- What's Included
This is a beautiful historic hotel with a stunning lobby/bar and loyal clientele. The Concierge and reception staff were wonderful and they gave our party adjoining rooms. I was told that Mandarin recently took over and will be updating the hotel soon. In the meantime, the lighting system was crazy and a few things in the room didn't work. The service in the bar was horrible (really surprising for such an elegant setting) and room service breakfast showed up an hour late (we left order on door night before) the day of our departure so we had to skip it. They also charged (but didn't tell us) over $100 for a rollaway bed for our daughter the last night. Had a overall good experience but just expect more from a hotel of this caliber.
It's a very nice hotel with a great location. Rooms and bathrooms could be updated but service is great and we found it to be a good value. Returned to tge ritz in Madrid after a long time and was pleasantly surprosed, mostly by its service standards. RoomRoom as nice with an interior courtyard view and bathroom was nice of a bit small. Really appreciated the luxury amenities and heated towel rack. Breakfast was excellent and the outdoor terrace is a great place for a drink or snack, weather permitting. Would not hesitate to recommend this hotel and can't wait to visit again after an update/remodel.
We loved our stay here. The staff was extremely accommodating! The hotel was gorgeous! The history is unparalleled! The hotel will soon be renovated for a "facelift" as some of the hallways are a bit dated, but the hotel is stunning overall. We would highly recommend staying here!
The Ritz is an old style hotel - what came across magnificently was the staff.I unfortunately had my jacket, wallet & phone stolen at a local tapas bar, when the hotel found this out they organised a car and translator to take me to the local Police Station to help me report the incident - it was so helpful - thank you
Great location and extremely quiet. Somewhat tired in parts particularly decor and bathrooms.Very pleasant staff particularly concierge and doorman. Could do with a makeover and upgrade and probably relies too much on "old regulars".Outdoor areas great in the summer .Parking is very good and every taxi driver knows it .
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 137 rooms and 30 suites
- Goya Restaurant (Mediterranean and Spanish cuisine)
- The Terrace and Gardens (open during spring and summer months)
- Wellness Centre including treadmills, step machines, rowing machines, static bicycles, free weights, sauna
- Meeting facilities
- Room service
- 1 double bed or 1 or 2 twin beds
- 1 full bathroom
- Air conditioning
- Cable and satellite television
- Maximum occupancy: 2 adults and 1 child
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
- Hotel Contacts
- Extra Info
Plaza de la Lealtad 5, 28014 Madrid Spain
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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