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The room we had was nice inside but it was top floor and our view was like a tiny backyard with emulsion high walls and a concrete bench with table and chairs but no view as The walls was so high, the food was not that good and cold, the electric blew in our room at around 10:30 pm we was left for 2 hrs with no electric asked 4 times for them to come and sort it out what a absolute joke the reception woman was very abrupt. My partners bed sheet had a 2inch Frey in it near the head (which we took pics of daily) but thought well first day maybe a mistake but they was made each day and still not changed even thought it was very visable so by the forth morning we stripped the beds and left the sheets on the worktop so they would have to put clean on, we had to ask for toilet roll as it was hardly ever replaced so Gave up and took our own, breakfast finished at 10 am and the bar area didn't open till 3 pm there was nowhere to get a hot/cold drink and no vending machines, there is no way that this is a 4 star I bet it's not even a 2 star.
I would give this hotel one star, we asked for a twin room and got a double bed, but managed to change over rooms eventually, for 2 days our room was never cleaned!!! We had to ask for clean towels and toilet etc, the beds and pillows they give you are like concrete, the food is terrible it's Always cold and bland and there is no variety, everyday is the same food! The meals we had out of the hotel were lovely, there is no entertainment in the hotel and unless speak Spanish there is no point in putting on the TV either, the staff at reception gave us wrong bus numbers for places to visit and we stood there for over an hour and never got anywhere, I definitely won't be coming back here again!!!! I can't wait to get home to decent food and a comfy bed again
stayed in hotel room 108 from 30/12 to 4/1 on half board basis . room was fine plenty room for 2 people only thing id say no English channel on tv . we only had breakfast in hotel which was fine , only thing id say reception should tell you hot breakfast starts at 8 am , so if you go down earlier youll have to wait . hotel was quiet little bit of hill so might not be good for anyone with walking difficulties
HOTEL Ok Staff Very Nice Rooms CLEANED Every Day O That Food Horible I Eat Out not A 4 STAR Hotel As For That Hill use Garage Entrs I think this Hotel changed hands in recent times there is A Lot Of Work Going on Advised try another Hotel
Went for 8 night break early Dec 2017Nice hotel food average but edibleRooms clean as is hotel Room service and staff friendlyBAD POINTSNo Blue Badge Facility and as on steep hill not suitable for disabledYes you can go through the garage at limited times but with wheelchair plus luggage --Forget it !!This hotel is very limited for street parking. The hotel side is okay to park on with space for 20 vehicles maxThe opposite side of the street outside the hotel although wide is the premier cash cow for Benalmadina Council And Local Police Tow Away's. There are a couple of signs away from the hotel and virtually invisable road markings but you can be deceived at this time as we were, decoyed by daytime parked spanish local vehicles.After dark and when cars are not visible from the main road and absolutely no obstruction caused whatsoever the tow trucks come and harvest whatever is left.Its so bad even the staff have their cars towed away!!We had ours towed at 8.30 pm with no warning and at 210 Euros plus taxi it was an expensive dinnerThere are no signs , warnings, verbal or otherwise from the hotel upon checking in , upon our suggestion of a hotel sign, we were told to just keep going round the 1 way system or pay the 11 euro per day hotel garage fee. Disabled- just water off a ducks back!!There is nowhere else to park nearbyThe hotel wi fi is free in the bar area only when open 1pm onwards and then leaves a lot to be desiredNo entertainment in the winter at all.They were tiling the swimming pool when we were there, not that we wanted a dipNo English entertainment TV channels and they have been working on this to add some since 2005 would you believeNot deserving of 4star status a good 3 would be more like itThis hotel is on a steep cardiac hill off the main coast road
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- Round trip flight in Economy class
- Hotel accommodation
- Round trip transfer between the airport and the hotel included with select packages
- 138 studios and apartments
- 2 swimming pools
- Kids' club
- Restaurant and bar
- Bathroom with hairdryer
- In-room safe (fee)
- Balcony or enclosed terrace
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Resort Location Map
- Hotel Contacts
- Extra Info
Camino Gilabert s/n, 29630, Benalmadena Spain
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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