- What's Included
- All Inclusive Features
We spent one week here in November for a sunny break in Spain.Positives:We had a very large room on the sixth floor which had everything you needed and it had fantastic views. The room had a kitchen area, a lounge, a bedroom and bathroom. The bed was comfy and there were extra blankets and pillows in the wardrobe if needed. Food was good and the kitchen staff tended to the buffet like a baby. The food was filled up regularly and there was plenty of choice and the dishes were very nicely presented.Hotel is in a good location, close to beach, shops and local bus stops. Negatives:Unfortunately the room was not very clean and although it was serviced every day the floor was never swept, the bed was never made and the bathroom wasn't cleaned, only the towels got changed and the sink top got a quick wipe. There is free wi fi in the bar area only but you can pay extra for wi fi in your room. The payment only covers one device and it is a complete waste of money. The connection was terrible and you could barely send a text message via it let alone check or send e mails etc and trying to load an internet page was virtually impossible. You do get three hours to complain about your wi fi connection but good luck with that or anything else you might want to bring up with the manager because their standard response seemed to be "it is not possible" Hotel is on a steep hill but Benalmadena is a hilly place. Conclusion: Good hotel with good amenities at a good price. Little niggles which let it down slightly but perhaps this was due to the time of the year and skeleton staff. The room most certainly could have been cleaner.
Really pleased with accommodation, was basic but extremely clean and comfortable. Staff were extremely helpful and friendly. Everyone was only too happy to help. If going for breakfast go early as it gets busy towards the end of service.
Stayed at this place early this summer. Only posting now because we've been trying to get a partial refund from our tour operator. No joy, this is standard 4 star in this part of the world they say. The good news is the location but that's about it. The accommodation has seen better days but is just about OK, like the rest of the hotel needs complete refurbishment.However by far the worst thing is the food served up in the gloomy dining room. Poor choice, presentation, quality, service you name it. It looks terrible and is tasteless. We trusted our tour operator and a 4 star hotel should be at least reasonable but this place has put us off Spain forever.
Was here for a week with family,my wife and my son.I have read many negative comments here about very bad conditions there,so is or a russian lottery or people are too snobs.Everything was OK,clean room,good food,nice people around.I give them an A !
3 nights of pure torture, never had a wink of sleep and never looked forward to going home so much!The air con condenser unit is right outside the door on what they laughingly call a balcony, (size of a postage stamp with no view unless you stand on a bench and look over a chest high wall!) and even if you turn yours off (as we did) and are prepared to endure a sweaty nights sleep the chances are that your neighbor will not. In this case you will have to endure the whirring of the condenser as it stops (for about 10 minutes) and starts all night. you may think that you will be able to learn to ignore it but because it's not a continuous noise you just can't. AND if that doesn't get you then the fridge in will!!!However this is a great location within a beautiful area that's got great beaches and everything that you want in a holiday in Spain. THE MARINA IS A MUST SEE. The hotel is definitely worthy of it's 4 star rating and does what it says on the tin, as long as you don't have to interact with any of the staff you'll be fine as we found them ALL to be miserable, unfriendly and even borderline rude on occasion.All that said I would stay here again, but in an apartment NOT IN A STUDIO!!!!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Round trip flight in Economy class
- Hotel accommodation
- Round trip transfer between the airport and the hotel included with select packages
- 138 studios and apartments
- 2 swimming pools
- Kids' club
- Restaurant and bar
- Bathroom with hairdryer
- In-room safe (fee)
- Balcony or enclosed terrace
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Resort Location Map
- Hotel Contacts
- Extra Info
Camino Gilabert s/n, 29630, Benalmadena Spain
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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