- What's Included
- All Inclusive Features
This may only be rated 3 stars but this hotel has better service than many 5 star hotels I have stayed in. The staff are friendly, offer exceptional customer service and are very helpful. The rooms are basic but very clean and have everything you need. We had a terrace room which was nice.The breakfast is very good, not a huge selection but everything is fresh and there is plenty to chose from. The cafe is excellent and it is reasonably priced. The pool area is a real bonus but sun beds are limited so get there at 11am if you want one and it gets very busy late afternoon. Excellent location, a short walk to bars and restaurants and attractions. All in all I am very impressed by this hotel and wouldn't hesitate to recommend it.
Value for money . best place. close to the center . good breakfast .friendly staff . clean rooms . very small pool at the fifth floor . cold water in each floor . great service in front desk . i will return again .
Hotel was nice, breakfast was good. Location was excellent. Cleaning staff were great as we're the reception staffeta. The only down side was as this is quite a big hotel many people wanted to use the rooftop pool area towards the end of the day...and we only managed 2 days out of 7. But we had a room with a balcony so not all bad...would definitely go back though
This hotel was situated in the centre of Madrid and was close to most main attractions. The hop on/ hop off bus stop was only down the street and the neighbour hood was a nice place to walk around. The staff in this hotel were very polite and helpful and went out of their way to do as much as possible for you. We were able to get an iron from reception at no charge for the duration of our stay as there wasn't one in the room. The room was a good size and towels were changed daily, the bed was comfortable and there was a code safe to use in the room. The only thing that would of made the room a little better would of been a mini fridge as the weather was high 30's during our stay and would of been nice to keep cold water in the room.Breakfast was nice with a good selection of food. The rooftop pool area was really nice, it was nice to come back from a day of exploring to relax in the sun and use the pool, although some days it got a bit crowded and there wasn't always a lounger or chair straight away.I would definitely return to this hotel if I visited Madrid again.
The hotel is well situated in the city, easy to catch the On/Off bus. Breakfast is included in the price. The room was clean and the bed was comfortable. Staff were very pleasant and helpful. Most hotels in Europe cater for one suitcase therefore I recommend a small suitcase each.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Round trip flight in Economy class
- 7 consecutive nights
- Round trip transfer between the airport and the hotel included with select packages
- Buffet breakfast daily
- 89 rooms
- Parking (fee)
- Wireless internet
- In-room safe (fee)
Resort Location Map
- Hotel Contacts
- Extra Info
Toledo Street 111-113, 28005 Madrid Spain
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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