Westin Palace Madrid
- What's Included
We arrived on an overnight train from Lisbon. I have requested an early check in and we were told to wait for an hour before we can get our room when I got in. Luckily we still got a room before the check in time and can take a shower before we check out Madrid. The location of this hotel is pretty central and easily walkable distance to all attractions that interest me. The room is clean and nice looking. We got the view of the outside and the building across from the street is undergoing construction. The glass dome is definitely very nice and in the afternoon we can go in and enjoy the atmosphere and take some nice photos. I was looking forward to the a pool unfortunately this hotel doesn't have one. The hotel is nicely renovated you won't feel it's a 100+ year old hotel. I enjoyed my stay overall and would stay here again if I have the chance.
I was amazing by their support /customer service. We went to celebrate my fathers bday and they gave us free champaign on the day of the arrival.We also git robbed in the hotel and they were very comforting in giving us information plus sent us a bottle of wine:)The location was perfect very quite and the style of the hotel exactly as the pictures.2 minutes walk from the Prado museum, and hop on hop off bus just in front of the hotel :)Just 8-10 minutes walk from Puerta Del SolThank you WestIn
Hotel was very nice with its heritage. Location was also great. Public space was beautiful. Rooms were nice but nothing special. Breakfast was great with very good selection. Location of breakfast in rotunda was great. Concierge were top notch. They went above and beyond to help with reservations and working with my plans that changed last minute.
I had problems with the shower. The water temperature doesn't stay constant. Sometimes it becomes too hot for a few seconds and sometimes it is not warm enough. I thought maybe I am too sensitive about the water temperature but my husband thinks so too. It is constant that the water temperature is not consistent.I complained twice and they were not able to fix the problem.
I booked this hotel using points, making it completely free! It was in a great location, just a 20 minute walk to Plaza Mayor and across the street from the Prado museum. The hotel itself is gorgeous, and the staff very friendly. We had a king sized bed with a rollaway bed for our daughter. If you are looking for a family-friendly hotel in a great location, don't pass this up! We would stay here again in a heartbeat.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 468 rooms and suites
- 2 Restaurants, The Asia Gallery (fine dining, Cantonese cuisine) and La Rotonda (regional and international cuisine)
- Starbucks coffee shop
- Westin Gym with stair steppers, rowing machines, stationary bicycles, treadmills
- Beauty salon
- Gift shop
- Meeting facilities
- Business centre
- 1 double or 1 or 2 twin Westin Heavenly beds
- 1 full bathroom
- Air conditioning
- Cable and satellite television
- In-room safe
- Maximum occupancy of 3
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Westin Palace MadridMadrid,Spain
- Hotel Contacts
- Extra Info
Plaza de las Cortes 7, 28014 Madrid Spain
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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