Westin Playa Bonita
- What's Included
- All Inclusive Features
OverviewDiscover complete rejuvenation at this natural refuge, where serene beaches meet lush rainforestsójust a short drive from Panama City.
I got a full body massage with Yanicelis and she was wonderful! I Highly recommend her! I felt so relaxed after! She was very sweet and made sure I was oaky throughout the whole massage. The pools and sauna at the spa were also wonderful!
I ended up in this Gordy all inclusive hotel at the end of an intense trip South America, seeking for some tranquil "descanso" before getting back to my daily work. The first impression of this 600+ keys Starwood property was not good and I recon that my traveler filters played a bad trick in making me reacting pretty bad to the lack of attention to the the customer. I've had to raise a bit (ok I over reacted, yes!) my eyebrows in front of poor English knowledge of the staff and superficiality in meeting customer's basic expectation (eating a club sandwich at the Bar).My reaction started a virtuous "chain reaction" in the entire staff of the bar who made possible - against the apparently firm rules of the house - to order a club sandwich at the bar. Perhaps my "full steam" approach was not ideal given the typical panamense attitude towards service. A bit more of respect from my side would have probably avoided initial hard feelings between customer and staff, but at the end my reaction has generated a genuine interest from the duty managers in meeting my requests. Now adapting to the local culture should be the basic approach of every traveler, but, when it comes to services, a place like Panama who certainly has a great potential to attract different types of customers should become more ready in understanding the average customer wants and invest more on the training of people active in the service and leisure industry, starting from mandatory classes of English. I personally believe that communication is the first step to make a destination known and to generate a genuine curiosity and interest from new visitors with the sole goal of creating value for all stakeholders. A separate word of gratitude goes to Mr Vincenzo Cicirelli, chef the cuisine, that 100% not involved in the "stunt" I went through made everything in its power activate a "disaster recovery" procedure by greeting me (we both share Italian roots) and explaining me why all that happened and thus allowing me to use the right keys to approach to enjoy the facilities of what I believe is a good all inclusive product with excellent rooms.
My daughter and I went for a girls week of pampering and that is exactly what we got. The experience was wonderful, beginning with Johann the caring concierge that greeted us so kindly, then we met Jose Perez who checked us in, and assured us that this one was going to be the first of many trips, you bet Jose!!! we will be back. The facilities are just beautiful, clean, bright. the rooms are great, comfortable, the little shampoos and creams and soaps are provided daily and generously. One rainy day, my daughter was not feeling well and I went down to the restaurant to get some breakfast for her and I was a bit concerned because they told me that no food was to be taken out of the buffet , but they were willing to send some food to the room, in just a few minutes we received the most beautiful cart with beautiful fruits, nuts, cheeses , yogurt and coffee delivered directly by the captain of the buffet Ruth (who is so kind) and with a little note signed by her and by Jhinno, who is also in charge of the buffet in the mornings. We planned an trip to an indigenous village, 2 hours away from the hotel and I asked for some fruits to take on our outing since we were going to be out all day, same thing, NO food out of the restaurant, but so kindly they packed a beautiful lunch for the 2 of us, and they even put little envelopes of mosquito repellent. This is a big place but we felt we were their only guests. Every employee has a name tag the indicates their name and what their passion is, Beautiful conversations and friendships started like this for us, just asking about their passion. The ocean is not great but in a way this is better, not many people there so it feels more private, Two of their lifeguards that we met were just fantastic, Eduardo and Antonio, Antonio's passion is writing, we asked for some of his poems and writings , what a talent Antonio, keep it up. Billy Jean Su in the pool was another great person, bringing us drinks and nachos and more drinks and hot dogs, Their a la carte restaurants are very good, we ate at starfish twice, we liked it that much. Christis and Jose were wonderful.Joaquin an on duty manager was so kind and helpful. The breakfast buffet , out of this world, fresh baked bread, cereals, Champagne , fruits, jams, yogurt , all kinds of eggs, Juices, etc. We have been in 4 other all inclusive places but never experienced such luxury before, the way the serve and present the tables is just exquisite , Over all, a wonderful trip.
From the moment I arrived, I was impressed with not only the decor but the warmth and demeanor of the staff. It was truly VIP treatment. Every one was very helpful: front desk, wait staff, housekeeping. I must mention Liz Perez who was just exceptional in sharing knowledge about Panama. This was a work trip but I must return with my family....this hotel is an experience to be shared.
We were invited to accompany our son and his family to Panama this month for an eight day trip to this gorgeous resort.Whoever thinks they'll get to visit the Panama Canal and watch huge cargo and cruise ships enter and exit the locks, experience the Pacific Ocean on one side and the Caribbean on the other at the same time? Whoever thinks they'll be able to hand feed the wild capuchin monkeys of the rain forests? It was such an interesting and delightful trip!The Westin resort is gorgeous with its five pools and five or six restaurants and bars. There is excellent local entertainment most nights. There is a children's program daily. There is babysitting available. The staff is extremely friendly and helpful. The food is delicious. The outdoor bar comes in handy under the warm skies of the Caribbean. Spacious suites with gorgeous views are available at reasonable prices.Uber services the area at very reasonable prices also.There really was no reason to leave the resort, though, except to tour the canal area along with visiting the great museum showing the history of the building of the canal and of course, the rain forest boat tour was a really wonderful experience...a must!If you're looking for a unique spot to vacation and to make memories, this is it!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Daily buffet breakfast, lunch and dinner
- 1 a la carte dinner/3-night stay and 3 a la carte dinners/7-night stay
- Unlimited domestic drinks (house wine included)
- Daily activities program
- A variety of daily sports
- Nightly entertainment
- Selected non-motorized water sports (1 hour/day)
- Admission to the disco
- Room service
- Premium drinks
- Fully-stocked mini-bar
- Distinct bracelet
- 2 massages per person per week at the spa at the Intercontinental Playa Bonita
- 611 airy, elegant rooms
- 3 a la carte (Grill, Latin and Asian)
- Snack bars
- Lounge chairs and towels
- Golf course nearby (fee)
- Spa (fee)
- 1 king-size or 2 queen-size beds
- Full bathroom
- Mini-bar (fee)
- In-room safe
- Maximum occupancy 3 adults (or 2 adults and 2 children)
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Westin Playa BonitaPanama,Panama
- Hotel Contacts
- Extra Info
Road to Veracruz Km 6, Panama City Panama
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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