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Ritz Madrid

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The Ritz Madrid is a luxury hotel located in the heart of the city, close to the Prado and the Thyssen Museum. Each of the luxuriously appointed rooms and suites are individually designed to the highest standards for an experience you will never forget. 
Location: Between Retiro Park, the elegant Teatro de la Zarzuela, and near Madrid's Art Triangle, 15km from Barajas International Airport
Subway: Banco Espana

tripadvisor Traveler Reviews
  • Michael S :
Comfortable but tired and in need of modernisation

The hotel is well located in the centre of the city close to all the main attractions and a 30euro cab drive from the airport. A large legacy building which although comfortable is looking scruffy around the edges. We had a junior suite with good views from the bedroom and bathroom. The room amd bathroom were large and spacious but the decor was very traditional and tired. The carpet was ancient and had clear,y seen better days. The bed was very comfortable, there was generous wardrobe space and a well appointed bathroom. The Goya restaurant was excellent. The food and wine were delicious and the service good. We ate on the terrace near the piano as well as having drinks and a light snack in the garden which has a good atmospheric although noisy as close to the road.

  • NYTravelcritic : Albany, NY
Old World Luxury, great location

We stayed here for three nights at the end of our trip through Spain. We were greeted by probably the best check in service I have ever had. Very friendly and deferential. Our room was one of the courtyard rooms. When you stay at a hotel like the Ritz, set your expectations correctly-the room was spacious for the two of us but the interior is best described as "classic" which wasn't necessarily a bad thing. The bed was comfortable and the bathroom, although tiny by American hotel standards was still pretty good.We loved the park side location-close to the Prado and nice walking distance to all of the sites in the center of Madrid. The concierge service was excellent.

  • Ana-Maria Z : Philadelphia
Yes, Virginia, it was the Ritz and it was Excellent

I usually don't bother to review well-worn sites, but would like to give a shout-out to the Ritz in Madrid. It was indeed luxury (the closets! the foyer!) but not snobbish...the staff seemed genuinely pleased to be there and were helpful at every turn. We had a room with no view but frankly, the space and appointments were all we needed. The location can NOT be beat for what we wanted to do, which was heavily-oriented toward museums. There they were, only steps away. If you can get a reasonable rate here, don't made a huge difference to all we could accomplish in a short span of time.note: this does NOT apply to the garden restaurant attached. It was the worst service encountered on our entire trip. simply dreadful and a huge waste of money and Time.

  • MissCharitaa : Madrid, Spain
Five stars service & nice restaurant

One of my favorite hotel in Madrid. I was there for 4 night, my room was lovely. The breakfast is a kind of "all you can eat" but it was excellent. I went to dinner at "Goya" restaurant that situated near the entrance of the hotel, food & service was fantastic. Don't forget to try the afternoon tea at the Lobby! Recommended.

  • Pawel K :
Very Big Disappointment

The only reason to stay there is tradition and famous name if you like to be snobbish. The facilities are very old and not renowated. The water in bathroom is brown so I dont recomend a bath. The carpet was not vacum cleaned for 5 days of our stay. Our Deluxe Room was much, much smaller than on the pictures in hotel's web site. The breakfasts were not even middle level. limited choice of diary products, cereals, cheese, no fresh made fried eggs etc, even no small forks for fruits nor small spoons for espresso. The Staff helpfull and polite. Location very good. I experienced a lot of noise as our room has thin doors to the next room as option. Overall impression not stisfactory.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • 137 rooms and 30 suites
  • Goya Restaurant (Mediterranean and Spanish cuisine)
  • The Terrace and Gardens (open during spring and summer months)
  • Bar
  • Wellness Centre including treadmills, step machines, rowing machines, static bicycles, free weights, sauna
  • Meeting facilities
  • Room service
Standard room includes:
  • 1 double bed or 1 or 2 twin beds
  • 1 full bathroom
  • Telephone
  • Air conditioning
  • Cable and satellite television
  • Hairdryer
  • Mini-bar
  • Maximum occupancy: 2 adults and 1 child
Bonus - Daily breakfast is included.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

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  • Ritz Madrid

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Hotel Ritz, Madrid
Plaza de la Lealtad 5, 28014 Madrid Spain

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.