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Westin Palace Madrid

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  • Overview
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Overview
Located in the cultural and financial heart of the city, the Westin Palace is situated in the very center of the "Art Triangle" between the Prado, Thiessen & Reina Sofia museums. Built at the direction of King Alfonso XIII in 1912, this hotel was recently restored to its original splendor. 
 
Location: Across the road from the Parliament and within walking distance from the Royal Palace and the Opera House, 15km from Barajas International Airport.
Subway: Retiro

tripadvisor Traveler Reviews
  • Aye1234 :
Good location

We arrived on an overnight train from Lisbon. I have requested an early check in and we were told to wait for an hour before we can get our room when I got in. Luckily we still got a room before the check in time and can take a shower before we check out Madrid. The location of this hotel is pretty central and easily walkable distance to all attractions that interest me. The room is clean and nice looking. We got the view of the outside and the building across from the street is undergoing construction. The glass dome is definitely very nice and in the afternoon we can go in and enjoy the atmosphere and take some nice photos. I was looking forward to the a pool unfortunately this hotel doesn't have one. The hotel is nicely renovated you won't feel it's a 100+ year old hotel. I enjoyed my stay overall and would stay here again if I have the chance.

  • Ina Z :
Amazing place

I was amazing by their support /customer service. We went to celebrate my fathers bday and they gave us free champaign on the day of the arrival.We also git robbed in the hotel and they were very comforting in giving us information plus sent us a bottle of wine:)The location was perfect very quite and the style of the hotel exactly as the pictures.2 minutes walk from the Prado museum, and hop on hop off bus just in front of the hotel :)Just 8-10 minutes walk from Puerta Del SolThank you WestIn

  • Nilesh P :
Great Location and Public Space

Hotel was very nice with its heritage. Location was also great. Public space was beautiful. Rooms were nice but nothing special. Breakfast was great with very good selection. Location of breakfast in rotunda was great. Concierge were top notch. They went above and beyond to help with reservations and working with my plans that changed last minute.

  • Jenny E :
water temperature in bathroom is not constant

I had problems with the shower. The water temperature doesn't stay constant. Sometimes it becomes too hot for a few seconds and sometimes it is not warm enough. I thought maybe I am too sensitive about the water temperature but my husband thinks so too. It is constant that the water temperature is not consistent.I complained twice and they were not able to fix the problem.

  • OceanLove3 : Huntington Beach, California
Great location!

I booked this hotel using points, making it completely free! It was in a great location, just a 20 minute walk to Plaza Mayor and across the street from the Prado museum. The hotel itself is gorgeous, and the staff very friendly. We had a king sized bed with a rollaway bed for our daughter. If you are looking for a family-friendly hotel in a great location, don't pass this up! We would stay here again in a heartbeat.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • 468 rooms and suites
  • 2 Restaurants, The Asia Gallery (fine dining, Cantonese cuisine) and La Rotonda (regional and international cuisine)
  • Bar
  • Starbucks coffee shop
  • Westin Gym with stair steppers, rowing machines, stationary bicycles, treadmills
  • Beauty salon
  • Gift shop
  • Meeting facilities
  • Business centre
  • Parking
Standard Room includes:
  • 1 double or 1 or 2 twin Westin Heavenly beds
  • 1 full bathroom
  • Telephone
  • Air conditioning
  • Cable and satellite television
  • Hairdryer
  • Mini-bar
  • In-room safe
  • Maximum occupancy of 3
Bonus - Daily breakfast included.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Westin Palace Madrid
    Madrid,Spain

  • Hotel Contacts
  • Extra Info
  • Disclaimer
The Westin Palace Madrid
Plaza de las Cortes 7, 28014 Madrid Spain

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.