Westin Playa Bonita
- What's Included
- All Inclusive Features
OverviewDiscover complete rejuvenation at this natural refuge, where serene beaches meet lush rainforestsjust a short drive from Panama City.
My wife and I arrived in late November to a hotel that lacked all the customer services you would expect from a world class hotel chain. The staff appeared unconcerned with any care of making the guest feel welcomed or accommodated. The staff did not notify us of the executive lounge closing. This would not have been an issue if we did not pay extra for the services. No refund was offered until we requested one. furthermore we were told it was do to maintenance which turned out to be untrue as another staff member stated it was do to a national holiday. Sadly we never felt welcomed and felt like our money could've been spent better elsewhere. Also, be forewarned, all the amenities at this hotel are hugely overpriced. Please save your money and spend it more wisely on another hotel nearby.
We spent a week at Westin Playa Bonita from Nov 21 to Nov 28. This was an amazing vacation. The moment we arrived at the hotel our luggage was taken and we were ushered to the check in counter, this process was very speed and within minutes were in our room, Raul took us to our room and explained all the features. He was very pleasant and courteous and assured us all our need would be taken care off.Since our arrival was at dinner time we rushed off to dinner at the buffet at Pacifica, the staff greeted us with warmth and showed us to out seat. The dinner was absolutely delicious.RECEPTION DESK: girls and guys were very helpful and provided all the information you need. All spoke fluent English. We spoke with Maru most times, she was very cheerful and she makes you feel good.ROOMS: The room was beautiful, the bed linen towels and bath robes were white and lush. You had a view of the garden/forest while in the Bathtub which was very peaceful.RESTAURANTS: The food was good at all the restaurants. Einar took the time to have lunch with us for my Birthday at Pacifica. Later I had dinner at Tierra y Fuego and they all greeted me with a big smile. After dinner Yanina came with a birthday cake and every one came around and sang happy birthday. Best birthday ever. Whichever restaurant you dined at the staff was very pleasant. POOL AREA: The pools were well maintained, lots of chairs. The staff at the bar was helpful and friendly. Always around to serve you drinks with a smile. While everyone was great there one in particular Gregory whom we asked for coconuts and he got it, cut it and brought it to us.I would like to make special mention to all the staff including the Chefs at The Pacifica Rest. An extra thanks to Johnny for serving us our coffee in the morning.To all the staff who greeted the guests upon arrival. Thank you. I would like to make mention to Ivan S. One who greeted us with a big smile.
Our family of 4 ( 2 adults / 2 young daughters) had a really nice time staying at the Westin Playa Bonita 11/19-11/27/16. Despite the wet and soggy tropical rain filled week, we managed to lounge at the pool on 2 different semi-sunny days. The Westin has 5 pools to choose from and all next to the beach. During those 2 relaxed filled days, we particularly enjoyed Richard Santaro's pleasant smile and gregarious demeanor while serving us. We had a great time in the sun, frolicking in the pool and having Richard serve us lunch and drinks while hanging out at the main pool. He check on us regularly and enjoyed talking English with us as well as Spanish to our daughters who were fluent. Thank you for making our visit enjoyable. We appreciated your service and attention.
Good place if you don't want to go far from the city. Hotel is expensive for what you get. Food quality is poor.Service is very good overall. I want to outstand the service I receive at the main restaurant from Mr. Ismael De Sedas. He was so kind and supportive that was the best from the hotel.
Room: Very spacious, functionally, and well appointed (Oceanview suite)Hotel appearance is luxurious and has great facilities. Unfortunately, the advertised events are not always executed. At the same time, staff is very friendly and accommodating. Pool are very clean and nice. Hotel is in a very quiet area of Panama City and is a 5$ uber ride away from downtownRooms are also very soundproof - one of the best i have seen. Combined with the heavenly beds from Westin, perfect for a good night sleep.Only negatives: relatively weak food spread (specially vegetarian) in the lounge and horrible concierge services (they are of no help)Would highly recommend this hotel - great value
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Daily buffet breakfast, lunch and dinner
- 1 a la carte dinner/3-night stay and 3 a la carte dinners/7-night stay
- Unlimited domestic drinks (house wine included)
- Daily activities program
- A variety of daily sports
- Nightly entertainment
- Selected non-motorized water sports (1 hour/day)
- Admission to the disco
- Room service
- Premium drinks
- Fully-stocked mini-bar
- Distinct bracelet
- 2 massages per person per week at the spa at the Intercontinental Playa Bonita
- 611 airy, elegant rooms
- 3 a la carte (Grill, Latin and Asian)
- Snack bars
- Lounge chairs and towels
- Golf course nearby (fee)
- Spa (fee)
- 1 king-size or 2 queen-size beds
- Full bathroom
- Mini-bar (fee)
- In-room safe
- Maximum occupancy 3 adults (or 2 adults and 2 children)
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Westin Playa BonitaPanama,Panama
- Hotel Contacts
- Extra Info
Road to Veracruz Km 6, Panama City Panama
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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