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Intercontinental Madrid

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Intercontinental Madrid is located in the heart of Madrid, in front of Serrano shopping street and close to the financial and museum districts.
Location: City centre
Subway: Gregorio Maranon

tripadvisor Traveler Reviews
  • Genius12 : England
A good business hotel, albeit slightly dated

InterContinental is my favourite business hotel chain, and their Madrid property is overall no exception to the consistent and comfortable experience I have come to expect from them, despite a few little grumbles on this stay. We had booked a Club Room, and were upgraded in advance of arrival to a fourth floor Premium Suite. At the front desk, the welcoming agent asked whether we wanted to check-in in the Club InterContinental lounge, but I always find that a bit of a faff and prefer to get to the room straight away.Our suite featured a spacious living room and separate bedroom, and a balcony overlooking the slightly austere interior courtyard. Most of the rooms (and almost all of those with balconies) at this property overlook the courtyard, with the alternative option being smaller windowed rooms overlooking the tree-lined Paseo de la Castellana at the front. The living room featured a sofa and two armchairs, desk with desk chair, sideboard with TV and minibar (which bizarrely was locked), and console with Nespresso machine and tea making facilities. The Ambassador welcome gift of a fan was placed on the coffee table, alongside the welcome fruit plate, with complimentary bottles of water placed on the desk (and replenished daily, except on one occasion when it was forgotten and had to be requested with room service). The room, as indeed the wider hotel, could do with some updating internally, but everything was clean and in good condition. One slight niggle was that drinking glasses weren’t replaced every day. Just off the living room was a hall to the interconnecting room, which housed a console table and was a useful place to store the ironing board during the stay without having to put it up and down. The bedroom featured a comfortable king size bed that could be split into two single beds if required, a chest of drawers with TV, integrated wardrobes (including safe and luggage rack), and an armchair squeezed into a tight corner by the balcony door. Off the bedroom, the spacious bathroom housed a bath with separate walk-in shower, dual sinks and separate WC room. The bathrobes and slippers were hanging here too, with upgraded L’Occitane amenities. The Club InterContinental lounge, on the first floor and overlooking the Paseo de la Castellana and hotel entrance, is nicely appointed with a large lounge area and smaller dining area off to the right, albeit all in one large space overall. Whilst the lounge doesn’t feature a particularly standout food or drink offering (there is no champagne, for instance), what is offered was perfectly ample although service at breakfast was a little patchy, with a stereotypically Spanish waiter taking a relaxed attitude to clearing tables, forgetting drinks refills and not being very welcoming when ordering from the menu as opposed to going to the buffet. A nice alternative to the Club lounge was to take breakfast in the main restaurant area (complimentary for Club guests), which featured a slightly wider selection but similarly erratic service.The Club lounge isn’t the best out there, the waiting and housekeeping staff could do with some refinement, and the interior courtyard needs a re-think, but on the whole the IC Madrid is a good base from which to explore Spain’s capital, with a good location, friendly front desk and concierge staff and comfortable rooms and amenities.

  • Mario G :
Good spaces, and an unforgettable brunch!

Stayed in 2014.This review come with a bit of delay, but my memory of the IC Madrid is always beautiful. They was so kind with me and my friends,and the brunch on that Sunday was the best I've ever experienced.

  • Jennifer H : Mercer Island, Washington
A luxury hotel!

We have had the pleasure of spending three nights in this gorgeous luxurious hotel and I have only amazing things to say! We have two family rooms, which offers plenty of space for our family of 6 to relax and feel at home. From our arrival, every member of the hotel staff has offered us exceptional service. The staff at the restaurant and bar go above and beyond to make sure we are happy, we have everything we could possibly need and more. With four children, they have been so welcoming and kind, which does not happen everywhere. The food is outstanding, we've eaten the breakfast (incredible), dinner in the dining room (fantastic) and had snacks at the bar. Service and quality all to the highest standard. Spa - small but lovely and I highly recommend it! The hotel is about a mile from the heart of the tourist area, which is walkable and pretty, or grab a quick taxi and you are in Plaza Mayor in minutes for only 6euro.

  • rubyred582 : Philadelphia
Great Service and Value

I've stayed at this hotel twice and have been very pleased with my experience on both occasions. The rooms are very nice and I found the staff to be quite friendly and accommodating. It's situated on a lovely street with a nice path for jogging. I will plan to stay here again for my trip to Madrid in March.

  • Sachin G :
Great luxury hotel at reasonable price!

Thoroughly enjoyed my stay at InterContinental Madrid. It is real nice luxurious place to stay while in Madrid. Few things that I appreciated (1) Nice comfortable room with all luxurious amenities (2) As a technie, appreciated the super fast Free Wi-Fi. Truly fast! (3) As a IHG Rewards member got access to Lounge. That was just amazing. Good snacks and drinks throughout the day. If you don't have IHG rewards, join before you book (it is free). The daily morning breakfast buffet was great too.The one thing to consider is that the hotel is few miles away from key attractions like Museo del Prado, Puerta del Sol (i.e. not easily walk-able). If these are the places you are going frequent during your stay in Madrid, then something to consider. However, for us, we were using the Hop-on-Hop-off bus (which had a stop very nearby), so it was a non-issue.I would highly, highly recommend this place for luxury stay at very reasonable price. The staff is super friendly. If I were to visit Madrid again, I will stay here again.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • 307 rooms
  • 2 restaurants
  • 1 bar
  • Fitness Centre
  • Beauty salon
  • Gift shop
  • Meeting facilities
  • Business centre
  • Parking
  • Room service
  • Laundry services
  • Florist
  • Currency exchange desk
  • Wireless connection and internet access
Deluxe Room includes:
  • 1 king or 1 queen bed
  • 1 full bathroom
  • Telephone
  • Air conditioning
  • Cable and satellite television
  • Hairdryer
  • Mini-bar
  • Coffee maker
Kid's Deal- Children 0-3 yrs stay free and children 4-11 yrs pay a specail rate when sharing with 2 full paying adults and using existing bedding. Special is available year-round and breakfast is included. Maximum room occupancy restrictions apply. 
Bonus - Breakfast included daily.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

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  • Intercontinental Madrid

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InterContinental Madrid
Paseo de la Castellana, 49, 28046 Madrid Spain

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.