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Note: Our office and phone lines will be closed for the Victoria Day holiday on Monday, May 22. Online booking for vacation packages is available anytime.

Emperador Hotel

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Emperador Hotel is located in the centre of Madrid, on the famous Gran Via and is walking distance to many sights like Plaza Mayor, Plaza de Espaa and Puerta del Sol.
Location: City centre
Subway: Santa Domingo

tripadvisor Traveler Reviews
  • Ellessr : London, United Kingdom
Central location

The hotel could not be better placed for walking to the main sights in the city centre, and Santo Domingo metro station is just across the road. Our room looked on to the side road, so it was rather noisy at night, but that was not a problem, we were expecting that - if you don't want noise, don't stay in the city centre.The hotel itself is old-school, red and gold decor, and older style furniture, which gives the hotel a certain charm. However, I would also say that the hotel is in need of some TLC to bring it back to what it once must have been.Our room was a club room, and I was expecting it to be a bit better appointed. The bathroom floor tiles were chipped and the door was also chipped. Some of the furniture was a bit the worse for wear. There were toiletries but no tissues. The tea/coffee making machine was not very effective and the fridge did not get very cold - after we'd turned it on, that is, as it had been left unplugged. Small details but not what you'd expect.Staff were very friendly and personable. The club room was not tended regularly, so dirty glasses and crockery were left lying around and the refreshments were not often replenished, leaving little choice. The club room needs a serious makeover - the furniture here is very tired.We enjoyed our stay because we enjoyed Madrid, and still liked the hotel despite what I've mentioned above. It needs a bit of investment to bring it back to par.

  • Julie b : Stockport, United Kingdom

The romantic room was small. But clean terrace gardens was lovely. Didn't have breakfast €19 each each day quite expensive found a little local place round the corner called greeco is rearly nice €13 for the both of us. The staff a bit stand offish

  • rttraveltheworld : Edmonton, Canada
Perfect location and nice stay

(+) location was in the middle of the city on Gran Via. Lots of shopping nearby, the Palace, other tourist sites, metro, and restaurants. This was a huge win for the hotel. (+) liked the old charm of the hotel. It was somewhat dated but it felt fancy. (+) very large bathroom with a bidet, large shower and plenty of counter space. (+) lots of electrical outlets for charging electronics and using hair tools(+) we were given a voucher for a free bottle of cava in the lounge. It was delicious! (+) got a room that faced the back or another building. A little sad at first but that also meant it was really quiet at night. We had our window open one night and it was fine. (-) bed was a bit stiff and uncomfortable. --> rooms are a bit small. That's not a big deal in Europe though. Plenty of room for two people and two large suitcases. --> missed going up to the pool, therefore do not have a comment on it. --> fridge and safe in the room

  • Artclarke55 : London, United Kingdom
Excellent location

The hotel roof area has been recently enhanced, with a roof top pool, bar, restaurant, and separate relaxing areas. The staff are friendly and helpful, and the food and drink are good with reasonable prices. It is excellently located for central Madrid, much of which can be reached on foot, plus the Metro stations are very handily placed for this hotel. It is an older style hotel which does mean smaller rooms however our room was well set out with sufficient space, wardrobes, tv, mini bar, tea and coffee making provided, and a safe. The bathroom was a good size with a full bath, shower, etc.

  • Kevin V :
Charming old world style in a great location!!

Selected this hotel from Trip Advisor ratings for a two night stay after our Camino walk. The location on Grand Via is excellent and adjacent to lots of restaurants and shopping. Everyone we encountered during check in was very efficient, ourselves and luggage were in the room 5 minutes after entering the front door. Rooms are decorated elegantly. They definitely show a little wear around the edges but are super clean. Actually a nice sized room by European standards... Bathroom was a great size, with tub. Queen sized bed was very comfy. Our nightly rate included the breakfast buffet which was above average in comparison to other Spain breakfasts. Along with the traditional cold spread, there were some hot dishes. Highly recommend this hotel.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Breakfast Room
  • Rooftop swimming pool (available during summer months)
  • Fitness Centre
  • Sauna
  • Meeting facilities
  • Business Centre
  • Internet station
  • Parking
Standard Room includes:
  • 2 twin beds or 1 double bed
  • Telephone
  • Air conditioning
  • Cable and satellite television
  • Hairdryer
  • Mini-bar
  • In-room safe
  • Internet access
Bonus - Breakfast included daily.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

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Emperador Hotel Madrid
Calle Gran Via 53, 28013 Madrid Spain

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.