- What's Included
- All Inclusive Features
My boyfriend and I celebrated our one year anniversary in the Star Sanctuary back in September 2014. I was researching places to stay in St. Lucia and when Jade Mountain came up, it was unforgettable and no other place could compare. I knew I had to make the plunge with my wallet. One of my friends was appalled at me, saying a night's stay is someone's rent, but stop judging me, fam. It is a one of a kind $$$$$ resort and it is not for everybody. There were a few things that made it a little less than perfect, but this place deserves my 5 stars.They offer helicopter rides to Jade but we opted for the car pick-up. It was bumpy but, I thought it was a fun ride. If you have motion sickness, it is not for you. The driver offered to stop by some shops on the way to pick up snacks but we declined--I kind of regretted not stopping by. We were greeted at Jade with a refreshing drink and properly checked in with our domo. He explained everything to us and showed us how to use the phone that came with the room. We had to take out and put in the battery every time we used the phone which was a minor inconvenience.We had an included breakfast package and opted not to do the all inclusive package. We dined at a different restaurant at each meal and I think we made the correct decision as we saved money this way. We were comp'ed two bottles of wine/champagne and we brought a bottle of whiskey and that was plenty of alcohol for the two of us for our 4 day stay.You should definitely stay in a sanctuary with the infinity pool, just splurge and go for it. I saw pictures of the Sky Sanctuary and it didn't look too impressive, so I went for the Star. People have complained about the pool temperature, but I think it was room temperature and it was always refreshing. We were always chauffeured to Anse Chastanet (steep walk lol), and we went to the black sand beaches everyday. We utilized the kayaks provided to row to the beach on the other side where there is a fantastic burger joint. I definitely recommend getting burgers and fries here! Other than laying/swimming at the beaches, we went on a snorkeling tour with our guide who was super friendly. It was great coming back to the mid-day bento boxes waiting for you in your room from your day at the beach. We tried to spend a good amount of time in our room to enjoy the pool and the views. The open concept was very interesting to say the least. The bed had mosquito covers but we always ended up with bites every night. The echos of the animals (frogs?)/bugs are ubiquitous throughout Jade Mountain and it does get loud at night so I did have a bit of trouble going to sleep. Some days we had breakfast in our room and if you leave the food unattended for 5 minutes, birds find their way to fight for the remains. Because of the open layout, you can hear your significant other doing his business in the bathroom, but it's all good. We ended our stay with an included couples massage, which was fine. I cannot complain about a free massage. The staff at Jade Mountain were very helpful and provided for our every need. They are fantastic.
My wife and I just returned from a week at Jade Mountain and it was wonderful! Since we are both enjoy scuba diving, we really enjoyed the scuba facility at Anst Chastanet - which is their sister resort at the beach level. The staff was very friendly and attentive to our needs. The diving there is excellent and relatively easy. The food in all restaurants of the resort was very good, but do get the all inclusive due to costs. There are no easily accessible outside restaurants to get to. Our dive master speared some Lion fish and after he knew we loved to eat them made arrangements to have some delivered to the restaurant for us to have for dinner. Do get the standing fans because it did get a little hot and sticky at night. No bug problem because they spray and put out burning repellants. All and all I would rate this property up there with anything I've ever seen or stayed out. It is truly a architectural wonder.
We recently came here for our honeymoon and it surpassed our expectations in every way. The room was gorgeous and well equipped with everything you could need although it could get warm at night but they did find a stand up fan which helped with this. Every member of staff was fantastic and couldn't do more to help us and they were always reachable and food was delicious. The hotel is in a beautiful location above Anse Chastenet Beach, it is a quiet secluded spot so it is quite a drive from the airport and the roads are a bit of a pain so we found it easier to just stay at the hotel. You can get a shuttle up and down to the beach or you can get your workout for the day climbing the steps. The spa offered a range of treatments and it was great that you could have them in your room. I highly recommend a visit to this hotel!
I wanted to take the time to write a special review to express how magical our vacation stay at Jade Mountain was which is why we titled this review “Paradise”. My fiancé and I have traveled quite a bit and stayed at many luxury hotels, but Jade Mountain by far is one of our top hotel experiences and one of the classiest hotels imaginable. Everything was top notch—rooms were beyond spectacular, views were incredible, restaurants and staff are superb. Aside from having the most spectacular views of the Pitons and the beautiful ocean, what made this even more special were the people and the staff at Jade Mountain. The Entire Staff was Outstanding and welcomed us from the moment we got off the helicopter to the moment we said farewell. They provided exceptional service of which truly exceeded our expectations and because of this it really made us feel extremely special as we celebrated our engagement. Day 1 of our stay we had the privilege of meeting Mrs. Karolin Troubetzkoy which was a pleasant surprise to both of us. She was extremely warm and welcoming to us both.Our butlers Keironne and Teddy were so kind, caring, & took "Every Moment" of their time to ensure we were Happy!! Compliments to the Chef as the food was AMAZING!! We noticed all the awards the resort has received and if there were such a thing as a traveler’s choice award for “Exceptional Service” we certainly would present to all at Jade Mountain Thank you all at Jade Mountain for giving us a taste of Paradise. Sincerely,Javier & Beth
This may be the finest Caribbean resort we have stayed at to date. The views are nothing short of epic. The food and drink are exemplary. The locals are as kind as you could ever ask for. We absolutely adored Jade Mountain and will certainly return.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Breakfast, Lunch, (Buffet, a la carte), and Dinner Daily (a la carte)
- Unlimited domestic alcoholic and non-alcoholic beverages
- Wine with lunch and dinner
- Afternoon tea
- Sunfish sailing
- Use of beach chairs
- Shuttle service to second beach (water taxi)
- 1 Buffet and 2 a la carte restaurants
- 2 bars
- 1 pool
- Fitness Centre
- Tennis court (1 hard court)
- Water sports centre
- Scuba diving centre
- Tour desk
- Internet station
- 24 hour room service and housekeeping
- 12 miles of hiking and biking trails
Star Infinity Pool Suites at Jade Mountain, ocean view with terrace includes:
- 1 king-size bed
- Private ensuite bathroom, including whirlpool
- Ceiling fan
- Hair dryer
- Coffee maker
- Iron and ironing board
- Bathrobe for use during your stay
- 450 sq ft. infinity edge pool with spectacular views of the Pitons
- Bell pullcord to summon room service and housekeeping 24 hours a day
- Exclusive use of Jade Mountain club for drinks or light meals
- Separate living area
- Occupancy 2 adults
Moon Infinity Pool Suite with 650 sq ft infinity edge pool and Sun Infinity Pool Suite with 900 sq ft. infinity edge pool are also available.
Bonus Features - Breakfast included daily year round and shuttle service to second beach from Anse Chastanet.
Honeymoon Bonus - Honeymooners staying 7 nights or more will receive a Sunset Celebration consisting of a bottle of champagne with appetizer platter delivered to room at sunset once during their stay. Marriage certificate dated within the last 3 months is required upon check-in.
Weddings - Wedding package is available. Please inquire for details and pricing.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Jade MountainSaint Lucia,Saint Lucia
- Hotel Contacts
- Extra Info
100 Anse Chastanet Rd PO Box 4000, Soufriere St. Lucia
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.