- What's Included
We stayed here due to the name, the reputation, the fact that it is a Mandarin Oriental property. We were disappointed from the first moment we stepped off our train and the transfers we arranged for a month prior and confirmed days prior, were not there. the concierge gave us the wrong meeting location. The stay did not get any better. We encountered dirty rooms (hair in the shower), uncomfortable beds, and a manager that really didnt seem to care. that typical Mandarin attitude of we will do anything for our customers is just not there. This hotel is not cheap, and you certainly do not get what you pay for!
We went to The Ritz (Soya Restaurant) on a city break to Madrid.The food and service were exceptional. Would highly recommend when in Madrid.Executive lunch menu includes 3 courses, plus entree, a glass of wine and water.
Visited Madrid 4 months with my wife and a friend of mine suggested me to stay at Ritz ! Never been in a ritz hotel before and i wish I could visit it before ! Everything was great ! Food was a bit late but it was so tasty that we didn't mind at all!Everything was exceptional ! I'll definitely visit it again.
I hear there is an imminent scheduled closure of 2 years for a complete overhaul; all I can say is please don’t change what is a beautiful and graceful building with some of the nicest and best staff one can find anywhere. I have been staying in the Ritz on visits to Madrid since 2006 and making sure to stop by the bar and divine lobby, for a tea, a drink and a chat with friends when I’m not. I love the place. I truly hope it doesn’t become like so many others with that bland high end international luxury look - some things are worth keeping and valuing as they are. Thanks to the Ritz staff and management for so many really nice stays - what will I do when you’re closed! Go there for the cocktails, afternoon tea, Breakfast before it closes.
There are some unique and special properties around the world where the feeling of welcoming service transcends the threshold of excellence and The Ritz Madrid is one of those. The skilled and professional staff us the decisive factor fir this old Grand Dame to reach levels of hospitality affordable by few historical hotels, like The Oriental Bangkok or Le Montreux Palace.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- 137 rooms and 30 suites
- Goya Restaurant (Mediterranean and Spanish cuisine)
- The Terrace and Gardens (open during spring and summer months)
- Wellness Centre including treadmills, step machines, rowing machines, static bicycles, free weights, sauna
- Meeting facilities
- Room service
- 1 double bed or 1 or 2 twin beds
- 1 full bathroom
- Air conditioning
- Cable and satellite television
- Maximum occupancy: 2 adults and 1 child
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
- Hotel Contacts
- Extra Info
Plaza de la Lealtad 5, 28014 Madrid Spain
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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