- What's Included
This was the first time we booked a hotel based on tripadvisor recommendations - so we knew what to expect. I liked the hip modern design and the fact that there were no disturbing noises at night. The breakfast was great but maybe a little bit expensive, regarding breakfast and brunch offers in the streets of Madrid. We can recommend the Hotel!
The hotel is very nice and stylish, the personal very attentive and professional. The amenities in the room and the breakfast are also of the high level. As for the minuses- the standard room is very small, staying alone for one night it was ok, but I can hardly imagine the stay with my husband is the room of this size. Also there was very noisy both from outside and inside the hotel. From 7 a.m. I've heard every moves of my neighbors when opening their doors, the housekeeping service and all the people passing by.... so the sound-proof system is very bad.
First time I stayed a few days at the 5 star Urban. Very friendly courteous staff, from doorman to front office, offering handful tips during our stay. Very clean environment, comfortable room, super soft large towels provided. Immediately saw to our needs when needed. Front office staff very patient with our numerous questions on dining and visiting options. Highly recommended.
We arrived after a long flight from Sydney, we were very pleased to learn that the rooms were ready even though it was before the check-in time.The staff at reception were very friendly and very helpful pointing out points of interest nearby as well as good places to eat.The location was excellent, central to everything, sights, shopping and restaurants.Room was large and had interesting decor and the bar downstairs makes a "killer G&T".Also the free sweets in the reception were a hit with the kids.
All great except for the gym. Very good service, excellent breakfast. Welcome drink with small tapas. The staff is very efficient and warm. The room is very comfortable, seven pillows in the bed!!!, flip flops for your use and all the necessary amenities in the bathrooms ( including bath salts). I loved also the light system with the brightness slowing deeming. Very good location for business or personal travel.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Restaurant, Europe Deco (Mediterranean cuisine)
- La Terraza del Urban Glass Bar (oyster bar)
- Fitness Centre
- Meeting facilities
- Business centre
- Internet station
- Room service
- Laundry services
- Archaeological museum
- Ancient Art collection
- 1 double bed or 1 or 2 twin beds
- Air conditioning
- Cable and satellite television
- In-room safe
- Maximum occupancy 2 adults and 1 child
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
- Hotel Contacts
- Extra Info
Carrera de San Jeronimo, 34, 28014 Madrid Spain
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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