Sugar Beach A Viceroy Resort

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Overview
Nestled in 192 acres of magnificent rainforest and sweeping majestically down to sea, Sugar Beach is located in one of the most awe-inspiring locations in the world, the majestic valley of The Pitons. Each first-class villa is placed uniquely and privately amongst the lush green foliage and soaring trees to give you the feeling of being at one with nature and with that, the feeling of complete serenity. 
 
Location: Beachfront in the South Western part of St Lucia about 3 miles outside the town of Soufriere, 45 minutes from Hewanorra International Airport.

tripadvisor Traveler Reviews
  • Karl M :
Best place I’ve ever visited!

Sugar beach is by far the most spectacular spot we have visited. It is not only awe-inspiring with its location between the Pitons, but the staff are second to none. We have visited the St. Regis in bora bora and had butler service with our room, but the butler service here is tops. Not only that, but the staff is incredibly well trained and they do not know the word “no”. From the shuttle (Tuk Tuk) drivers to the manager, they are all knowledgeable about everything the hotel has to offer. The sommelier Pascal is fabulous, and, also now a friend. He went above and beyond to care of us at our dinners by offering private tastings, and even delivering spectacular Champagne to us on the beach. Denver, our waiter at the Great Room is beyond amazing and the food is superior. He is now a friend of ours after our visit and we can’t wait to see him next time. Try the tasting menu! After dinner visit the Cane Bar. It’s a great spot to kick back and enjoy some of the local rum, Admiral Rodney, which is more like a whiskey than a rum given it is aged in old bourbon barrels. We can’t say enough amazing things about this place. It’s a must visit and experience! Honestly, words and pictures can’t do it justice! We booked another vacation with Sugar Beach while we were there to bring our two young boys back in five months. We love it that much!

  • casenett : Newmarket
Special birthday trip

This was our first trip to St Lucia, we spent 4 nights here as we could not stay all week as the owner had his birthday here that weekend( happy birthday Roger!)We loved our time here, we ate in all three restaurants- excellent! Great beach service. Lovely bungalow accommodation, and fantastic yoga tuition( thank you Anson).We were only sorry we couldn't spend my birthday night here- next time !

  • Kyle D : Chicago, Illinois
Simply Amazing

Visit this resort for a nice little getaway. The stay was absolutely amazing. We had the chance to check out every aspect too. We dined at all the outlets, had amazing massages, went snorkeling, laid by the beach daily and our room was perfect. Efe took such good care of us and helped make our stay special. 5 days was just not enough there. We can wait to come back!

  • HANDSCardiff : CARDIFF
WHAT THE HELL !!!!

The location is sensational.The prices are crazy, you have to forget the cost if you are there and enjoy .The cost on pricelists are bad enough , but 10% service charge and 10% tax on top can bring tears to the strongest of constitutions. I wish the resort would adopt the same tipping process as Sandy Lane in Barbados , where you tip at the end of your holiday . Here the billing process and the expectation of the staff for tips on top of the 10% service charge follows the American expectation of tipping.If you can afford to come here then close your eyes when the bills / checks arrive for your signature.The staff are a mixed bag , maybe as it was the start of the season when we visited there were a lot of confused members of staff. Annette at breakfast was amazing, when she had two days off the standard slipped.The ''butler'' system is not to be confused with a true butler system that you will receive at other resorts , especially in the far east. This ''butler'' is no more than a personal concierge , to reserve tables and obtain taxis. Our butler Michaela , was lovely, she was very friendly and a fine ambassador for the resort.Ensure that you visit the managers meeting , it is the only time you will see most of them , and tell them the truth. Most people as they have paid lots to be there adopt thr 'Emperors new clothes ' mentality and tell them all is great.There is much room for improvement in many areas , for instance after dinner , there is nowhere to go , entertainment starts and finishes early , this really needs to be addressed. As recent hurricanes have damaged many islands in the region , the occupancy rates in the resort will be high. Fate has played into their hands , but much of the resort has a tired feel , a touch of paint here and there and the tending to the trees and foliage . The building of villas on the estate in the opinion of many guests have diverted the attention away from more mundane routine matters. We had a restful and relaxing stay , we met many people who became friends. Observations are not always criticisms, my fiance and myself have stayed in many lovely places in this region and we could see the potential and the failings present.This place could learn a lot from other similar resorts in the Caribbean , I believe that they should have more local people in the senior managment team . They need more of the local joy and happiness to permeate through the resort . They need improved staff training , the workforce did not seem happy in their jobs in comparison with other local resorts , such as Ladera resort . When we visited to dine there, the staff there were less well remunerated than at Sugar Beach (A Viceroy resort) but appeared much happier and joyous and friendlier .In summary , great natural beauty , it could be paradise .By the nature of the clientelle most of the guests here will have very high expectations , and will be experienced travellers , so the observations above are only made to encourage this resort to achieve its potential .

  • Janet A : Brussels, Belgium
Visiting friends

Sugar Beach stands out for the attention to detail and consistently friendly and helpful staff. Food is superb, with good range of choice. The setting is out of this world, nestled between 2 dramatic volcanic mini mountains, the Pitons. Service is excellent: instant availability of free transport around the resort, often in pink tuktuks, butler service for each room extremely helpful and all staff are friendly and attentive. Beachfront is lovely and excellent beachfront bars and restaurants. Decent sized fresh water pool for exercise or lounging. We stayed in a bungalow which was elegant, well laid out and cleverly designed to be completely private. Views from our terrace were superb. The air conditioning works well. All in all a top class and brilliant place to relax and enjoy the Caribbean.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Resort fees (if applicable) must be paid directly to the hotel
  • Hotel transfers for packages to USA
  • Hotel transfers for packages to Europe
  • Items of a personal nature
Available as European Plan (No meals included) or All Inclusive Plan, which offers:
  • Breakfast, lunch, afternoon tea, dinner
  • Sparkling wine by the glass, house brand cocktails and spirits
  • Non premium alcoholic drinks by the glass
  • Complimentary mini Bar beverages (sodas, local beer and local water)
  • Windsurfing
  • Sailing
  • Kayaking
  • Hobie cats
  • Pedalos
  • Snorkeling
  • Tennis
  • Pool Table
  • Beach Volleyball
  • Jogging and Walks
  • Table Tennis
  • Gym
  • Aerobics, Step, Aqua, Zumba, Stretch and Dance Class
  • Yoga and Pilates
  • 78 Rooms
  • 2 restaurants 
  • 2 bars
  • 1 pool
  • Jacuzzi
  • Gym
  • Tennis courts
  • Spa (fee)
  • Salon (fee)
Sugar Mill Luxury Room:
  • Nestled into the mountain side, the newly renovated Luxury Sugar Mill rooms are within close proximity of the main facilities and have the same plantation elegant styling of the Luxury Villas
  • Four poster bed with silky high thread count
  • Egyptian cotton linens and romantic voile draping
  • iPod docking station
  • Complimentary internet access (either WiFi or hard wired)
  • Large flat screen TV and CD/DVD Player
  • Private Bar
  • Tea and Coffee making facilities
  • In room safe
  • Signature bathroom amenities
  • Large bathroom with coral stone detailing, Victorian style claw foot bath (ground floor rooms only) and walk in shower
  • Plunge pool, private patio and walled garden
  • Personalized butler service
  • Access to private roof terrace
  • Maximum Occupancy: 2
Superior Sugar Mill Luxury Room:
  • Private roof terrace
  • Large bathroom with coral stone detailing with walk in shower
  • Plunge pool, private patio and walled garden
  • Maximum Occupancy: 2
Luxury Cottage:
  • High beamed ceilings
  • Small sitting area provides further space to relax indoors
  • Private terrace outside and a plunge pool
  • Breathtaking views of Pitons
  • Signature bathroom and walk in shower
  • Plunge pool, private patio and walled garden
  • Maximum Occupancy: 2
Kids stay free (European Plan) - Applies to all children 16 and under, special is available year-round. Maximum room occupancy restrictions apply. When sharing with 2 full paying adults.

Kids stay free (All Inclusive Plan) - Applies to all children 4 and under, special is available year-round. Children ages 5 to 16 are subject to a meal supplement charge. Maximum room occupancy restrictions apply. When sharing with 2 full paying adults.

Mini-club - Included for children from 4 to 12 years old. Children under 4 will be accommodated when accompanied by an adult. All activities are complimentary, fun and educational and combine the rainforest environment and marine biology information with storytelling, dance classes and craft making.

Babysitting - Available at an additional cost and can be arranged via the Activities or Concierge departments.
Butler Service - With every reservation, Sugar Beach, A Viceroy Resort offers personalized butler service. The butler will welcome you on arrival and offer to unpack luggage, provide laundry service, book dinner reservations and organize any other special requirements. Butler services are available from 7AM to 11PM daily.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Sugar Beach A Viceroy Resort
    Saint Lucia,Saint Lucia

  • Hotel Contacts
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Sugar Beach, A Viceroy Resort
Sugar Beach, Val des Pitons, Soufriere St. Lucia

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.