Hesperia Madrid Hotel
- What's Included
5 stars ? YES, indeed ! May be, some guests would prefer som more "glamour" and infrastructure (pool etc) etc. But, we had a perfect and very agradable stay, because it´s the service what makes the difference: polite and friendly, efficient and quick, ...: muchas gracias!
Very clean, security is top, and staff is really friendly. Will recommend to anyone. Breakfast is really good. Will go back with family or friends. The location is great with only ten minutes drive to downtown. You even can walk to the stadium.
Traveled here on business for two nights, the hotel itself is quite nice if a little unremarkable, standard business hotel I guess. The rooms were a little bit dated I felt. The guest wifi didn't work with my name so had to use the public one which was ok so no big deal. There was no complimentary bottled water in the room, I still can't understand when hotels do not do this - it just feels like a cheap tactic to make you use the overpriced water from the minibar. Lastly it was the smallest bed I have ever seen in a hotel room, two single beds! When I called reception to query this they just said that was the standard so pretty much tough luck!All in place was fine for a couple of nights but any longer would not be ideal.
I stayed for 3 nights over Easter weekend. From the moment we arrived to check in (early) the staff were amazingly polite and helpful. The bedroom and bathroom were nice, well-sized for a twin room. The buffet breakfast was very good; a huge range of food that tasted lovely. Again the staff at breakfast were friendly. There's a little gym on the roof terrace. It has a few pieces of cardio equipment, barbells and some weight machines. We had no problems at all during our stay.In terms of location, it's a very quick ride on the metro/bus/taxi to the centre of town. There's a metro stop just outside. It's a 30-minute walk to Prado museum. It's well-located for 2 recommended restaurants; Lateral (a local chain but serving excellent tapas) and La Gabinoteca, which is slightly more upmarket and trendy.I would definitely stay at Hesperia again.
We were impressed by the amenities provided in the beautifully decorated rooms--not only did we find excellent hair care, dental, shaving, and other supplies but also a scale and sitting stool under the ample counter and sink. The hairdryer was easy to adjust and handle--one of the best I have ever used. Everything was top quality--decor, shower, cabinets, towels, and most important, the bed. We enjoyed the variety of fruit, pastries and meats in the breakfast room. The staff throughout the hotel were pleasant and knowledgeable. This is one of the nicest hotels we have stayed at in thirty years of traveling.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 170 rooms
- Santceloni Restaurant (Michelin rated restaurant featuring Regional and Mediterranean cuisine)
- La Manzana (Mediterranean cuisine)
- Sushi bar
- Meeting facilities
- Business centre
- Room service
- Wireless internet available throughout the hotel
- Fitness and spa facilities nearby - special packages available for guests
- 2 twin beds or 1 double bed
- 1 full bathroom
- Air conditioning
- Cable and satellite television
- In-room safe
Resort Location Map
Hesperia Madrid HotelMadrid,Spain
- Hotel Contacts
- Extra Info
Paseo de la Castellana, 57 Chamberi, Centro, 28046 Madrid Spain
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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