Westin Palace Madrid
- What's Included
from service, to food to location to hotel amenities, cleanliness and to my heavenly bed... excellent, I cannot say anything more, I am highly recommending the hotel. it is a home away from home. The warmth welcome is super
I stayed here in January 2018 for 3 nights. Everything about this hotel is top notch. The staff is ultra-friendly and knowledgable and go out of their way to ensure that your experience is 5-star. The location of hotel is perfect. It's not directly in the "hustle, and bustle" of the squares (so noise is not an issue), yet it's minutes from everything (see below). The room was fabulous. The attention to detail is incredible. I travel quite a bit and this hotel rates at the top of my list for comfort, amenities, and overall wonderful experience. Breakfast buffet is huge and has just about every type of food you could imagine. If I come to Madrid again, this will be the place I will stay. A few points of interest that I researched prior to my trip:1) Taxi's are right outside of the hotel and available 24 hours a day. Overall, taxis are quite inexpensive.- Time to Atocha station was ~5 minutes via taxi (~10 euro)- Time to MAD airport was ~15 minutes via taxi (30 euro flat fee)2) Walking time to attractions (very easy):- Puerta del Sol - 8 minutes- Gran Via (shopping) - 8-10 minutes- Plaza Mayor - 12 minutesOne additional comment (not related to the hotel) - allow extra time at the MAD airport as it is busy and HUGE - I would plan to leave the hotel around 2.5 to 3 hours prior to your departure.If you come to Madrid, stay at The Westin Palace; you won't be disappointed.
A great hotel to stay. Perfect service, a great staff, a great restaurant. The rooms were large, quiet and so nice. The location is also great. The hotel staff was very nice -- we asked for adjoining rooms that they found.
Positives-Old world charm, clean, comfortable and quiet rooms, cozy bar, good location and attentive and helpful staffNegatives-food was just fair and the check in, check out and concierge always had long lines. Not enough staff for the amount of people. Strangely there wasn't a chair to sit on in the lobby. The negatives are obviously small. I would definitely return.
The location and the interior of the hotel are very nice but the management and the staff which are responsible for the payment processing & credit card administration should be replaced because of a "strange & unique approach". This behaviour does not fit to a 5 stars hotel. Personally I would not recommend to stay in the hotel till this approach will not have been changed. I will complain to the group headquarters in Switzerland.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- 468 rooms and suites
- 2 Restaurants, The Asia Gallery (fine dining, Cantonese cuisine) and La Rotonda (regional and international cuisine)
- Starbucks coffee shop
- Westin Gym with stair steppers, rowing machines, stationary bicycles, treadmills
- Beauty salon
- Gift shop
- Meeting facilities
- Business centre
- 1 double or 1 or 2 twin Westin Heavenly beds
- 1 full bathroom
- Air conditioning
- Cable and satellite television
- In-room safe
- Maximum occupancy of 3
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Westin Palace MadridMadrid,Spain
- Hotel Contacts
- Extra Info
Plaza de las Cortes 7, 28014 Madrid Spain
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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