- What's Included
- All Inclusive Features
A very comfortable hotel with nice staff and a lovely bar area. Weather was very hot so we were so pleased to have amazing air conditioning in the room. Most hotels the aircon can be a bit dodgy but here it was first class. Breakfast was very good although the toasters could have been better. Not very good at all. We would have like a mini bar (which i think they advertise) but we were told there were no rooms with fridges. No tea/coffee making facilities so take your own travel kettle
Friendly staff, nice rooms, nice bar to eat/drink... The only thing I did not like at this hotel was their breakfast that tasted industrial. Wish they served some local produce. Hop on/off bus close by, so it's a great way to go around sightseeing and shopping.
Convenient location and close to a stop for the Madrid City Hop on Hop off Bus. Room was cleaned daily, breakfast relatively unexciting. Mediocre coffee. Reception staff very helpful with the exception of one robotic young lady who shouted responses. V. difficult to access internet in English. Having water cooler on all floors a real bonus especially in 30degree temp.
We spent 3 nights at the hotel.The hotel is clean, breakfast reasonable WI FI functioned well.The main problem of staying at the hotel is the rude,unpolite treatmenet of the staff. Part of them are sending a hidden massage you are "working for them".First time encounter a 4 star hotel which charge for using a computer at the lobby.
We had a wonderful visit at the hotel. The staff were pleasant and helpful. The room was nice and was cleaned every day. We spend a lot time at the pool-area which was the best part of the hotel. Since it was October the water were a bit cold. The breakfast was good but the food you could order att the cafe were quite expensive and not very good tasting. So its a better idea to get out and eat at restaurants. If we ever visit Madrid again we absolutely want to stay here again!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Round trip flight in Economy class
- 7 consecutive nights
- Round trip transfer between the airport and the hotel included with select packages
- Buffet breakfast daily
- 89 rooms
- Parking (fee)
- Wireless internet
- In-room safe (fee)
Resort Location Map
- Hotel Contacts
- Extra Info
Toledo Street 111-113, 28005 Madrid Spain
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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