boyfriend got his dish he had a weird feeling about some sauce that was on the plate, we tried to ask the server but she did not understand. We asked for a manager who spoke english and explained about the allergy. He confirmed the sauce has nuts and he ended up recooking the meal for us to ensure it was nut free. We were very appreciative of this. My one suggestion is to ensure Management staff at the restaurants speak English in the event someone needs to ask about the food. The customer service may not be the same as in Canada but I feel it is because of the language barrier and I cannot hate on anyone for that.The nightclub was the best nightclub I have been to on a resort. Normally the nightclub is a dark building that smells inside and there is like 30 people max. This nightclub was outside and was always packed. We had a lot of fun dancing along with the locals to spanish music and the when the Dj saw more North Americans they would play more music we were familiar with. Now as much fun as we had PLEASE be warned. My friends cell phone went missing one night. We assumed it fell out of his pocket when he was dancing and someone scooped it up off the ground. It was not returned. Then the very next night our friends wallet went missing. This is when we started to fee like maybe we were targets and something shady was going on. We reported worth incidences to security and Hotel management. Fortunately our friends wallet was "found" by security later that night away from the club. The money was gone but they left his drivers licence and debit. It was obvious someone went through the cards because they were all turned around and in different areas. He made sure to call the bank and cancel his card right away. If you re going to go to the nightclub even though it is on the resort please just leave your stuff in the room. Don't bring your phone or wallet... it is too risky.Lastly if you are interesting in doing any excursions the one i recommend the most if Surfing. Now before travelling to Panama I did my own research and found a surf school close by called Panama Surf School. It is not the same school that the hotels books with. I ended up messaging Panama Surf School myself and setting up sessions for 5 of us. It was AMAZING. I cannot say enough about how great the staff at Panama Surf School was. They picked us up outside the resort and the drive was only about 25 minutes. We had a 2 hours lesson with two amazing Instructors. I won't go into detail here as I am going to write a separate review for them. But if you are interested in surfing while in panama you should look up Panama Surf school online or on Facebook. Soo overall I think the group of 7 of us had an amazing time and I was worried for nothing. Just let lose and enjoy the beautiful weather( It's hot and the sun is strong so wear sunscreen and lots of it). Learn some spanish before you go... even if it's jus basic words like how to ask for white wine :P (Vino Blanco por favor ) it will come in handy. I think in the years to come Panama will become a more popular destination for North Americans so if you want to check it out before that happens now is the time. It is cool to be surrounded by different cultures:) Let me know if you have any questions.
This resort is beside the Scarlet Martinez Airport so the trip to the resort is 4 minutes. Staff are easily approachable. Golf course is in great shape. great value for the $$$ all round. Food is not third world caliber. Beach, ocean and all resort facilities are outstanding. Bell hop comes to your room and takes you and your clubs to the first tee.
Staff was ok, rooms ok and you could take long walks inside the hotels since it is huge. The Italian restaurant by the main lobby was excellent. The view to the ocean from most rooms is the highlight of this hotel in my opinion. I did find it strange that they would not provide a basketball after 5:00 pm which when we had the time to play after business meetings.
This place is good for a relaxing vacation. If your plans to visit Panama are shopping of cultural visits, this won't be the ideal hotel as it is 2 hours away from Panama City.The people at the Hotel need to work on their customer services skills a lot... they are rude, won't be willing to help nor provide you the information you may need- at least the majority of them -
Well my wife and I were hesitant about coming to Panama during the rainy season but enough research proposed that rain only fell in the afternoon and for a short amount of time. Research paid off and we only had a total of 3 or 4 hours of rain during our stay. Most of our days were sunny and warm with the exception of our last day which was incredibly hot (we loved it!)We looked for a place that offered us a few options and the Royal Decameron seemed like a place we were comfortable trying. The room was sufficient, we were placed right at the beachfront (unknowingly adjacent to the noisiest night time entertainment they had). Still, we are flexible and didn't mind that at all. The bed was comfortable and the room was clean with working utilities.The staff are the first order of business that needs to be addressed. I would be most happy to come and teach customer service if the resort would like my help. At a cost of course. The simple act of saying hello, no matter what language is part of AIDET. If you are not sure what AIDET is, please look it up. We were sadly disappointed in the lack of helpfulness. Not a very accommodating place overall. However we did have some wonderful interactions with a few staff members and based on how many people work there, I stress the word "few".Nobody seemed to like their job.The pools were okay, needed to be cleaned better but for the crowds that were there, certainly understandable from our point of view. The food was a mixture of good and bad. My wife kept laughing at me as I tried to find any bread that wasn't dry and tasteless (hey, I'm half Italian, and we like bread). The buffets were okay and offered a lot of choices. Some days we enjoyed our meals and others we simply passed on eating. We did love the long beachfront as we love to walk. The resort is huge and offers a variety of things to do to keep you busy. I am checking below that the staff are multi-lingual but in fact, most were not. We didn't care, my wife speaks Spanish well enough to get us by. If you know no Spanish at all, then best of luck at most places. Staff struggled at best to communicate. Check in and check out were a breeze. The roads to and from the airport are decent enough but be prepared for a bumpy ride. The free internet service is only good in the main lobby and it is pretty slow so be prepared. We usually do not use our electronic devices while away but to stay in touch with family. This worked well enough for us.I rated this place a three but was close to giving it a two due to the level of customer service. Royal Decameron, you almost have a great pace on your hands. You could be a gold star resort if you would simply set your expectations of the staff. It's not cultural, it's not regional. It's a decision. I hope you will take these words to heart and impact your customer service level. We had a great time as we are light hearted people who make the most of anything. I would recommend going if you like an adventure and are laid back like my wife and I. If you expect a high level of customer service then avoid the place, you will be disappointed. Happy to answer any questions you have and if the resort would like to employ my services, please reach out.Michael & Missy
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 meals daily plus snacks
- All drinks from 10am-2am (domestic beer, premium brand cocktails, house wine with dinner)
- Introductory scuba lesson
- Pedal boats
- Horseback riding
- Beach volleyball
- Daily activities
- Spanish lessons
- Nightly entertainment
- 820 rooms in thirty 3-storey buildings
- Buffet restaurant
- 8 a la carte restaurants (reservations required)
- Snack bar
- 4 bars
- Live nightly entertainment
- 3 pools
- 2 children's pools
- 2 jacuzzis
- 2 tennis courts (1 lit)
- Golf nearby (fee)
Hotel Rooms included:
- 1 king or 2 double beds
- Bathroom with shower only
- In-room safe (fee)
- Balcony or patio
- Max occ. 4 persons, up to 3 adults
For the Kids Kids activities with a minimum of 10 kids, ages 5-11, Babysitting (Fee).
Honeymooners Receive a bottle of sparkling wine and a fruit basket. Request at time of booking, requires proof of marriage.
Wedding Packages - Are also available. Please inquire for more details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Royal Decameron PanamaPanama,Panama
- Hotel Contacts
- Extra Info
Avenida principal Farallon, Km.115, Farallon, Rio Hato Panama
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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