Sonesta Maho Beach Resort & Casino
- What's Included
- All Inclusive Features
This was our second time at Sonesta Maho and it was my Birthdate week celebration.We got picked to have dinner with the General Manager, Karl who was very gracious and very accommodating. We had such a great time due to his wonderful and exceptional staff, most especially, Anna at the front desk who treated us like family. Felicia at the front bar who gave us good advise with regards to places to visit. And last but not the least was the best bar we've ever come across on any resort, Damion. He was so full of energy and knew exactly when you need a refill. Amazing, amazing resort and staff. I would like to extend my thanks to Karl and staff for a great time!!!
So you want the good news or the bad news? I'll start with the good news, because the good news isn't much to deliver:The weather is perfect. There's beautiful ocean breeze and amazing views of planes landing and taking off. Nightlife is decent but the area is small so nightlife isn't plentiful. The natives are friendly for the most part and the airport is literally a 5 minute car ride so that's convenient.The resort - why don't we rewind to the 1980's, because that's exactly what the lobby looks like. The places only saving grace is that it isn't too crowded, has a daily restocked minibar. There is wifi all over except it's slow as molasses but that's to be expected; it's a resort on an island. From the time you check in, service is much less than stellar. The front desk clerks (especially the females) are rude and unwelcoming. The same goes for the bartenders and waitresses. I understand that they have a hard job working in the sun all day and night, but I also work hard back in my city too. I wouldn't recommend this place at all for the $1,500 I've spent for this trip. The restaurant staff are rude, unprofessional and unorganized with the exception of a FEW. They give nasty looks and speak patois to each other with the belief that I wouldn't understand it. Km the other hand, there's a manager by the name of Pauline from Jamaica. She is patient, respectful and HIGHLY professional and caters to the guests needs! I've been to her home country 4 times and have experienced stellar service. Pauline should leave St Martin and her miserable counterparts behind and seek work in Jamaica or in America. Overall, stay away from Sonesta Maho Beach and run away as fast as you can! The end!
Second trip in two years. Last year in June this year, May. Faces of some change like everything else in life. Some for the good others not so. For the good, our good friend, supervisor Martin at "the point" is now in Chinese restaurant, Paulene , supervisor of food and beverages is as charming as ever. Shaq and Alfred on front desk couldn't do enough to make our stay better than we expected. Security officer Marthsha always with a HI and can I do anything for you. Denise in housekeeping on 7th floor (before Remodling) stopped to see us on 10th floor on our last day. Alicia, hostess at buffet, was always with a smile and a HI when she saw us and a goodby, have a great day. Great place to watch planes, swim in the surf, shop in two capitals on same island, all kinds of water sports, take a boat trip around the island or a sunset cruise. Concierge in lobby at Sonesta Maho can book anything that is available on St Maarten. If that's not enough, hit the spa for a massage or pedicure from an amazing staff. Talk to staff, and many will be friends instantly. Two of them in the pictures (amongst others) we be looking forward to seeing next year.
Friends of mine were staying there. I walked up to the front of the hotel to visit and the hotel security guard treated me like a criminal. She asked where was my wrist band. I explained I was to meet my friends in the lobby bar. She replied you cannot use the bar. I explained again that I was just there to meet my friends who were hotel guests. She reluctantly opened the door, followed me to the bar where she stood like a prison guard. I let my friends know I was there and we left, followed by the guard.
Our ocean facing room was fantastic for views and was spotless. Fridge in the room was filled daily with a selection of alcohol and soft drinks.5 minutes taxi ride away from St. Maarten International Airport and a 2 minute walk to the world famous Maho Beach make this a must for any aviation fan!Staff were very friendly and helpful and there was a varied selection of bars and restaurants onsite and a varied selection of shops a short walk away.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Welcome cocktail upon arrival
- Cold towel service
- Daily Buffet breakfast, lunch and dinner
- Unlimited a la Carte dining
- BBQ dinner on the beach (once per week)
- Daily snacks
- Unlimited premium drinks
- $20 USD per person per stay Match Play casino vouchers
- Discount on car rental at Hertz desk
- 20% discount on Spa treatments
- Selected non-motorized watersports (one hour per person/per day)
- Special kids & teens pricing
- Shaded area in the pool for kids
- Cart by the pool with towels & books
- Sports bar
- Supervised nightly movies for kids
- Mini show for kids
- Daily organized activities for all clients
- Mini bar stocked daily (water & soft drinks)
- Deluxe oceanview rooms will be stocked daily with beer and spirits
- 537 spacious rooms and suites
- 4 a la carte restaurants (French, Continental, Grill and Gourmet)
- Bars (including a swim-up bar)
- Lounge chairs and beach towels (pool/beach)
- Room service (fee)
- Golf course nearby (fee)
- Casino (fee)
- Spa (fee)
- Boutique (fee)
- Internet cafe (fee)
- Conference facilities (fee)
- Laundry services (fee)
- Car rental (fee)
- 24-hour medical services (fee)
Hotel Room includes:
- 1 king-size or 2 double beds
- Full bathroom
- Hair dryer
- Radio/alarm clock
- In-room safe
- Balcony, street or casino view
- Maximum occupancy 4
Superior Room: Same as above but with pool or garden view.
Deluxe Room also available, please inquire.
Kids Deal - Children under 6 stay and eat free!
For the Kids - Kids' Club (ages 3 to 12) if minimum number of children are registered. Babysitting for a fee (subject to availability).
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Sonesta Maho Beach Resort & CasinoSaint Martin,Saint Martin
- Hotel Contacts
- Extra Info
1 Rhine Road, Maho St. Maarten-St. Martin
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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