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Urban Hotel

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Urban Hotel is a cosmopolitan five-star hotel, offering luxury service. Located centrally in Madrid, it is near to a number of museums such as: the Museo del Prado, the Museo Nacional Centro de Arte Reina Sofa and the Museo Thyssen-Bornemisza.
Location: Beside the Parliament, in the centre of the Paseo del Arte in the Puerta del Sol area. 40 minutes drive to Barajas International Airport.
Subway: Sevilla

tripadvisor Traveler Reviews
  • HelenGACabin : Atlanta
Very cool hotel in a great location

Nice rooms (ours had a loft). Restaurant offered affordable breakfast buffet with tasty fixings. The service was excellent. My wife needed to fill a prescription and the front desk staff walked us to a nearby medical facility and even provided translation assistance. Highly Recommended!

  • Diane P :
Not all Derby Hotels are created equal

Beautiful hotel in a great location. Excellent, pleasant and very accommodating staff. The rooftop bar provides great views of the city, a bar and pool. All that glitters is not gold. Make certain that your air conditioning/heat is working properly and without noise. If you need any issues attended to, stay at the hotel until they have been successfully dealt with. I wouldn't bother upgrading to a loft room, it is actually a less efficient use of space. Smaller beds and bathrooms. Larger closet. The loft area is really superfluous. And if you are near the rooftop bar you will hear noise all night till well after close. There are only coffee machines in the upgraded suites and they do not provide mobile hotspot phones. I feel like we had a bit of bad luck havong 2 sleepless nights due to the broken air conditioner but the hotel is still quite lovely. Just manage your expectations because compared to the Claris Barcelona. This hotel is the poor little sister. Which is definitely not reflected in the pricing. Once again this is no reflection on the staff. They couldn't have been kinder or more helpful. The staff, location and hotel ambience is why we felt it was worth 4 out of 5.

  • Tina H : New York City, New York
Stylish and chic for the 80s or 90s, needs warming touches and soundproofing for now

This is a fairly well-located hotel, although not on a charming street--institutional buildings to the right and generic touristy stuff to the left--but easy enough to get to better environs off the many side streets nearby. The Urban Hotel is often singled out as a stylish and chic boutique hotel in reviews and by guides, but that may give you a false sense of luxury. Yes the towels are plush and large, yes the staff is helpful and friendly, yes the amenities include an onsite restaurant, bar and pool as well as a fitness area, and yes you will get turn-down service with chocolates and a bedside linen for your feet to step on before getting into bed. But you will also get a hotel with non-carpeted hallways that carry noise easily, scuffed wooden floors in your room, no coffee/espresso maker in room, a bathroom with dingy lighting, a bathtub likely to have mold around the edges, an overpriced breakfast buffet, a pool area with chaise lounges for four people (everyone else must either sit on cushions on the ground or go wanting for anything at all to rest upon), and a fitness area with three "machines" that look like they are made from erector sets, i.e., rudimentary--two bikes and something that may be an elliptical machine.We also found from our stay that the a/c was not all that responsive, as much as we adjusted it, it did not seem to change much.The Urban Hotel is a decent place, but it is not worthy of 5 stars in my opinion for the reasons mentioned above.

  • Brinette H : Bend, Oregon
Great Service! Central Location!

The Urban is located centrally near to Old Town, Prado Museum and shopping. The hotel is very comfortable and full of little luxuries like giant bath towels, high quality linens and towels and 24 hour room service. While the pool is a bit smallish and seating is limited around the pool, it was nice to come back from a day of site seeing to chill out by the pool and have one of the Urban's fantastic Gin and Tonic cocktails! They also have top shelf champagne by the glass which was greatly appreciated.The staff went out of their way to take care of us from the minute we arrived. They offered great direction and suggestions which made a big difference to us.Highly recommended! (not really a kids hotel, but we did see a couple of families).

  • RJ F : Hamburg, Germany
Excellent small 5 Star Hotel

Good central location. Wonderful modern interior design. Rooms towards the courtyard are quiter. Really good restaurant for Dinner and Breakfast. Nice Bar. Service is also very good. Can recommend when in Madrid.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Restaurant, Europe Deco (Mediterranean cuisine)
  • La Terraza del Urban Glass Bar (oyster bar)
  • Pool
  • Fitness Centre
  • Meeting facilities
  • Business centre
  • Internet station
  • Parking
  • Room service
  • Laundry services
  • Archaeological museum
  • Ancient Art collection
Standard Room includes:
  • 1 double bed or 1 or 2 twin beds
  • Telephone
  • Air conditioning
  • Cable and satellite television
  • Hairdryer
  • Mini-bar
  • In-room safe
  • Maximum occupancy 2 adults and 1 child
Bonus - Daily breakfast included.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

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Hotel Urban
Carrera de San Jeronimo, 34, 28014 Madrid Spain

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.