Aparthotel Plaza De Espana
- What's Included
- All Inclusive Features
I stayed at the hotel in June 2017, the hotel has undergone renovations that are not yet completely finished but there is no disturbance to hotel guests. The rooms were renovated and the room I was in was amazing. Large room, large shower, very spacious room. The receptionists are amazing in service and smile, very helpful. The hotel itself is within walking distance of the palace and the Grand Cathedral. 5 minutes walk from the metro and taxi station. Breakfast is reasonable. A hotel I highly recommend.
Prior to staying at the hotel Mercure, I had been reading a lot of negative reviews, mainly because the hotel is undergoing refurbishment.I need to say, people are fussing over nothing. We were allocated a new room on the first floor, a bright, fresh room with lots of space.The hotel reception staff are courteous, friendly and helpful, particularly Michela, who was nothing but helpful in getting our boarding passes sorted out. Michela, you are an asset to the hotel!!.The hotel is in a great location and whenever we needed help with anything they were brilliant. Madrid is a city that captivates and this hotel helped considerably in making our stay pleasurable. Thank you hotel Mercure!!
Yes, there was major renovation going on but it did not disturb us & our room was spacious, newly decorated, clean & comfortable. Tea & coffee in room was a bonus! Staff were welcoming and helpful & we enjoyed the breakfast. The hotel is handy for the Metro but most of the historic city was within walking distance.We look forward to visiting again when the work is finished.
During my stay the renovation of the hotel was still ongoing, but was disturbing at all. The room we stayed in was remodeled to a modern, but simple room. The room was clean, the breakfast was good and the staff helpful and friendly. I would recommend this hotel. Price-quality this hotel is a no brainer under 85 euros, including breakfast.
Hotel is being renewed and we were very surprised to find a "battlefield" in the reception when we arrived - this should have been mentioned during booking. Although reception staff mentioned it wouldn't be noisy in the room, we woke up in the next morning with a lot of noise. We were lucky we have booked just one night, as we were with our 2-year-old daughter.Room was completely new and very clean, but unfortunately bad service level erased that. Reception staff in general were very unfriendly and they did not even try to be nice. We have payed for late check out at 17 p.m., and when we went back from lunch, our room was locked - we went through reception and nobody even mentioned that, we had to ask room maid to open for us.As our flight was late at night we have asked to stay till 18 p.m. to avoid staying with a toddler too many hours in the airport, and reception staff just agreed after a very contempt face, saying he couldn't do more because hotel was full (althought we just saw very feel guests walking around). He could have been nice knowing the hotel was more like a war zone with all the construction works. Even if he hadn't accepted that, he could have been nice and said in a better way - after all, it's his job. After that, we were so mad that we have decided to leave at 17 p.m.I do not recommend the hotel, specially with family.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Round trip flight in Economy class
- 7 consecutive nights accommodation
- Round trip transfer between the airport and the hotel included with select packages
- 86 apartments
- 24-hour reception
- 2 restaurants and a bar
- Room service
- Laundry service
- Parking (fee)
- Air conditioning
- Separate kitchen
- Mini-bar (fee)
- Bathroom with hairdryer
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Aparthotel Plaza De EspanaMadrid,Spain
- Hotel Contacts
- Extra Info
Calle Tutor 1 Esquina Ventura Rodriguez, 28008 Madrid Spain
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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