Gran Via 65 Aparthotel
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The hotel location is excellent. There are stairs to negotiate both to get to the lobby and to get to rooms, so a challenge with luggage and anyone with a disability. Staff is helpful. Room decor is dated but we got an entire apartment with a large bath, a small functional kitchen with pots and pans and dishes, and a large living room. The bedroom was in the back and quiet.
good service at this hotel, but make sure that the air conditioner is working properly before you unpack. Beds were comfortable, cleanliness, maid service and hotel lobby staff were fantastic. They helped with making day-tour arrangements and getting a taxi, helped with directions, you name it, There was always an English speaking staff person around to answer our questions and they could not have been nicer, helpful or more polite to make our stay enjoyableThe hotel is a bit older so the air conditioning units are not all the same. We had an interior room with a dying air conditioner and very noisy guests next to us. Bad luck on our part. We were able to finally move to a different room with another air conditioner that did not work, but needing resetting. The hotel might have some union rules or reasons why their staff could not have just reset the air unit, because it was a simple fix but again we had another night of heat and discomfort, although they gave us a stand up fan which reduced the heat. So, I would say, that their maintenance heating/air conditioning group is not up to par, but everyone else in the hotel is hard working. The internet worked well, the elevators were GREAT, everything was clean--it was just the air conditioning that we had the bad luck of getting 2 non-functioning rooms. Gran Via is a really busy 5th avenue level kind of street so what they provide for the $ is very fair. In spite of these air conditioning problems, I would recomend this hotel but just make sure it all works properly. This hotel was a little oasis in the midst of VERY busy Gran Via. We would leave the din of the Via and feel like we could decompress at this place because the staff was so nice and helpful. Until our air conditioner died it was actually nice and cool in the room. Well located to the metro stops, also.
I stayed in this hotel three times during September and October, it's located in very famous and important, active street where everything is around us.The room is good and the bed is comfortable, and the stuff are very friendly.
The staff was really nice, we've stayed there 2 times in September and both times we got an apartment instead of a regular room at no extra cost. The rooms are OK, clean, at least if you are not looking at the details. The location is great, right in the center, next to the metro. Breakfast average - no veggies unfortunately.
Really enjoyed the stay here. Beds were comfortable, staff was fluent in English and was knowledgeable with area info getting to train station etc. Appreciate all they did, and the kitchenette is a huge plus where you can make and have quick snacks thanks to the mini fridge for storage.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Round trip flight
- Round trip transfer between the airport and the hotel included with select packages
- Full kitchenette
- 84 studios
- Living area with TV
- In-room safe
- Full kitchenette
Resort Location Map
Gran Via 65 AparthotelMadrid,Spain
- Hotel Contacts
- Extra Info
Calle Gran Via 65, 28013 Madrid Spain
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
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