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This hotel is nice however it is not what I would expect from a Melia. It's expensive, granted we were there in August, but for three nights we paid €740 per room for B&B and the room did NOT include:a complementary bottle of water (in Spain, in August?!)bathrobestea making facilitiesusing the gym was an additional €10 chargeThe staff were very nice, and the breakfast buffet was good, albeit very busy with a table shortage.I have stayed in Melia hotels in five different countries, this is the first time I felt let down by the brand. Penny pinching was noticeable in the service, but not in the price we were paying.
I haven't been for a few years, but this is my 3rd or 4th time at the Melia Sitges with my family, and it just gets better!! I rarely go back to a hoteI, let alone 4 times and I am not sure where the ' Ok property lousy service' reviewer below was staying, but I doubt it was this hotel! I have stayed in a lot of hotels, but never in one where nearly every member of staff says hello to you, and smiles. The hotel is about a 15 min walk from the centre of town which actually is great, as Sitges is a busy noisy place and the hotel is in a quieter area away from the noise and bars, but a pleasant walk into town and near the Port with lots of restaurants, near a supermarket, large pool and lawned sunbathing area, spa area, 3 free fitness classes a day .... Not sure why they need a shuttle bus for a shortish pleasant walk and when you need a taxi, they call one for you at reception, no problem. There are other good 4 star hotels nearer the centre, but look at the small size of the pool and the number of chairs, the size of the common areas / lounges, the car and people noise - unless you are a clubber of course. This is not a 5 star hotel, but a very good 4/4.5 star hotel with a great team - I really wouldn't go back if it wasn'tOf special note during our stay was Maria Angela, the fitness lady who persuaded lazy old me to do 2 classes a day whether pilates, toning, yoga....she was a lot of fun to talk to, sings to some of the tracks ( especially Miley Cyrus ) and kept telling me no pain, no gain - I now need a rest !, the two pool guys ( who let us have 12 towels a day for the 4 of us - ssshh! ), the bearded bartender in the drinks truck ( great Aperol maker ), Jordi in reception and the guy who put the seats and pads out every day early. Apologies if I get the spellings wrong or didn't name you - you know who you are. The breakfasts are particularly good, and the rooms spacious and clean - it was really well done - again, but better as they now have a drinks truck on the grass as well as the bar, and the umbrellas have been replaced, more sun loungers.Whilst I gush, there is always something to improve on and I have one suggestion for improvement and one comment for the hotel to consider.1. One of our daughters is now vegan which was a minor issue in the Saffron Bistro being a bit meaty / fishy. There is no reason with cooking staff why you couldn't boil up some dried pasta and knock up a quick tomato based sauce, offer a risotto, a vegan burger etc. Not difficult or a major issue, just a suggestion. It doesn't need to be elaborate.2. We thought that the drinks truck was great addition to the hotel selling beer, smoothies, cocktails, soft drinks, spirits during the hot days and into the evening. We thought all the drink pricing was all fine and reasonable, but the smoothies at 7 euros quite expensive for what was really juice out of a carton with crushed up ice. We drank a lot of those and had no issues with any other prices.Bar that, all really good in fact better than last time and I would definitely come back again.Andrew ( 12 towels )
If i would be rich , i will stay at Melia Sitges for the rest of my life and I will explain why: Is not a 5 stars resort , but it's the hotel with the most amazing team , I wish I could mention all of them but I don't have enough space to write. You go to the reception and you meet those incredible people like Jordi who makes sure that I enjoy every moment of my stay , then they have Pancho ( I hope I've got the name right) he is so funny and so thoughtful and genuinely polite , they also have the guest experience Ia who is so sweet and she cared about my son when he wasn't feeling well , then you cannot miss Saffron, the bar of the hotel . The people who are working there are so friendly and they are always happy to help . Thanks Ariel for looking after us and for the amazing service, thanks Dianicet for checking on me all the time to make sure that I am having a good time thanks for the amazing cocktails , Rafa you've made my stay very special Joaquin thanks for recommending me the lemon smoothie, thanks Francesc (sorry if the name is not right ) the whole team is amazing. A special thank you to Sergi from the restaurant, you've been so kind and thanks for all the food , for making us feel welcomed . I can't remember all the names but what I can say is that this is the best place to go if you want to relax and enjoy. Is the right place to go alone or with the family because the staff are so special that you will feel like home but with amazing 5 stars service.
Spent 2 days in Sitges & decided to stay at melia. They off er very little in terms of customer service. Good luck getting a taxi because not many in Sitges. Melia offers Nothing in the way of a shuttle. They need to provide transportation to & from train & bus station. And a drop off service to all the area beaches. You walk through all the neighborhood garbage dumpsters to & from the town & beaches.
We booked a Lemon in Sitges and almost abandoned our vacation. But ventured into Melia Sitges and knew straight away this was a professionally run hotel. A big thank you to Juan Carles at reception for running us through the options and even showing us around the hotel and we were left in no doubt that we were not booking a second lemon. We had a view over Sitges and beaches that was a joy to wake up to with a fantastic buffet breakfast daily. Pool and facilities are great, but note Gym in basement is privately owned so there is a supplement to use that. This is covered off by the free instructor lead Pillates, yoga, water aerobic and spin classes conducted daily. Its not central but 10 to 12 minute walk to the centre is handy enough and its circa 5 minutes to port and nearest beaches. The trade off for the small walking is that you can get out of the late night noise that effects more centrally located operators and work off that super breakfast after a good undisturbed nights sleep. Will return in the future for sure.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Round trip flight in economy class
- Hotel accommodation
- Round trip transfer between the airport and the hotel included with select packages
- Buffet breakfast daily
- 307 rooms
- Fitness centre
- Water sports nearby
- Mini-bar (fee)
- Internet (fee)
- In-room safe
- Bathroom with hair dryer
Resort Location Map
- Hotel Contacts
- Extra Info
Joan Salvat Papasseit 38 Port Aiguadolc, 08870 Sitges Spain
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
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