- What's Included
The city of Madrid is the geographic center of the peninsula, but there are several hearts of royal town. Gran via can be one of these hearts that goes through day and night and staying at Emperador one can feel the heartbeat of Madrid. Hotel is best choice for exploring the historic part of the town. Hi professional standards are included, but the swimming pool on the roof makes you feeling like spending your holidays at the seaside.
It is located in a really good location in Madrid, The roof top swimming pool was really nice and with a very nice view, The room size was relatively good minding the European sizes. A terrible view from the window. The Breakfast was satisfactory and the staff was nice. An interesting thing was the clearly visible armed security guard present at all moments in the hotel lobby.
Disappointing. Usual miiband sleep score is 90, was much worse here even after miles of walking and sightseeing round Madrid. Pillows were terrible. Room was noisy with doors slamming and people complaining in the corridors to each other about crap wifi (if I wasn't so knackered might've joined in).
If you like a good nights sleep... don't stay here! They need some WD40 on their 4th floor door hinges, and the sound-proofing between rooms and even other floors is non-existent (we find the sounds of people having sex at 3o'clock in the morning pretty disgusting, but laughed when the door clashed soon afterwards). Everyone seemed to take great pleasure in slamming room doors 7am onwards. Our 'standard' room was clean but dated, and very dingy and dull with virtually no natural light. The roof top pool and reception areas were good, but other than a convenient city centre location not much to recommend unless you like miserable front-desk staff especially considering our ~¬£200/night room-only rate.
Lovely hotel with wonderful rooftop pool area. Staff were incredibly friendly and helpful.Club Room disappointing and the rooms a little 'tired', although the hotel kindly gave us an upgrade to a junior suite for our birthdays. We have every intention of returning in the not too distant future. The hotel is central and almost everywhere within easy walking distance.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Breakfast Room
- Rooftop swimming pool (available during summer months)
- Fitness Centre
- Meeting facilities
- Business Centre
- Internet station
- 2 twin beds or 1 double bed
- Air conditioning
- Cable and satellite television
- In-room safe
- Internet access
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
- Hotel Contacts
- Extra Info
Calle Gran Via 53, 28013 Madrid Spain
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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