BodyHoliday at LeSPORT
- What's Included
- All Inclusive Features
My friend and I arrived at the resort anticipating a luxury reprieve from a stressful stretch at work. Unfortunately, nothing could have been further from the case - although advertised as a luxury resort, from the almost inedible warmed over buffet (all inclusive only matters if you care to include the food offerings in your stomach), to the walk to the room (reminiscent of a high rise condo development and not a tranquil beach oasis), to the rooms themselves - everything about this placed screamed subpar. The rooms were stuffy, dank, and felt more like motel 6 level than 5 star anything. Although the beachfront view and location we'd booked were as advertised everything else was very disappointing. There was mildew in the bathrooms, and in one of our rooms no air conditioning so a large free standing AC unit was situated in the unit - the size of an industrial vacuum cleaner - no doubt with the same sound effects. No screens in the windows so enjoying fresh sea air was not an option given the bug population. The bottom line is that the place was so bad and not as advertised if one is expecting an actual 5 star experience that we left before staying even one night, One might criticize that we didn't give the resort a chance - here's the thing, my vacation isn't for a resort to prove it can make up for its deficiencies with solicitious staff or free drinks. We went willing to pay for a 5 star luxury experience and relaxing vacation. We got that - but not at bodyholiday - we hightailed it to a true luxury resort at the other end of the island....run don't walk away from the bodyholiday....
Do NOT book at this resort if you are expecting a luxury experience. We arrived at the resort in late January of 2017, and immediately noticed that the public areas were shabby. We were invited to have lunch at the buffet because our rooms were not ready, and the food offered was the equivalent of what you would find at a 2-star buffet in Las Vegas. After being shown to the rooms, which were "luxury ocean front," we were shocked by how substandard they were and not at all as advertised. The rooms had clearly not been updated in years, smelled of mildew, and the bathroom had mold in the shower. In addition, the air conditioning in my room was not working, and they had brought in a huge floor unit that was noisy and took up half the floor space. We did not unpack, went immediately to the front desk, and asked if there were any other rooms available. We were told that there were not, and that our rooms were "perfectly fine." The manager essentially asked me not to believe my lying eyes and tried to convince me that the rooms were nice. We had prepaid $6800 for two rooms for four nights.My friend and I agreed that the rooms were so disgusting that we could not stay there, and we called the Viceroy at Sugar Beach to see if they had rooms available. They did, and we made a reservation and arranged for a taxi service to drive us there. We were probably in the room for no more than 2-3 minutes at most, and we did not even open our suitcases. We then explained to the manager that the rooms were unacceptable and we would not be checking into the hotel. He told us that we would be charged the entire amount because of their "cancellation policy." I told the manager that we were not "cancelling," but rather that the resort was not at all as advertised, the accommodations were completely unacceptable, we had to find other accommodations at short notice, wasted an entire day of our short vacation driving all over the island, and spending hundreds of dollars on taxi fees. I offered to pay for one night as a compromise, and the management refused our offer. After much back and forth, they agreed to reimburse 50% of the charges as an "extraordinary accommodation," but have refused to reimburse us for the remaining amount. I have traveled all over the world and have never encountered such appalling service and horrible accommodations from a so-called luxury resort. When we left, the taxi driver asked why we were leaving and going to Sugar Beach. We told him that the accommodations were unacceptable, to which he replied: "I am not surprised. A lot of Brits stay there, but it is not up to American standards." Truer words were never spoken.The good news is that the Viceroy at Sugar Beach was stunningly beautiful and we had a wonderful time.
Picked this resort because it seemed that it would appeal to both me and my 18 year old for a trip that my husband and older child couldn't attend. It did not disappoint either of us. We met a great family from England with two 19 year olds, wonderful couple from the west coast, and solo male and female travelers in their 30s and 40s from Canada, the US and England that were so fun to hang out with. Everyone mixed and mingled and exchanged life and travel experiences. The sunset cruise and snorkel trip were highlights, the spa treatments each day were a welcome treat, the food was all delicious, the resort was very well kept up and the service from the staff was outstanding across the board. The beach attendants cannot do enough for you throughout the day and the Housekeeping was terrific. Huge fan of afternoon tea and scones. We really loved the golf instruction by Edwin. What a Terrific teacher. The vacation was a perfect mix of fun on land and water, relaxation, partying and exercise, fun snacks and healthy eating. Was hesitant about the quality given the all inclusive aspect, but it was very, very well done. Definite do-over!
Went there for short holiday and only wished we were there longer. Fantastic accommodations, incredible service and lots to do. While there are many many activities to partake in never feel pressure. Spa is fabulous. Highly recommend it and we will be back.
I visited 16 years ago and was a little apprehensive as to whether it would match my previous experience. I neednt have worried, it exceeded all my expectations. The amount of activities on offer is mind blowing, an hour long treatment every day, amazing variety of food. The staff were generally outstanding, so friendly and really couldn't do enough for you. I can see why people go back time after time. This time we were a family group of 6 females and we met honeymooning couples, singles and families. There really is something for everyone. I would highly recommend.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Breakfast and Lunch (Buffet), and Dinner Daily (a la carte)
- Unlimited domestic and international alcoholic and non-alcoholic beverages
- Afternoon tea
- Snorkeling (Instruction included)
- Kayaking (Instruction included)
- Sailing (Instruction included)
- Windsurfing (Instruction included)
- Scuba For certified divers (beach dives only)
- Introductory Scuba lessons in pool and classroom (1 beach dive)
- Water skiing (Instruction included)
- Tennis (Reservations required)
- Volleyball (beach)
- Tai chi
- Indoor cycling program
- Golf, driving net and practice green
- Bike tours
- Nightly entertainment
- One (50-minute) spa treatment at The Oasis, Centre of Health and Well-being per day, except on your day of arrival and departure
- 155 rooms
- 1 Buffet and 2 a la carte restaurants (fusion, deli, international)
- 1 BBQ/Grill
- 2 bars
- 3 pools
- Fitness Centre
- Tennis courts on-site (2 hard courts)
- Beauty salon
- Gift shop
- Water sports centre
- Tour desk
- Internet station
- Outdoor whirlpool
- Volleyball court
- Ayurvedic center
- Archery range
- Meditation temple
- PADI scuba centre
- Specialist Skin Care Clinic
- Golf school
- Gymnasium with personal trainer
- St. Lucia Golf & Country Club nearby
Luxury room, garden view, ocean view or oceanfront with balcony or terrace includes:
- 2 twin beds or 1 queen-size bed
- 1 full bathroom
- Telephone with voice mail
- Air conditioning
- Hair dryer
- Clock radio
- In-room safe
- Bathrobe for use during your stay
- Max occupancy 3 adults
Wedding Bonus - Free wedding package with minimum 7 nights booked. Additional fee items: Photographic services, Video services, music, flowers and wedding cakes. Restrictions apply. Subject to change. Please inquire for details.
Honeymoon Bonus - Bottle of sparkling wine and flowers in room, massages for couples. Marriage certificate dated within the last 3 months is required upon check-in.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
BodyHoliday at LeSPORTSaint Lucia,Saint Lucia
- Hotel Contacts
- Extra Info
Cariblue Beach, Cap Estate St. Lucia
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.