Petit Palace Puerta Del Sol
- What's Included
We spent one night in Madrid on our return from US to South Africa and we could not have picked a better location. The hotel was nice,, clean and conveniently located. Staff was very helpful. As we arrived from the airport early much before the check in time they were accommodating and gave us our room. The hotel is right next to the metro and just a few blocks from many major attractions such as Plaza Mayor and Retiro Park. easy walking distance. A quick 15 minute ride on the metro took us to the bull fighting ring. The museum was interesting and the walk around the arena was definitely something to see.The hotel has a deal for 5 Euro a day for a mobile wifi dongle. It works great for using google maps on your phone and well worth the 5 Euro.Madrid is an amazing and lively city and we will definitely go back and stay at the Petit Palace.
Great location, friendly staff, nice room. Not much to complain about - but there was NOWHERE in the bathroom to hang bath towels, so some hooks/towel racks should be added. Also, we had purchased yogurt to eat for breakfast and we're keeping it in our mini fridge. However, that evening we came back to the fridge door left open. I thought oops - my mistake - must have not latched it right, and had to throw out the spoiled yogurt. But it happened again the next day so it seems housekeeping was doing that on purpose for some reason? Definitely annoying if our yogurt was spoiled and it wasn't just a mistake. Otherwise a good stay though.
If you've never been to Spain, ok, stay there or around Puerta Del Sol. That's the only reason why I rate it as average. Other than this you're better served staying away from the area and from the hotel. Our room had a very noisy AC system, and one of the beds was simply not fit for use: the slightest movement such as sitting on it made it sound like it was going to break in half. Called front desk, nothing was done. Cleanliness is an issue, they did not remove trash properly and a used bottle of water and a candy wrap stayed by my bedside for three whole days. Cars and taxis cannot go to its location, so if you have big suitcases you'll have to carry them yourself. Take that into consideration upon reserving, specially if they charge as high as they did with us. It's not worth it.
Good rooms ,quite,great location, very helpfull staff.The location of hotel, very close to a major plaza. With a short walk to at least three street with great restaurants and lots of shopping . Many things to see in the area .
Superb location, Great staff, Sonia, Esperanza, Irene, Daniella, Pablo and Miguel are true ambassadors of the Spain hospitality. 50 meters from the station Del Sol perfect location to commute via Metro, Renfe or bus.One suggestion: each room should have a Welcome booklet with information pertaining phone calls, metro, renfe and bus services.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 1 restaurant
- 1 bar
- Meeting facilities
- Business centre
- Laundry services
- Pets allowed
- 1 double bed or 1 or 2 twin beds
- Air conditioning
- Cable and satellite television
- Clock radio
- In-room safe
- Internet access
- Exercise bicycle
- Iron and ironing board
- Maximum occupancy of 3
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Petit Palace Puerta Del SolMadrid,Spain
- Hotel Contacts
- Extra Info
Calle Arenal 4, 28013 Madrid Spain
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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