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Urban Hotel

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Urban Hotel is a cosmopolitan five-star hotel, offering luxury service. Located centrally in Madrid, it is near to a number of museums such as: the Museo del Prado, the Museo Nacional Centro de Arte Reina Sofa and the Museo Thyssen-Bornemisza.
Location: Beside the Parliament, in the centre of the Paseo del Arte in the Puerta del Sol area. 40 minutes drive to Barajas International Airport.
Subway: Sevilla

tripadvisor Traveler Reviews
  • Yaser A :
Very bad hotel

The employees are uncooperative with guests, they are arrogant specially the reception. The Lobby & the restaurant is very bad very small with uncomfortable chairs. All the rooms are non-smoking rooms.

  • travelchick066 : Berkshire
Perfect location - wonderful stay

Location is PERFECT - walkable to shopping areas, supermarkets, famous museums, beautiful parks and gorgeous plazas for people watching and dining al fresco. We upgraded to a duplex room over 2 floors - bedroom below and living room upstairs - would rather have all on one level though. However the room was clean, equipped with daily complimentary water, turn down service with yummy truffle chocs, a pillow menu, a huge range of White Company toiletries and an extremely large and comfortable bed. A fresh rose is delivered to the room each morning which was a perfect touch. View of the city provided more light as did the skylight. The nespresso machine was great (4 pods supplied daily) although do take your own teabags. The entertainment was extensive - 2 large TV's providing many English speaking channels (change the language using the remote control) - we were able to find blockbuster Hollywood films every night on many of the channels. There was also a Bluetooth speaker to pair up with to listen to your own music if required. Free WIFI available. Staff were all friendly and so very helpful. Reception has a selection of delightful sweet jars which we did indulge in - another lovely touch. The glass bar in the lobby is relaxing. We knew the pool was going to be small but we could not use as it was so cold - even in 32 deg heat still far to cold to get in. We did spend time on the sunbeds and on the roof terrace with amazing city views and very comfortable seats. In summary - we loved staying here - thank you URBAN hotel for making our stay so special.

  • FireFlyOjea : Palm Beach Gardens, Florida
Lovely stay

Trendy hotel decorated in authentic African art. Really nice, clean and comfortable. The girls at the front desk were so knowledgeable and friendly. Try the chef's tasting at the Cebo restaurant inside the hotel... it's incredible!

  • Diana V : San Juan, Puerto Rico

Amazing! So sophisticated and spacious, especially compared to other hotel rooms in Madrid! Staff is great and helpful, even bought us our museum tickets at front desk.Bar is amazing! You can have free sushi while having a great cocktail and making plans to take on the city or go up to the rooftop and have a drink at sunset. Slept like a baby with blackout windows and soundproof rooms...great pillows btw!Walking distance from all important museums and restaurants....basically totally worth the money!

  • martin_parsons : London, United Kingdom
Great hotel

Really nice hotel and excellent location. You can walk the entire city from this base. Galleries and park 5 mins to the right. Main shopping street (Gran Via) 2 minutes north of the hotel and main squares (plaza mayor) 5 mins left of the hotel. All other attractions such as the palace are 5 mins on from that. From reception to concierge to the waiting staff at breakfast and roof terrace - they're ALL excellent and understand the meaning of 5 star service delivered in a cool & 'urban' manner. Rooms are big enough, stylish and well layed out. I can't recommend this place enough and will definitely stay again should I return to Madrid.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Restaurant, Europe Deco (Mediterranean cuisine)
  • La Terraza del Urban Glass Bar (oyster bar)
  • Pool
  • Fitness Centre
  • Meeting facilities
  • Business centre
  • Internet station
  • Parking
  • Room service
  • Laundry services
  • Archaeological museum
  • Ancient Art collection
Standard Room includes:
  • 1 double bed or 1 or 2 twin beds
  • Telephone
  • Air conditioning
  • Cable and satellite television
  • Hairdryer
  • Mini-bar
  • In-room safe
  • Maximum occupancy 2 adults and 1 child
Bonus - Daily breakfast included.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

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Hotel Urban
Carrera de San Jeronimo, 34, 28014 Madrid Spain

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.