- What's Included
- All Inclusive Features
Booking process was easy, check in and check out dealt with professionally and quickly. Glass of wine on arrival a nice touch and the free bottle of wine and chocolates delivered to room later much appreciated. Request for quiet room was met and e-mail from hotel before arrival requesting information on arrival time and describing other help available from Guest Relations indicated that the Hotel cared about us having a pleasant stay.All staff including trainees were very pleasant, helpful and friendly, and represented the Claris Hotel in a positive way. As mentioned by other reviewers a mobile phone was provided in the room to take with us into Barcelona and to make free calls home (an unexpected but very nice helpful touch). The room was well equipped with very comfortable beds and coffee making facilities. The roof top terrace with Pool and bar and comfortable loungers was a very pleasant place to chill out at in the evening after being out in Barcelona most of the day. Breakfast was one of the best we have had in a hotel, lovely wide selection of fresh ingredients and the option for hot freshly cooked eggs bacon etc if preferred. We will go back to this hotel when we next visit Barcelona and have no hesitation in recommending to friends and family.
Thanks hotel Claris for our overnight stay and loved the contemporary deco, room, services, breaky, roof bar with view and accomodating our late checkout before we started our cruise. Highly recommend!
First time visiting Barcelona with my wife, we checked in around 4 pm but we had to wait 2 hours in lobby (for room to be prepared). We booked grand suite but we found it tiny suite duplex with well decorated seating area on lower floor and small bed room/bathroom on top with tiny bed size (queen size but even shorter than normal bed), even we could not able to open our luggages except on bathroom floor (only 40-50 cm surrounding that small bed) with total bed room area 3x3 meters ! It was not convenient for us so we asked for bigger suite and they offered the biggest (king / presidential suite) but to pay an extra 770€ for our 7 nights stay, we agreed and paid for the upgrade. Although bigger but it's lacking spirit or comfort with room smelling like humid dark basement (molds-like) as bed room was on top and seating area down with steep stairs. There were 2 bathrooms one downstairs (has jacuzzi and sauna! Never used) with tiny shower box and another small bathroom upstairs with shower. We realized that shower upstairs was draining very slowly and water flooded the bathroom (has no door) down to stairs to dripping water to our clothes were put in closet downstairs. We understood why mold and fungus smell in the room (water, wood and darkness poor cleaning and maintenance). We saw few other suites (each one is different) but all share same concept of up and down with staircase (my wife slipped once and hurt her ankle at night). We called our travel agency to check other nearby hotel and decided to leave after 3 nights (majestic hotel one block away but true 5 stars hotel). In Claris hotel, many of staff were trainees and were not professional (reception). Many of rooms facing inside without natural light or view. They have oriental statues or antique-like pieces of art in rooms and lobby (didn't care). To me, it was 3 stars hotel (service and accommodation) with some jars and statues to make it posher. To be fair, they refunded what we paid extra (770€) when we decided to leave prematurely, but overall it was expensive for what it was.
When we entered we were greeted with wine and juice during our check in. We were early so the room wasn't ready yet, but they called us about an hour and a half before the scheduled time to tell us they had our room available. There was a mobile phone in the room for you to take to us in Barcelona as a hot spot or to make calls in. This was invaluable to us as hurricane Irma was in track to hit our Son's home in Florida. Being able to call him for free was such a relief. The folks at the desk was so kind, caring and considerate. I have never experienced customer service to this level. They made great recommendations for dinner and tours. The room was well equipped with a sitting area and separate bedroom, and the bed was extremely comfortable. The coffee in the room was wonderful. The bathroom was lovely as well. If back in Barcelona, we will definitely be staying at the Hotel Claris. Make sure you eat at Jamie Beriestain cafe. One of their recommendations and it was such a lovely dinner.
Stayed at the Claris last week with my husband had an amazing time.The staff at the hotel was very pleasant and helpful, could not do enough for us. Roof top pool and bar was a lovely space, lovely views over Barcelona. Breakfast was fabulous, hot food and everything you could wish for in a breakfast. The head waiter gave excellent service nothing was to much trouble, he was great. Will defenetly go back and recommend to family and friends, Joan and Steve Ferriss, 😀
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Round trip flight
- Hot buffet breakfast daily
- Hotel taxes and service charges
- Free entry to the Barcelona Egyptian Museum Not Included: Tourist tax (payable locally)
- 120 Rooms
- WiFi (fee)
- In-room safe
- Mini-bar (fee)
Resort Location Map
- Hotel Contacts
- Extra Info
Pau Claris, 150, 08009 Barcelona Spain
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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