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we've stayed for 3 nights in this hotel this spring. you can feel STRANGE smell as you enter in the hotel lobby. they said that we can check in earlier , but we had to wait for 4 hours for our room. there was not free bottle of water in the room, no coffee or tea , just minibar. very poor breakfast , we used to have breakfast outside , because of that. unfriendly staff. it is really difficult to for hotel employees to understand English. rooms are not wide enough for such a lot furniture. also you better take rooms with balcony, to have normal view, because rooms without balconies have view on the staircase.i had a view on street and good for me :) the only benefit of this hotel is location. 2 minute walking distance from Gran Via.
We stayed for 7 nights in April. The hotel is in a central location with good access to Metro and bus routes. It is only around 10-15 mins from the Royal Palace, Opera and La Latina areas - all walkable distances. The rooms are a decent size - we were in 212 -at the back of the hotel, looking out to apartments/hotel next door, it was a clean, quiet room. I have read negative comments about the breakfast - yes it is basic - 3 assorted ham, cheese, pastries, cereal, yoghurts and fruit - but that is what a continental style breakfast is. We thought it was no worse than other hotels we have stayed in but admit it could be improved. However, it sets you up for a good start to the day. The conseirge at the main reception desk are a credit to the hotel, welcoming, informative and patient (when you try to speak - very poor Spanish!) we always felt they took an interest in what our plans were for the day. I know this is a British thing but the addition of tea/coffee facilities in the rooms would be a great idea as there don't appear to be any areas in the hotel where you can access drinks outside of breakfast hours. If we returned to Madrid we would definitely stay here again.
Very nice, modern hotel in the centre of Madrid that is a gem in this bustling city. Walking distance to most major sights. Rooms are good size and quiet. Breakfast is available and is value for money for the variety offered. The hotel staff were very helpful.
The hotel is situated a few minutes walk from the Santo Domingo metro station. Very clean hotel and the staff are very friendly. Our room was a family room which was very spacious and was street facing but I didn't notice as there was hardly any noise. We did not have breakfast at the hotel as I had read previous reviews of this not being of a very good standard (obviously I cannot confirm this or deny). We went to the Market Cafe next door which serves a great variety of foods and is open 24 hours.
We stayed at the Hotel Sterling for two nights in February. The rooms (one double, one twin) were both modern and clean, with good sized bathrooms. The beds were comfortable; the linen and towels were clean and fresh. Both rooms had balconies with outdoor furniture, which was a nice touch. No facilities to make tea or coffee, but that's not unusual. The central location was excellent for sightseeing. The hotel didn't have a bar but being so close to so many other local bars, it didn't matter. If you're looking for luxury, this isn't for you. But if you're after somewhere well situated, good value, clean and comfortable to come back to after a day's tapas-eating, sangria-drinking and sight-seeing, then this is a great option!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Round trip flight
- Round trip transfer between the airport and the hotel included with select packages
- Daily breakfast
- Hotel taxes and service charges
- BONUS: Tapas Tasting (3 vouchers valid for tapas and a drink in traditional restaurants and a map of the city to find the location of the restaurants)
- 68 Rooms
- Wheelchair accessible rooms
- Free WiFi
- Parking nearby
- In-room safe
Resort Location Map
- Hotel Contacts
- Extra Info
Calle San Bernardo 29-31, 28015 Madrid Spain
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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