- What's Included
- All Inclusive Features
The hotel is okay with great location although walk till the reception was quite steep. The staff was friendly and rooms were clean. This place is very close to the supermarket and bus stop. very close to the beach.
We stayed for 3 nights, and... it was just okay, to be honest. The bar was overpriced, and there was no kettle in the room, which was a bummer since we were full of the cold. My only serious complaint was that there was no television remote for the tiny TV in the corner, which made the head cold pity party far more difficult than necessary.
Visited on New Year Eve for a week...Been twice before but the standard has dropped dramatically....Reception staff never smile or acknowledge you......only on arrival where we acknowledged.....The barmaid was pleasant I must point out plus the chamber maid just there hands where tied I would have presumed or just given mins to service a room....See below comments relating to chamber maids of which I don't blame just the management!!!!Our room was never cleaned (see wife's slippers photo enclosed).....Floor had never been cleaned No clean sheets as had to request on our second of last day....We had to ask for clean towels always ......these where we'll passed there sell by date.....Sofa bed was also passed it's sell by date.....This is classed as a 4 star??Any ideas on how 4 stars are givenThis could a very nice hotel again just needs a little TLC....which is well over due Forgot also sold crisps with an out of date on them and to make matters worse the barman told my 13 year old son this
A quiet, clean hotel with a great breakfast buffet and evening dinner selection. The waiters/waitresses and bar staff were very efficient and the reception staff straight to the point and helpful. Me and my Father had adjacent rooms which made life easier. Great location, close to bus stops and a short(ish) walk from the train station.
2nd visit and generally felt things had improved, food quality was better than last time. On the down side a couple of times there was no hot water after about 7pm and laundry was out of order all week
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Round trip flight in Economy class
- Hotel accommodation
- Round trip transfer between the airport and the hotel included with select packages
- 138 studios and apartments
- 2 swimming pools
- Kids' club
- Restaurant and bar
- Bathroom with hairdryer
- In-room safe (fee)
- Balcony or enclosed terrace
Free Open Jaw option on Flights! Expand your horizon with our free open jaw flights with Transat Holidays. Fly into one city and fly back from another city or country in Europe at no extra cost.
Resort Location Map
- Hotel Contacts
- Extra Info
Camino Gilabert s/n, 29630, Benalmadena Spain
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.