Sandals Grande St. Lucian
- What's Included
- All Inclusive Features
Set on is own little peninsula with a long sheltered white sand beach, the Sandals Grande St. Lucian offers excellent service and great cuisine in a setting that's a little more lively than the neighboring Sandals Regency La Toc. With the honeymoon suites you can swim right up to your room from the lagoon pool, or take is step further and go for the Rondoval suites which offer your own private plunge pool. Use the facilities of the nearby Sandals Regency La Toc, including complimentary green fees. Great for couples.
Long but honest review.We are not picky, we just expect to get what we pay for.We stayed 8 nights - Friday - Saturday. This is the 1st time staying at a Sandals Resort and our last. We have stayed at several luxury 5 star all inclusive resorts and Sandals is not up to par. My advice is save your money and check out other all inclusive resorts. Sandals is overpriced for what you get.Beach:Beach area is small. We never saw any staff cleaning or raking the beach area. The rings in the water which I called the "algae rings" may have been comfortable but I could not bring myself to lay in algae. Room:We stayed ocean view club level Room 1412, not a good view. You can see the ocean through the trees. There's a street between the ocean and the property, and on the weekends the locals park there and play music very loud at night.The only advantage to club level we used was the room service, but the extra money was not worth it.Bed was hard and the pillows were terrible.The pillows we had on the bed were like pizza dough, we called and ask for firmer pillows and we got them. Firm pillows felt like a rock, no happy medium. Luxury resorts we have stayed you have a choice of pillows you request before check in. That was not the case here.The rug in the room was stained, the sheers were dirty. Our balcony area was never cleaned.Restaurants:It seems like the only steak you can get here is Flank. Nothing is wrong with flank steak but for the price you pay to stay at Sandals they should have better choices.There's not a large selection of food at any of the restaurants.Gordon'sWe ate there 2x - service was great. The lamb, swordfish and shrimp was good.The steak was chewy.Barefoot by the SeaService was o.k.We had blue marlin, red snapper and Mahi Mahi which were all good.BaysideBuffet is not very big and the food is terrible. We tried them for dinner 1 night and the service there was bad. We got our appetizers after 15 minutes. We waited for over an hour for our entree, we never did see our waitress again so we just left.Mariners We just got lunch there a couple of times. Nachos and quesadillas. They were o.k.KimonosFood was just o.k. not worth the time we spent there. Our chef was not very good, seemed as if he had just been trained.JosephinesService was great. Crepes were good, coconut ice cream great. We always went there at night for a double espresso.Room ServiceThey were always there within the time they specified. Eggs benedict, fruit plate, yogurt parfait and cheese tray was good.BartendersThe only drinks they could make decent was what is on the bar menu. All bartenders were extremely slow.We ordered a Margarita and it was like a daiquiri. We ordered a Bloody Mary and they put orange juice in it. We just ordered beer, wine and champagne all week after that.PoolWe stayed by the main pool each day. Only 2 out of the 8 days we were there did a waiter come by and asked if we wanted drinks. That was 1 time during the day in those 2 days did that happen. I told my Husband that I could find Bigfoot before I could find a waiter.1 out of 8 days I saw them attempting to clean the pool. This was 10 minutes of someone with a small brush going around the sides. Never saw them vacuum it even after we told them about the 2 large roaches dead in the bottom.Wood decking around the pool bar is rotted, they finally replaced 2 of the boards after a guest stepped on a nail.Beach BBQThey have this on Monday nights - don't bother. Food was bad, we left and ordered room service.We chose Sandals because we thought they would be 1 of the best we have ever been to. Marketing is what Sandals does best. Don't believe the commercials you see on tv. The best in false advertising I have seen.
We started of the holiday with a facial in the upperclass clubhouse in London's Gatwick, followed by a fantastic champagne breakfast and five course dining on board Virgin Atlantic. On arriving in St Lucia, immigration was quick, and we headed to the Sandals Lounge. Refreshments were provided, although we only waited 5 minutes before setting off in the mini bus. The driver didn't speak at all. We dropped everyone off to Halcyon first, thankfully we were not staying there, the entrance said it all. Finally 90 minutes later we arrived at The GRANDE. Fantastic welcome with cold towels and champagne, quickly taken to our Oceanview Room. Reasonably modern and great super king bed. Well stocked mini bar and amenities. Straight down to the poolside, it was busy. We grabbed sun loungers and soaked up the sun sipping their Frozen cocktails. We had a slight issue on our first night with music coming from a street party, but Lerry from reception quickly accommodated us and moved our rooms. Thank you Lerry for also arranging our late checkout. Throughout the week we were looked after at breakfast by Hanna (banana) and at the pool bar by Sue-Ann.We tried every single dining option and Toscanini's, Bombay & Soy were our favourites. I'd recommend getting 2-3 starters each and the same with mains so that you get to try everything. We tried every single dessert each evening. The staff were extremely accommodating and nothing was too much at the dinner service! Each restaurant has a signature cocktail, the Limoncello was my fav! Kimonos is a fun experience and our Chef Archadious was FANTASTIC! He made us laugh so much!! The waitress service was a let down though as it took 40 mins to get a beverage!Definitely try the Coffee milkshake and Crepes at Josephine's and thank you especially to Ann & Sharon (I hope your knee gets better!) who looked after our orders here daily! Dino's pizza were a great afternoon snack!The staff were 90% excellent and we chatted to many of them around the pool, restaurants and reception. Dorsea in the reception area was lovely to speak to as well. If you want to break up your pool day, the water sports are good fun and all included.We hired a 4x4 from Drive-A-Matic (via Virgin Holidays) and it was fun driving to the Pitons, Ladera for lunch overlooking the Pitons and the drive through volcano and Sulphur Springs!We had massages at the spa which was incredibly relaxing and worthwhile. Janelle was friendly and talkative.We would definitely come back again but want to go to the other islands first, so perhaps one day we will return! We are leaving in a few hours and apart from the airport journey everything's been amazing. 28 degrees in PARADISE- thank you Virgin Holidays and Sandals Grande St Lucia :-)Best bits - sunshine, food and alcohol on a tapWorse bits - getting up at 6am to get a good sun lounger .... and having to leave after the quickest 7 days ever!!
Sandals Grande is our 3rd Sandals resort to visit; previously stayed at Antigua and Exuma. We are 15 year travelers of the all inclusive industry having stayed at Couples, Secrets, and Excellence as well. Of all we have visited, the service we received at Grande during our 10 day stay was far superior to any. While those who had butlers speak highly, we did not have butler service. We found that a simple thank you, please, you're welcome,etc was responded to in kind.We originally booked a Caribbean Beachfront Honeymoon suite. We were on the 2nd floor and had an obstructed view. To be frank, the only rooms that could be considered beachfront would be the rondovals. The noise from the entertainment staff, music, and guests was so overwhelming we requested to be located on the Atlantic side and the improvement was delightful. We got a peek at the new over water suites and impressive (yet pricey) is an understatement.Josephine's Creperie is the hidden jewel and best kept secret of the resort. We had multiple daily doses of ice cream, crepes, tarts, deserts, and coffee. The fish and chicken at the Jerk Shack are incredible. Dinos Pizzeria was worth multiple visits. For dinner we ate multiple times at Bayside (French), Toscaninis, and Bombay. Our one visit to Gordon's was accompanied by the weekly Sunday gathering of the locals at the adjacent public beach. The loud DJ music coming from multiple night club sized speakers was too much for an intimate dining experience.We took 2 hikes to Fort Rodney at the Pigeon Bay park adjacent to the resort. Entrance is $7 per adult and the hike and accompanying views are worth it. The sunset catamaran cruise is recommended. We took a private tour to the Pitons, volcano, and waterfall. The $50 difference in fare as opposed to the group tour was worth it.Be sure to see Kadijah and Vicky at Josephines to see exemplary service in action. My wife had a deep tissue massage from Dwayne in the spa and still raves about him. Jeva of the Entertainment staff was simply amazing.The 90 minute drive to the resort/airport is best described as a roller coaster ride but the view of the countryside proved a distraction. I recommend you purchase any alcohol or spirits at the airport duty free shop for significant savings.All in all a much needed and enjoyable trip away from reality.
We traveled to St. Lucia for our Son's wedding at Sandals Grande St Lucian Our room was awesome, the view was great. I thought I was booking the room with the private lagoon entry. However the view was still awesome. The staff was amazing, courteous and memorable. They became family in such a short time. I wish I could remember every name. Neville was a hoot and a lot of fun; Sasha was adorable and remembered our names if we were family; Cross tried to kill me in the fitness center :-); the DJ was amazing at the Pub and the Pool side. The buffet at Bayside was our favorite breakfast meeting place. Great experience...suggest everyone make this trip at least once...and you will definitely go back, I know we will!
My husband and I had the privilege of being guests at the St Lucian Grande for eight nights last week. At first we were unsure where to book our honeymoon and were uneasy with the travel time from airport to the resort. WE ARE SO GLAD WE CHOSE SANDALS GRANDE! The service, staff and upkeep of the grounds were truly unforgettable! From the moment we stepped out onto the property, everyone was kind and welcoming. We were first introduced to Jackie who was our butler for just the first night. She explained everything to us and was so happy and welcoming every time we saw her on the property. We also had the pleasure of working with Amos who was also happy, kind, attentive and such a pleasure. Additionally, we were extremely pleased with the hard working and ever so friendly housekeeper Sheryol (sorry for the misspelling). She was always a pleasure to see every day and was immaculate with our room servicing and insight to the resort and the surrounding area. Most importantly, we had the pleasure for most of our stay to be introduced to the most amazing unforgettable butler Sabie. Words cannot even begin to describe the comfort, kindness, and hard-working person she was for us throughout our trip. She made it a million times more worth the stay. She is one of the main reasons we would definitely recommend this resort and plan to go again in the future. She always had a smile on her face and gave us the perfect amount of attentiveness and privacy we so desired. When we were uncomfortable the first two nights due to the locals in the area partying next to our villa, Sabie was so accommodating and spoke to her supervisor about our concern. We were upgraded for the last two nights into the new upcoming over the water bungalows which are going to be truly magnificent.We also went on an excursion where we drove buggies through the West Coast town and visited a waterfall, ate at a local food restaurant with a breathtaking view of the Pitons, and visited and took a dip in the sulfur springs. We had a bit of trouble with the buggies at first as it broke down, but once we were all settled it was a great tour and experience of St. Lucia. The only negative is that the beach is filled with locals "sharks" trying to sell you things and take you on excursions verses the resort.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Breakfast, Lunch, and Dinner Daily (a la carte)
- Domestic and International alcoholic and non-alcoholic beverages
- Wine with lunch and dinner
- Hobie Cats
- Scuba for certified divers including open water dives, excursion dives ($70 administration fee for night dives. Proof of certification required)
- Scuba for beginners including introductory lessons in pool and classroom ($70 administration fee for the resort course which includes a few hours in the pool plus an open water dive of 25 feet)
- Water skiing
- Table tennis
- Volleyball (beach)
- Daily activities
- Nightly entertainment
- Theme nights
- Shuttle service to Sandals Halcyon, Sandals Regency, Daily
- 284 rooms
- 5 restaurants (International, Italian, French, Latin, Caribbean, English)
- 1 BBQ/Grill
- 6 bars, including: Swim-up bar
- 5 pools
- 4 whirlpools
- Fitness Centre
- Beauty salon
- Games room
- Scuba diving centre
- Gift shop
- Meeting facilities
- Over-water wedding chapel
- Water sports centre operated by hotel
- Tour desk
- Car rental desk
- Laundry services
- Dry cleaning
Grande Deluxe, Resort grounds with terrace includes:
- 1 king-size bed
- 1 full bathroom
- Air conditioning
- Hair dryer
- Clock radio
- CD player
- Coffee maker
- In-room safe
- Iron and ironing board
- Amenity Kit
- Maximum occupancy of 2
More room classes are available. Please inquire.
Honeymoon Bonus - Bottle of champagne and breakfast in bed once per stay. Couples will also receive turndown service on their first night. Marriage certificate dated within the last 3 months is required upon check-in. To be applicable, guests must register online with their Sandals' confirmation number at least 3 days prior to travel and show proof of marriage. Guests will be asked to fax a copy of their marriage certificate to the resort prior to travel. To register online, www.sandals.com, click on the "Online Check-In" and fill in appropriate information and submit.
Free Wedding - Free wedding ceremony is available for Concierge room category or higher with a minimum 7 nights required. Additional fee items: Deposit of $200.00USD for Administrative and government fees. Please inquire for full details.
Golf Bonus - Unlimited green fees at Sandals Regency Golf Club Par 23, 9-hole golf course. Transfers Included. Carts, Caddies, Rentals, and Lessons are at additional charge and caddies are mandatory. Tee times must be booked in advance.
Resort Location Map
Sandals Grande St. LucianSaint Lucia,Saint Lucia
- Hotel Contacts
- Extra Info
Rodney Bay St. Lucia
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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