Sandals Grande St. Lucian
- What's Included
- All Inclusive Features
Set on is own little peninsula with a long sheltered white sand beach, the Sandals Grande St. Lucian offers excellent service and great cuisine in a setting that's a little more lively than the neighboring Sandals Regency La Toc. With the honeymoon suites you can swim right up to your room from the lagoon pool, or take is step further and go for the Rondoval suites which offer your own private plunge pool. Use the facilities of the nearby Sandals Regency La Toc, including complimentary green fees. Great for couples.
You will have a nice time at the Grande if you are ever able to get customer service to respond and help you out. Beware if you are booking a 5 figure vacation as the customer service does not seem equipped to handle anything more than a question. They certainly cannot provide the level of service I have experienced elsewhere at other hotels and companies. We had a great time at the resort, but my experience trying to book another vacation has been so bad that I cannot bring myself to say anything good about the stay or Sandals in general. I run a business and when someone wants to give me 12,000 dollars I tend to make the effort to help them out with small requests to the changing to a booking. I give the property 5 stars. I give the administrative/corporate side of things a big NEEDS IMPROVEMENT. The CEO of the company has been contacted and even then I cannot get a response. Period. Zero response other than "we will handle it". That was 6 days ago.
My wife and I chose Sandals Grande for our destination wedding. The resort was even more beautiful than it was portrayed in brochures. Once we arrived the staff made us feel as if you were family and made sure our every need was met.We can't say enough about the staff or the resort. The photo team and video team captured our wedding in a way that we will always cherish. If you are trying to decide between destinations you should not look any further.
If you are comparing Sandals on St. Lucia, I believe this is the best location and the best resort. We went to the other Sandals to golf, which was fun, but after we went up to their pool/bar and it was pretty, but very small and crowded with loud music. It definitely made us happy we picked the Grande to stay at. The Grande has a "quiet" pool with cabanas that we loved because they are reserved all day and it was super relaxing. They also have a really large pool with swim up bar that is fun too. My only big complaint is the bed seemed small and not comfortable and the 1 espresso machine they have on the entire property broke on our first day and when it was repaired days later it was horrible espresso. We had an Oceanfront 1 bedroom with a butler. The butler is nice, but really the only thing they do is make dinner reservations for you and reserve cabanas. I think you would be happy with a room w/o a butler.
Stayed for one week early-mid July. We had a oceanview, non-club and non-bunter room facing the Atlantic side. Once arriving in St. Lucia and clear customs its a very short walk to the Sandals lounge, no need to have anyone assisit with luggage. Waited for only 5 minutes for the shuttle. We were loaded on the bus with our luggage and about 6 other people going the Grande. The ride is what is and depending on traffic can take a while. it was approximately 90 minutes for us to get to the resort. Traffic on the weekend aren't as bad luckily. The drive itself isn't terrible you get to see the island, but if you do get motion sickness you might want to take some dramamine. Check-in: Check-in was pretty easy, and even though you check-in prior to getting there they still make you check-in on a iPad. But overall pretty easy process, took maybe 10 minutes. Also highly recommend to also make your dinner reservations at this time if you have a few minutes, so have rough idea when and where you want to eat at. After check-in we were taken to our room, pretty short walk from the lobby to the Monchy building where our room was. Luggage was brought up to us later, we didn't stick around to wait for it.Room: The room was fine, nothing spectacular about it. Bathroom was fairly nice, rest of the room just fine. We didn't spend a ton of time in there. Limited number of U.S. style outlets, glad we brought a power strip with. Since we were not club or butler, just the standard sodas and juices in the fridge, no snacks or alcohol. Resort: The resort is very well maintained, constant up-keep is going on. The pools, lobby, hallways, are clean and well looked after. Pools and Ocean: The pools are all pretty nice. The main pool gets pretty busy as the day goes on. If your looking for quitter pool, most of the others are not busy. The main pool is pretty fun, usually a DJ. The swim-bar is where most people hang out. At times it can take a while to get drinks. Peter at the swim-up bar is awesome but they could maybe use another bartender or two to assist. The best seats around the pool fill up in the morning, people do reserve chairs earl but no worse than an other resort. The other pools are pretty wide open most of the day. The ocean is great, nice water temperature, clear water. Pretty good number of chairs on the beach the best shaded areas go first. There are hammocks, chairs, and water floats in the ocean are nice to hanging out in. There are vendors not associated wth Sandals walk on the beach, as all the beaches on St. Lucia are public beaches. The vendors weren't too push, just a no thank-you or two works.Food: The one area I was a little underwhelmed by was the food. Nothing was bad but nothing was great either. Gordon's to me was a little overrated. Definelty won't go hungry, there are ton options which is great. Breakfast at Toscanini's is much better than the breakfast buffet but opens an hour later. There are pretty good lunch option with the Jerk Shack, Dino's pizza being our favorite options. For dinner Gordons and Kimonos are the only two that require reservations. Toscanini's is the the only restaurant with a dress code. The pub is also a good option for food outside normal restaurant hours, 5PM-2AM. Overall food is was good just not great.Bars: Plenty of options for bars around the resort. Piton and Hienken beerare served through out the resort and at the pub you can find a few more beer options. Pretty good selection of liqours, just be specific an ask for the brand you want or risk getting the house cheap stuff. Found the drinks to be pretty good and not watered down. Staff: This is our third different Sandals we've stayed at and we felt the Grande has the best staff. Didn't run into one grumpy or angry employee. Everyone was fun, helpfull, and warm. The staff at the Grand defineletly makes this resorts a 5 rating. Cant say enough good things.Overall: This really is a great resort, with a really great staff. I would definelty return to this resort. We also visited La Toc, and found that to be a pretty nice resort but just not on the same level as the Grande. We defiantly felt our selection of the Grande was the right choice. Weather, July is suppose to be pretty rainy. We get pretty lucky, only steady rain for one day, the rest of the time mostly clear skies with plenty of sun. Temperatures and the sun was hot, so its nice to have a great pool to cool of in. St. Lucia in a incredible island with a lot to do. Lots of options for excursion, we did JJ's Speedboat tour (booked at the island routes desk) and had a blast.Travel to get to and from St. Lucia does take a while, so we were gland we stayed a full week.
The majority (like 90%) are honeymooners or celebrating 10, 20 years of marriage. I have very mixed feelings - some things amazing and others awful. To be fair I am rating more than the hotel.We stayed at the Grande and meet tons of people who came from Halycon and La Toc since our hotel was the biggest and most modern. La Toc looked like a 70s Vegas hotel -benefit the golf there. Halycon looks like a motel- super super small.Pros:Bartenders and waitstaff super friendly. Unlike any other all inclusive that I stayed at, tipping is an oddity. I tipped a few times but the norm was to not tip at all. Hotel room air conditioning worked well.Dinner restaurant selections great. Soy (sushi) quite good from a NJ/NY sushi fan and you could order as many appetizers, sashimi, etc. Kimonos - Japanese hibachi - fun and gave you a lot of food. Gordons on the pier- beautiful view. Bombay- Indian- appetizers great. Caribbean beach party night on Monday the best and buffet on the beach great.Breakfast buffet good. Omelette station, cut up hard boiled eggs, salmon, fruit (mangos when there great), croissants, breads, tons of hot food, pancakes, etc. They had 3 juices. Regular, skim, soy milk options. Good champagne option too.Lunch- Can get jerk station, hamburgers, grilled fish, fries, etc. Pizza option very good- personal pies. Wine - Robert Mondavi and good selection of white and red. (I missed Rose). Frozen drinks a hit (I only had 2 for dietary reasons)Cons:Lots of bugs and especially at breakfast buffet. I wore bugspray throughout stay and ok.No air conditioning anywhere but 3 restaurants, hotel room, club lounge, and UK bar. Outside our room bugs always swirling around- not a fan.Rooms underpar for cost. Got a beachfront suite on 3rd floor. Very very average room- certainly not suite like. Very small and could hear everything outside- no sound proofing. Worst part of hotel is felt like not staying at a nice suite- I can't imagine what a standard room looked like.Club lounge and front desk staff- most times to the point of rude. Unlike other staff at hotel who were always pleasant.Night time activities lacking other than Caribbean beach night (which was great). Quite boring after dinner.Candlelight dinner waste of $200. We got as a honeymoon gift. Our butler messed up our food which by the way was the same as Gordons or Barefoot by the sea. Wish we want to another restaurant instead. Ride from airport to hotel horrible. Long and windy roads- make sure to take pills if you have a weak stomach. Use the hotel transportation versus the $140 transportation not associated with hotel- not worth the money. Airport is worst I have been - overcrowded, uncomfortable, long lines, and hardly any food options.WIFI unusable.I have zero interest in going back to this resort or St Lucia itself. It took too long to get there and did not feel luxurious. Wish I chose something else for the money.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Breakfast, Lunch, and Dinner Daily (a la carte)
- Domestic and International alcoholic and non-alcoholic beverages
- Wine with lunch and dinner
- Hobie Cats
- Scuba for certified divers including open water dives, excursion dives ($70 administration fee for night dives. Proof of certification required)
- Scuba for beginners including introductory lessons in pool and classroom ($70 administration fee for the resort course which includes a few hours in the pool plus an open water dive of 25 feet)
- Water skiing
- Table tennis
- Volleyball (beach)
- Daily activities
- Nightly entertainment
- Theme nights
- Shuttle service to Sandals Halcyon, Sandals Regency, Daily
- 284 rooms
- 5 restaurants (International, Italian, French, Latin, Caribbean, English)
- 1 BBQ/Grill
- 6 bars, including: Swim-up bar
- 5 pools
- 4 whirlpools
- Fitness Centre
- Beauty salon
- Games room
- Scuba diving centre
- Gift shop
- Meeting facilities
- Over-water wedding chapel
- Water sports centre operated by hotel
- Tour desk
- Car rental desk
- Laundry services
- Dry cleaning
Grande Deluxe, Resort grounds with terrace includes:
- 1 king-size bed
- 1 full bathroom
- Air conditioning
- Hair dryer
- Clock radio
- CD player
- Coffee maker
- In-room safe
- Iron and ironing board
- Amenity Kit
- Maximum occupancy of 2
More room classes are available. Please inquire.
Honeymoon Bonus - Bottle of champagne and breakfast in bed once per stay. Couples will also receive turndown service on their first night. Marriage certificate dated within the last 3 months is required upon check-in. To be applicable, guests must register online with their Sandals' confirmation number at least 3 days prior to travel and show proof of marriage. Guests will be asked to fax a copy of their marriage certificate to the resort prior to travel. To register online, www.sandals.com, click on the "Online Check-In" and fill in appropriate information and submit.
Free Wedding - Free wedding ceremony is available for Concierge room category or higher with a minimum 7 nights required. Additional fee items: Deposit of $200.00USD for Administrative and government fees. Please inquire for full details.
Golf Bonus - Unlimited green fees at Sandals Regency Golf Club Par 23, 9-hole golf course. Transfers Included. Carts, Caddies, Rentals, and Lessons are at additional charge and caddies are mandatory. Tee times must be booked in advance.
Resort Location Map
Sandals Grande St. LucianSaint Lucia,Saint Lucia
- Hotel Contacts
- Extra Info
Rodney Bay St. Lucia
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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