Sandals La Toc Golf Resort and Spa
- What's Included
- All Inclusive Features
Set on a hill over looking the ocean, Sandals La Toc features beautiful suites which offer amazing views but can be far from the main restaurant and beach. I guess to make up for this some of the rooms offer butler service. This resort is ideal for golfers as there is a 9 hole golf course on site. A great, quiet and relaxing atmosphere which is great for couples. Excellent service as is customary at all Sandals Resorts.
We looked forward to taking our honeymoon for 4 months and all I wanted to do once we got there was go home. We stayed at Sandals for 10 days 10/25-11/3. We stayed in the Emerald Oceanfront room. Upon our arrival we were created with cool towels and told to have a seat and handed iPad for check in. After finishing the check in process we were brought to our room where we were told so fast where everything was like he didn't want to be bothered. Room: After a little while of settling in we checked out the room. It was small and some parts in need of repair. The post on the bed was broken, jets in the tub didn't work and stains on the carpet and so on. House keeping can do a better job of keeping the rooms clean the tub was full of the previous guests hair in the shower and on the floor. Their were days when they never even made the room up and all we came back to was turn down service. The fridge was never restocked and we constantly had to go to the front desk and ask for water. Pool: Finding a chair at the pool can be almost impossible if you get there after 9. We didn't have butler service to save chairs for us so one of us had to be up by 630 to get chairs. Service at the pool bar was horrific they we ignore you and get annoyed if you don't ask for all your drinks at once. The pool can use an update the tiles are broken and the grout was black in some places. Restaurants: Armando's was the best meal we had there. We had lunch there once and dinner there 3 times. Pitons was good also but the wait time can be excessive. The buffet was subpar food was cold and the birds fly threw the pavilion while your eating. Definitely a health code violation where I'm from. Kimonos was ok the chef did a good job on trying to entertain everyone. La Toc was awful. Service was slow my husbands steak was like rubber and my appetizer never arrived nor did the refill of wine that I asked for. Cricketers had the most miserable waitress I've ever met. Takes your order with an attitude and if god forbid you order a second drink she acted like the world was ending. You may or may not get your drink. The food here was ok. Grande: After wanting to go home by day 5 we decided to take the shuttle over to Grande for the day and WOW what a difference. Everyone was friendly waitresses came and took your drink order on the beach. Food was better. If we knew then what we know now we would have spent the extra money and stayed there. Tours: I highly recommend the Joe Knows Tour. We had a blast. Guides were awesome! We went zip lining and that was fun also. Overall for the money we spend to come to this resort was not worth it. We could have taken 2 better trips for less money. I definitely would not return to this resort and not sure if I would ever stay at a Sandals again.
Our trip was incredible! Service and staff were superb! Highly recommend the butler service it is so worth the extra money. They went above and beyond to see we were WELL taken care of! Food was excellent! We Will be going back for sure!
This was our 2nd visit to this beautiful island having previously stayed a little further North. Firstly the positives, La Toc is very well situated being just about an hour from the airport and 10 minutes from Castries. The beach is beautiful and well maintained - perfect and the resturaunts are excellent. However, this is a very tired hotel and whilst it is currently undergoing some refurbishment it is very "tatty" in places. Although the staff are friendly and helpful, the service is VERY hit and miss. Another moan, the pool area hosts "games" and activities most days so with staff bellowing down a microphone, it isn't very peaceful and certainly not relaxing. Overall about 7/10.
We had a great overall experience at Sandals Regency La Toc at the end of November for our honeymoon. The staff was wonderfully warm, friendly and helpful. The different restaurants were well above our expectations. Even the buffet in the main pavilion was fairly good for breakfast and lunch. The scuba was the biggest surprise as we thought it would be a Mickey Mouse operation but that couldn't be further from the reality. The boat, equipment and dive instructors were top notch. (We even booked a future trip at another location given our positive experience.) The room was a butler suite overlooking the bay and was very nice and comfortable. The private pool was freezing so it was more of a water feature than anything. The room service was a big bonus. However, unless you get Clovis as your butler (a true gem and exceptional at his job) skip the butler experience unless you have to have it as part of the room like we did. Our other two butlers were par and well below par. The super sub-par butler was more of a burden than a help and consistently failed to get our room cleaned even when we called prior to our 10 to 12 hour absences, failed to advise us of restaurant reservations so we would walk in late to get our own table after radio silence from him, failed to do little things like put requested beverages in the fridge and would leave them warm on the counter, failed to check-in most days, failed to show up to give us the ride to our dinner reservation the last night as promised, failed to find us an umbrella and simply advised that there weren't any around (Clovis came to the rescue and got us one even though he wasn't even our assigned butler that day!) and to round out the experience....failed to ensure that we were checked in with the shuttle to the airport so we had to squeeze ourselves onto one later than our scheduled departure date (thank goodness they had room for us!). We left a letter addressed to "Butler Manager" at the front desk advising of our more-miss-than-hit butler experience but we haven't heard back yet. The only sour notes or tension during the entire honeymoon was a result of the subpar butler messing up our plans and presenting obstacles for us. We would have been better off doing things ourselves, which we did for the most part since we couldn't rely on him for anything -- no bothering with poolside drinks or any of the special requests for us! We will stay with Sandals again but avoid the butler thing.
We were supposed to be in Exuma Bahamas but due to a hurricane ended up at Sandals La Toc St Lucia. It was a wonderful alternative and despite the 9 hole golf course, we really enjoyed the pools, ocean and amenities. We were placed in a Butler suite which was amazing and had a great sunset ocean view. Thanks so much to butlers Tarra and Barkus for their services and assistance in making our vacation luxurious and amazing. We had the opportunity of dining in many of the resort restaurants, all good, but the beef tenderloin at the La Toc french restaurant was amazing.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Breakfast & lunch daily (Buffet, a la carte) and a la carte dinner.
- Domestic & International alcoholic and non-alcoholic beverages International
- Hobie Cats
- Introductory Scuba lessons in pool and classroom ($70 administration fee for the resort course which includes a few hours in the pool plus an open water dive of 25 feet )
- Daily activities
- Nightly entertainment
- Shuttle service to Sandals Grande, Sandals Halcyon, daily
- 327 rooms
- Buffet & a la carte restaurants (Italian, Japanese, Western Style Grill, Contemporary Caribbean, French, International)
- 6 bars
- 5 pools
- 4 Whirlpools
- Fitness Centre
- Beauty salon
- Games room
- Scuba diving centre
- Gift shop
- Complimentary property-wide WiFi
- Meeting facilities
- Water sports centre
- Tour desk
- Coin operated laundromat
La Toc Deluxe room, garden view:
- 1 king-size bed
- 1 full bathroom
- Air conditioning
- Satellite television
- WiFi internet
- Hair dryer
- Clock radio
- Coffee maker
- In-room safe
- Iron and ironing board
- Amenity Kit
- Max occupancy of 2
Grande Luxe Oceanview Room includes same as above, with:
- French or full balcony
- Bathroom, including whirlpool
- Max occupancy of 2
More room categories available, please inquire for more details.
Honeymoon Bonus - Bottle of champagne, breakfast in bed once per stay, turndown service on their first night. Marriage certificate dated within the last 3 months is required upon check-in. To be applicable, guests must register online with their Sandals' confirmation number at least 3 days prior to travel and show proof of marriage.
Wedding Bonus - Book any Sandals or Beaches Resort and receive a free wedding gift from Waterford Fine China. To qualify, couples must travel within one year of their wedding date, book in the 3rd category or higher and stay for a minimum of 6 nights. For more details, visit www.sandals.com and follow instructions on how to receive free gift. This offer can be withdrawn at any time.
Wedding Packages - Wedding packages, including a free wedding with minimum nights booked, are available. Please inquire for more details.
Golf Bonus - Sandals Regency Golf Course Par 23 9-hole golf course on site. Unlimited green fees, additional charge for Caddies, which are mandatory. Tee times must be booked in advance.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Sandals La Toc Golf Resort and SpaSaint Lucia,Saint Lucia
- Hotel Contacts
- Extra Info
La Toc Road, Castries St. Lucia
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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