Hesperia Madrid Hotel
- What's Included
We picked this hotel primarily because of its proximity to the airport (about 18 min), but it is really so much more. It is a very classic, beautiful hotel with excellent restaurants, one of which is two star michelin rated. The breakfast was extensive and delicious. The service was wonderful, they upgraded us when our room was not ready on time, and they shipped an Ipad that was left behind. The hotel is also located very close to very good shopping..not sure if that's a plus.
This was our first visit to Madrid and after reading the many exceptionally good reviews on this hotel, we booked it for 3 nights Fri-Mon.We had arranged for a driver to pick us up at the airport who also told it was a very good hotel with a good reputation and with a highly recommended Michelin starred restaurant.We didn't eat the the Michelin starred restaurant but did eat at the La Manzana restaurant on the Friday night we arrived. The food, service and wine were fantastic and I can only think it has michelin aspirations as it really was so good.Reception were great, checking all of our details and making sure we had everything covered during our stay.The hotel is filled with fresh flowers everywhere - from reception to dinner table, to occasional tables and even in the bathroom!The room we had was quite small but not so small that there wasn't room for an armchair, dressing table/chair, chaise at the foot of the bed and bed-side tables.Ample wardrobe space, with plenty of hangers and a full sized ironing board.There was a safe and mini bar and a nespresson type coffee machine in the room as well as a sound bar speaker (also fed into the bathroom).The bathroom was spacious, plenty of towels, bathrobes and slippers and toiletries in abundance which were replenished every day.Turn down service with complimentary chocolate and next day weather forecast was a nice touch too.A really nice touch was that they had noted my hubbys birthday and even presented him with a white chocolate apple (which was coloured and look just like an apple) along with a card to say happy birthday.The hotel was very quiet, probably due to time of year and although it's not in the heart of the city, you can be there quickly by either walking (as we did), getting on the metro (less than 50 yards from the hotel) or going over the road an hopping on one of the hop on/hop off tourist buses (on the opposite side of the road and a hundred or so yards up to the left as you come from the front of Hesperia.All in all a great trip made all the better by a lovely hotel and staff - highly recommended!!
Everybody went out of their way, super friendly staff, very helpful staff, 5 star service all the way I’ll be staying here on my next trip to Madrid for sure, great buffet breakfast too, great location, beautiful neighborhood.
We had a one-week conference at Hesperia. The staff is very professional, attendive and service minded. All was very well planned. Very flexibel when we requested heahtly break foods. Great buffet lunch, varied menu every day. Breakfast area was very bright and calm. Super professional staff. Location is perfect with many great restaurants nearby. Try Ten con Ten or Bar Tomate. the Hotel restaurant Santceloni is an extrordinary experience. Well worthy of it's Michelin stars.Rooms a bit dark, several facing alley or fire escape. The brighter rooms towards Castellana a bit noisy. A bit thin walls and doors so noises travelling between rooms and you can hear people walking by in hallway.
I can't fault this hotel, from the friendly greeting upon arrival, the mouth watering food, the cleanliness, the service - from start to finish our stay was a delight. Guest relations went above and beyond to help us and made an extra fuss of our seven year daughter who has rated this our favourite hotel we have ever stayed in.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- 170 rooms
- Santceloni Restaurant (Michelin rated restaurant featuring Regional and Mediterranean cuisine)
- La Manzana (Mediterranean cuisine)
- Sushi bar
- Meeting facilities
- Business centre
- Room service
- Wireless internet available throughout the hotel
- Fitness and spa facilities nearby - special packages available for guests
- 2 twin beds or 1 double bed
- 1 full bathroom
- Air conditioning
- Cable and satellite television
- In-room safe
Resort Location Map
Hesperia Madrid HotelMadrid,Spain
- Hotel Contacts
- Extra Info
Paseo de la Castellana, 57 Chamberi, Centro, 28046 Madrid Spain
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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