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I was travelling to Spain and had stayed in the Ritz Hotel for two nights. We were a bit early when we arrive and the room was not ready, the reception was so nice to offer us a city guide pack and a drink in the lobby lounge so we would decide where to go. Server in the lounge was also very kind to introduce us the history of the hotel and the best place for churros (of course the one served in Ritz was also amazing!). They have a selection of pillows for you to choose which I highly appreciate. The only thing I didn't like was the super old carpet. We also had a breakfast at their cafe and the food was excellent (especially the Spinach Omelette & waffle). I would say from the begging til the end service was exceptional. Even after a year, when I talk to my parents about the trip, I still remember the smile of the staff which made you feel warm and welcoming.
Well when you hear "Ritz" and "hotel" that is a good start.Service exceptional from entering to leaving. Nothing too much trouble.Ask Alvaro to make his special botanical gin y tonics- pure theatre.Note: hotel is "traditional" and certainly not "boutique" ( which I personally prefer).Pros: all of the above, quality of food, central position ( Prado, Thyssen museums, city centreCons: who is paying! Air con is a bit wonky.
This is real five star hotel. The location is excellent for the Prado and Thyssen- Bornemisza museums and the botanical gardens. The style is traditional European grand with marble, gilt and tapestries. Rooms are furnished in the same manner and size is adequate. Bathrooms are comfortable with quality toiletries. You can take the excellent breakfast on a lovely terrace and enjoy drinks in the garden which really is a bonus in the middle of a busy city. The staff are highly professional yet friendly, all adding to a sense of old world charm. There is valet parking. Prices are very reasonable for such an offering and probably reflect the fact that the rooms will require refurbishment not before too long.
I have been meaning to review this property for a while...it is truly wonderful.The hotel is perfectly maintained. It has a timeless feel yet the service was contemporary in every possible way. The room was spacious and very well appointed. I really liked the little 'do not disturb' room signs. Little touches like this, I find add value to a stay.I must thank the general manager and the concierge team particularly for ensuring our stay was flawless.Overall, this must be the best place to stay in Madrid. I can only reccomend it.
An old world elegant hotel, yet not stuffy. We arrived in late afternoon and had a deliciously simple snack in the Hall, the lovely reception area for tea near the lobby. Concierge was very helpful in making dinner reservations and was fun to talk to. The location could not be better as it is located within a very short walk to 3 museums and many restaurants and great shopping. Each room is decorated in its own distinct way; ours is filled with beautiful we'll-maintained antiques and a big king bed with fantastic linens. I highly recommend the Ritz. It's absolutely work the $$.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 137 rooms and 30 suites
- Goya Restaurant (Mediterranean and Spanish cuisine)
- The Terrace and Gardens (open during spring and summer months)
- Wellness Centre including treadmills, step machines, rowing machines, static bicycles, free weights, sauna
- Meeting facilities
- Room service
- 1 double bed or 1 or 2 twin beds
- 1 full bathroom
- Air conditioning
- Cable and satellite television
- Maximum occupancy: 2 adults and 1 child
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
- Hotel Contacts
- Extra Info
Plaza de la Lealtad 5, 28014 Madrid Spain
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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