- What's Included
Our first stay at the Emperador in Madrid was in 1995. It was obvious then that the hotel badly needed renovations, but had great potential because of its superb location.The Emperador has been tastefully restored and modernized. The lobby is ample and comfortable. The lobby bar has a lower level with large windows on Gran Via, and an upper level with easy chairs. The two winged leather chairs at the entrance need to be reupholstered, since they look like they date back to the days of Charles V. The bar staff is friendly, courteous and attentive. Bar food was pretty good. Their beer on tap (cerveza del grifo) was super cold and refreshing, with just the right amount of head. The staff at the registration desk is efficient and helpful, but not particularly warm, like in many hotels in Europe. (It's a job, let's face it: if it was fun, they wouldn't pay you for it.) There is an exercise room, a roof top bar and swimming pool open during appropriate weather, free Wi-Fi and meeting rooms on the lower level.My room, #611, was small but very clean and comfortable. The bathroom was small but functional. For a consideration, the housekeeper produced a thick robe and a pair of slippers. There was no space in the room for an arm chair, but then, I did not go to Madrid to sit in my room in an armchair. The noise level was low, except after 8 AM, when departing guests began to slam doors which literally made the walls shake. Room 611 at the Emperador is not for someone who wants to sleep in.Besides being clean and safe, the Emperador is superbly located in the center of Madrid's Gran Via. The Santo Domingo station of the Madrid Metro lies about thirty feet from the front entrance. On the Red Line, that means one stop to the Opera district, two stops to Plaza del Sol, and four stops to Banco de Espana, from where you walk to the Prado Museum and the Thyssen across the street. In the other direction, Metro takes you to the airport in about 45 minutes, although you have to change lines twice. Madrid's Hop-on-Hop-off bus stops just across Gran Via from the Emperador.If you want to walk, Emperador is two long blocks from Plaza de Espana and the monument to Cervantes, Don Quijote and Sancho. The other way, two blocks from Callao Plaza and El Corte Ingles, Spain's super department store, very reminiscent of Harrod's. Down the pedestrian way is Plaza del Sol and a couple of blocks to the right, you reach Plaza Mayor.On Gran Via, taxi cabs are plentiful at all hours, if that is your preference. An ATM is available straight across Gran Via from the hotel.I did not sign up for breakfast, for all I wanted was a tazon (large cup) of chocolate and some churros, available at many locations around the hotel and in the Opera neighborhood. The Emperador is within walking distance of the legendary restaurants of Madrid, like Botin, Lhardy's and Taberna del Alabardero.My hotel bill was about $145 per night, which is remarkable for a centrally located hotel in a major European capital.The Emperador is not the Palace, or the Ritz, or the Wellington, nor it tries to be. For my purposes, it was perfect. When I return to Madrid by myself, if I am still able to walk, I will try to book at the Emperador again.
We stayed for 4 nights in September so chose this hotel due to the rooftop pool. The pool was excellent with plenty of sunbeds available (as long as you're not too late) and the bar area serving (quite pricey) food. The views were amazing.The room was a little tired, but very clean and comfortable.We didn't have breakfast there but there are several restuarants close by on Gran Via that serve excellent and cheap breakfasts.
a luxury center located hotel, in the middle of shopping district & near touristic sites. the hotel includes all required facilities (Gym, Spa, & pool). Beautiful rooms with city view, and well service
the reason i choose Emperador is its location. however this time i was very dissappointed by my room. the room was not clean at all. the carpets were dirty which i understand since it is a hotel and people are stepping on their shoes. however they should put room slippers in rooms for these. the shower curtains and the runner sheet on the bed were dirty too. Emperador is not a cheap hotel so they should really provide at least "clean" rooms to their guests. But my main problem is the smell of the room. I think it was because of the toilet. There must be a problem, they should really check it. room no : 612 .. also the rooms' sound isolation is not good. I heard every step from other rooms in my own room so i could not get a proper sleep. i wont stay in Emperador again.
This is the hotel that has a correct name. This looks and feels like a hotel for Emperors. I was here a few days as part of a major internal company event and I enjoyed the stay here to the fullest.I do not see it possible to be in a better location than this, in the heart of vibrant Madrid, the rooms are good, service is good, except for some of the waiters in the breakfast area fully ignoring any contact request.Also, please do something with the coffee for the larger group gatherings, more like black colored water that was.But all in all, really good, I will be happy to return here :-)
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- Breakfast Room
- Rooftop swimming pool (available during summer months)
- Fitness Centre
- Meeting facilities
- Business Centre
- Internet station
- 2 twin beds or 1 double bed
- Air conditioning
- Cable and satellite television
- In-room safe
- Internet access
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
- Hotel Contacts
- Extra Info
Calle Gran Via 53, 28013 Madrid Spain
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
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Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
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