- What's Included
The hotel that respects you in all aspects Ambiance , service , value for money !I mean that the Palace is in a great location , with a fantastic open yard for Summer morning coffee or a beer later in the day. Rooms that are acceptable and with all their systems working ...,Superb servise from all the staff ( reception , concierge , restaurants ) .Because we missed the first night they were kind enough not to charge us for this night !!! (As a small example of what i mean by saying ..respect the customer and his money )
Was visiting with two seniors parents and five adults. Had amazing service right from check in till we were out of the property. The rooms for the age look really in great shape. I think they are in for renovation next year. The concierge was very very help in making sure we had great experience. I can see the the management had "eye for details ". Being a vegetarian, the food they offered is really worth appreciating. For sure it's a place to stay on my next trip to the beautiful city.
We came on Wednesday morning we ordered 2 rooms connected one room was ready in 13:00 the other was ready only in 18:00. They didn't understand how to set up the rooms. It takes 2 nights to understand. They offer us a compensation 4 tapas. The hotel is beautiful the location is the best. The services, I have seen better.
Really loved this beautiful hotel. The room is big and very confirtable. Luxury, calm, beatiful decoration and the staff very polite and friendly. Excelent service quality level. Good location in Madrid.Definitly recomended!!Nancy West
Madrid's best hotel. The location, the service, the rooms, the food. Top shelf all the way. There is no two ways about it. This is a first class, luxury hotel that cares for its guests. You will without a doubt have a great time. We are definitely coming back. We loved it.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 137 rooms and 30 suites
- Goya Restaurant (Mediterranean and Spanish cuisine)
- The Terrace and Gardens (open during spring and summer months)
- Wellness Centre including treadmills, step machines, rowing machines, static bicycles, free weights, sauna
- Meeting facilities
- Room service
- 1 double bed or 1 or 2 twin beds
- 1 full bathroom
- Air conditioning
- Cable and satellite television
- Maximum occupancy: 2 adults and 1 child
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
- Hotel Contacts
- Extra Info
Plaza de la Lealtad 5, 28014 Madrid Spain
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.