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Silken Puerta de America

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Silken Puerta de America is an architecturally unique luxury hotel with 12 floors designed by 12 different architects from around the world. It is located in the Avenida de America/business area.
Location: 10km from Barajas International Airport
Subway: Cartagena

tripadvisor Traveler Reviews
  • Fgladstone : Northumberland, United Kingdom
Excellent hotel

Excellent hotel with spacious rooms. Each floor has a different theme. Great bathrooms and a good view over Madrid from the 9th floor. Location is convenient and close to the airport. Room service and a minI bar. What more could you ask for?

  • 72hichamk : Casablanca, Morocco
wonderful staff but poor equipments.

A suite (number 908) for two where the toilets are visible from the bedroom and the living room. no way to hide. the bathroom equipment was old and poor. Staff is very welcoming and professional. architecture is remarkable.

  • Arnaud C :
A different experience

I just spent one night in this hote for business, and was very happily surprised by both the completely new experience (rooms have different atmosphere/Design depending on floor) and two for its quality overall.I was on the first floor with the whole floor (corridors, doors, rooms, floor, doors, desk, sheets, pillows, towels, you name it..) white. This is an experience as the design is completely integrated with floor desk, walls, ceiling all in one piece with no angles.. think of a a room where all components are made by the same material, melted together. Other floors have different atmosphere but did not see them. Room was quite from extrenal noise, but noise from other rooms/Corridor are not null. I would not advise this room for someone who needs a desk to work,it can barely hold a laptop.Breakfast is great, super choice, all lfresh, excellent organge juice, thousands of choices. Great top floor bar.

  • jama1962 : London, United Kingdom
Unique hotel

Stayed at this hotel from 7/6/17 to 10/6/17 and it was great, each floor is designed by a different architect. This was a birthday trip to myself and travelled with my brother and sister-in-law. Not located in the centre which is what we prefer, easy to get to Gran Via (main tourist area) by metro or bus. Stayed on the 11th floor as wanted views of Madrid not disappointed. Room was spacious and cleaned each day. Staff overall more than helpful and very friendly. Cannot comment on the breakfast as not part of the package I booked but from other reviews seems to be very good. We found this hotel fantastic and will be going back in the near future.

  • Zuha M : Washington, United States
Not a 5 star!

We stayed here for the last 3 nights of our 2 week Spain trip. I chose this hotel based on the fact that it was a 5 star. Having stayed in 5 star hotels throughout the world, let me tell you that this is not a 5 star hotel. Perhaps a 3 star. At check-in, we were told that we have been "upgraded". We stayed on the first floor. Design was pretty cool but not practical at all. The shower leaked into the hallway. There was no area in the bathroom for me to lay my makeup and bathroom stuff down. There was no hairdryer. The locker was too small to fit a 15 inch MacBook. The staff seemed like robots - there was no personalized drink or any reception for us that I have had at other 5 star hotels throughout the world. We thought staying in a 5 star hotel would make up for the fact that the hotel was far away from the city center. Let's just say that we wished we stayed in a "lower-star" hotel in the city center. I thought the airport shuttle would have made up for it, but it was booked, so we had to splurge $30 for the cab to the airport. This hotel was not worth it.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Restaurant
  • Bars
  • Pool
  • Fitness Centre
  • Sauna  
  • Gift shop
  • Meeting facilities
  • Business centre
  • Internet station
  • Parking
  • Room service
  • Laundry services
Standard Room includes:
  • 1 double bed or 1 or 2 twin beds
  • 1 full bathroom
  • Air conditioning
  • Cable and satellite television
  • Mini-bar
  • In-room safe
  • Internet access
  • Maximum occupancy 2 adults and 1 child
Bonus - Breakfast included daily.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Silken Puerta de America

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Silken Puerta America
Avenida America 41, 28002 Madrid Spain

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.