- What's Included
We recently stayed at this hotel and enjoyed it immensely. The staff were exceedingly professional and courteous, attending to our needs quickly and efficiently. The rooms are very comfortable with gorgeous washrooms. The only issue we experienced (and it is a very minor one) were the door locks. Old-fashioned keys are very quaint but our exterior door was very difficult to open and the closet doors kept locking when we closed the closets and it was a constant struggle to open them. The door locks could use an upgrade. We should have informed the front desk but felt it was so minor, we didn't want to complain. Make sure you have a meal on the terrace or at least an evening drink - absolutely lovely!! Location of this hotel is excellent - literally across the street from the Prado Museum. I would definitely recommend this hotel and would stay here again.
We recently stayed for 3 nights at this property. I had looked forward to experiencing "The Ritz" however the hotel was just ordinary. The best part was the very pleasant doormen. The room was small and needed to be updated, the carpet was stained and the walls were well marked. While the public lobby areas was nice, it made it even more disappointing once you got to your room with it's worn decor. I think there must be better accommodation available in Madrid for $450+ Euros a night.
Very little to say about this amazing place. Awesome staff, beautiful ambiance, and really nice setup. I think that you get much more of what you pay for! Plus you're smacked downtown!!! Really awesome. On the side, at the check out today the clerk that was dealing with some annoying guest deserved at least a medal! 😊. Amazing job.
The hotel is beautiful and in a fantastic location. The lounge and reception area are elegant. The staff was friendly and breakfast was delicious. Our room was a nice size, very quiet but it was also a little dated. The keys didn't work right and the air con was a hit and miss. But overall, we would recommend this place and I would stay here again.
Our 3rd stay within a year at Ritz went smoothly as hotel is well organized and the staff is most attentive and pleasant. I love this hotel for it's history, opulent decor, prime location and truly lovely staff. We always feel like coming home to Ritz, regular guests are treated like VIP's. I value safety very high and security at Ritz is top class too, guards and door men always around to look after guests ( and a possible intruder ). This time our room category was upgraded, we really appreciated it, thank you. Hotel is starting to show it's age in some parts but for the most part it is immaculate clean and still very grand. If you like historic landmark hotels Ritz is the place for you in Madrid. I am anxiously waiting for the renovation, excited to see the results and will definately stay there again after everything is finished. Hopefully there will be roof top rooms with terrace and jacuzzis.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 137 rooms and 30 suites
- Goya Restaurant (Mediterranean and Spanish cuisine)
- The Terrace and Gardens (open during spring and summer months)
- Wellness Centre including treadmills, step machines, rowing machines, static bicycles, free weights, sauna
- Meeting facilities
- Room service
- 1 double bed or 1 or 2 twin beds
- 1 full bathroom
- Air conditioning
- Cable and satellite television
- Maximum occupancy: 2 adults and 1 child
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
- Hotel Contacts
- Extra Info
Plaza de la Lealtad 5, 28014 Madrid Spain
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.