Petit Palace Puerta Del Sol
- What's Included
It's a clean nice very centrally located hotel. Rooms are cleaned everyday. Good housekeeping. No great view from my window #602 but i m not disappointed. If ur looking at clean neat cozy hotel in central location go fr this.
I forgot 2 pieces of very expensive clothing in my hotel room. 10 days and 30 phone calls later, I have not been able to get information as to whether the clothes were found in my room and whether it would be possible to have the items shipped at my expenses. Most of the time when calling reception, noone picks up the phone.
Great for the heart of Puerta Del Sol. Shops and food were super close and awesome. The room was odd. No privacy in the bathroom. It was a glass wall and door. Some frosting on the glass. No way to keep small children from constantly going in and out. I cant imagine if my children were older or we were with friends splitting the room. It would be very uncomfortable. Other than the odd bathroom fishbowlit was a clean comfortable stay.
This hotel is in an excellent location, only a few footsteps from Plaza Del Sol and of course shops, restaurants, bars, public transport etc. The staff were kind, courteous and helpful at all times and nothing was too much bother. An excellent breakfast was included in our stay and the breakfast staff were lovely, acknowledging us by name each morning. Our room was not huge, but by European standards it was more than adequate and it was quiet. The bathroom was clean, modern and the shower was fabulous!!! We loved our stay here and would highly recommend it, without hesitation ...... however we had a disappointing experience after we left, which slightly soured our excitement of a wonderful stay. Our own fault we will admit, but we left essential medication in the refrigerator when we checked out. We contacted the hotel by phone and email only a few hours later and the medication could not be found. We assume it was thrown out when the room was cleaned, which is a shame as you would think all lost property would be kept for a period of time. As you can imagine it created quite a problem for us having to attend an (english speaking) Spanish doctor in the very small town we were now staying in. None were to be found but we were given wonderful help by the hotel receptionist who phoned 3 different doctors and translated for us, and then gave a directions to the doctor and a pharmacy. Phew, crisis averted...luckily (but not without some stress and a lot of wasted time!) The moral of the story "Don't leave anything behind when you check out."
Clean room and great location for seeing top attractions plus access to transportation. Room space was very satisfactory for a group of 4. Restaurants around the area for good food and the staff were quite helpful. Highly recommended!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 1 restaurant
- 1 bar
- Meeting facilities
- Business centre
- Laundry services
- Pets allowed
- 1 double bed or 1 or 2 twin beds
- Air conditioning
- Cable and satellite television
- Clock radio
- In-room safe
- Internet access
- Exercise bicycle
- Iron and ironing board
- Maximum occupancy of 3
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Petit Palace Puerta Del SolMadrid,Spain
- Hotel Contacts
- Extra Info
Calle Arenal 4, 28013 Madrid Spain
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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