- What's Included
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Average service and room quality in a great and central location. Very clean room but cold (during our winter visit). We didn't really enjoy our sleeping because the a/c that was working all night to warm the room was just making noise, not warming. Breakfast quality was also average in you have in mind all the nice and fresh food and materials someone can find around Spain! Best part was the great location next to metro station and walking distance to the historical center!
Having had issues with the booking for our original hotel, me and a friend were searching for alternative, relatively cheap but well located accommodation in Madrid - and this more than fitted the bill. I stayed with a friend in October 2016, it being our first time in Madrid. We arrived one evening to a warm welcome from the reception staff. After checking in, we went to the room which was a good size, very modern and clean. I had requested a room with a view and were pleased to have a room with a great outlook of the city of Madrid below us!The bed was comfy and we both slept really well each night after a day's sight seeing! The room was cleaned regularly during our stay and we were supplied with fresh towels. The room was also very quiet - we didn't hear any noise at all. In terms of location, the hotel is situationed very centrally, and is a very short walk up from the nearest Metro station. It is also close to a number of restaurants and tapas bars so you won't go hungry! There are refreshments available in the bar, along with breakfast (additional cost) - we didn't sample any but they seemed reasonable enough.I wouldn't hesitate to go back to this hotel if in Madrid again (which is very likely!) as the location is perfect for exploring the city, either by foot or by the Metro and top quality at a very reasonable price.
So, there is a food menu in the room and I didn't have dinner outside because I was tired and came back straight to the hotel, only to find out when I call at 22h30 that there is no room service and that I should go down to the restaurant. Seeing as I am already in pajamas and in bed, I've asked if it was possible to order by phone and I go myself and get it once it is ready, so just that I don't have to wait in pajamas downstairs (again, I am exhausted). The receptionist rudely transfers me to the kitchen, who said yes at first when I ordered a pizza, and then when I order a soup for my mother, they rudely say they are busy and SLAM the phone on my face. Results? I am going to sleep extremely annoyed and starving! Thanks a lot for this, Ganivet! Great way to lose extra revenue from lack of room service, and clients, as I am not indicating this hotel to anyone! (rude staff being the cherry on top of the cake)
I cannot fault this hotel. At 65 euros inc breakfast. It is 10 min walk from the centre 2 mins from metro and has a market around the corner. Breakfast is 7/10 room 8.5/10 and Wi-Fi is good. Overall For the price 9/10
Hotel is very quiet. It is located close to the metro and a bus stop. The hotel room was clean and very cozy. The hotel had breakfast and there was a variety to choose from. They also had a lot of seating available to sit and eat breakfast. The staff was very friendly and helpful when we asked questions.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Round trip flight in Economy class
- 7 consecutive nights
- Round trip transfer between the airport and the hotel included with select packages
- Buffet breakfast daily
- 89 rooms
- Parking (fee)
- Wireless internet
- In-room safe (fee)
Resort Location Map
- Hotel Contacts
- Extra Info
Toledo Street 111-113, 28005 Madrid Spain
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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