- What's Included
- All Inclusive Features
Returned just over a week ago room not clean and it took a day to get a kettle,Do not stay on the 5th floor as when we returned home my wife and I discovered items missing from our luggage, it could only happened in the room as we only had hand luggage.4 star what a joke again avoid floor 5 a cleaner with sticky fingers
Currently staying in this hotel. Very dated. Had to be moved to another apartment. Not clean. Health and safety and issue, sockets falling off wall. Fridge door seal broken. Very disappointed over all. DON'T WASTE HARD EARNED MONEY STAYING HERE
Hotel was very dated and the food was disgusting . When we arrived we were given our room number but no help on how to find it , we were up and down corridors until we eventually had to go back to the reception to be told that we had to use a lift down another corridor . The staff were rude and extremely unhelpful . We looked in the fridge and it was so dirty we wouldn't use it and we didn't even get fresh towels daily . The hotel needs to be refurbished and have new management that would keep it at a respectable standard .
Hotel is situated on a large hill, this can be avoided by entering via a side gate and taking advantage of the lift.The hotel was very clean, we could not fault the house keeping!Rooms basic but clean, beds comfy, air conditioning very good and shower also good.Veranda small, but that's the only negative aspect.All in all a decent hotel, very central with polite, helpful staff.
Arrived on Saturday as a party of 4 , there was some confusion on their part as to how many rooms we had booked , we had booked 2 rooms. They eventually allocated one couple a room on floor 1 and we were put on floor 8. Omg what a mess this room is , hairdryer in bathroom showing blue and brown wires !!! Bed are solid, sofa had cig burn on it and so did top mat on bed, the balcony is disgusting a small square about 3 ft by 3 ft with a 6 foot wall around it. Swimming pool area sun beds were filthy and most broken. The food if you can call it that on the whole is inedible . Room wasn't cleaned when contacted reception they said it would be done on our return back that day. Bed was made and only one hand towel was left. We went to reception again to be told there was only 2 towels Left !!!!!!! So I wouldn't bother wasting your money booking this dump
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Round trip flight in Economy class
- Hotel accommodation
- Round trip transfer between the airport and the hotel included with select packages
- 138 studios and apartments
- 2 swimming pools
- Kids' club
- Restaurant and bar
- Bathroom with hairdryer
- In-room safe (fee)
- Balcony or enclosed terrace
Free Open Jaw option on Flights! Expand your horizon with our free open jaw flights with Transat Holidays. Fly into one city and fly back from another city or country in Europe at no extra cost.
Resort Location Map
- Hotel Contacts
- Extra Info
Camino Gilabert s/n, 29630, Benalmadena Spain
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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