Sol Don Pedro
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- What's Included
- All Inclusive Features
I have travelled all over the world with work and holidays and never before have I been met with such rude staff on the front desk. I very simply asked for some assistance in printing our boarding passes for my husband and I before our return journey back to Ireland. I waited patiently whilst a group of lovely Canadians were checked in and seen to and then approached a young man on the desk. He said it was no problem to help me print the boarding passes so off I went to print them on the computer on site. When I returned to the front desk and older man was now standing there and I asked him if my boarding passes had been printed and he said very bluntly "NO". I asked him if he could help me understand why and straight away he waved his voice and arms and basically told me to get away and was not prepared to help me. At this point absolutely mortified in front of other guests that were passing through the lobby I asked the man if he could please tell me where there was an internet cafe in the surrounding area to print out our passes and again he roared at me and started waving his arms in the air. Never in my life have I been spoken to or dealt with in this manner and I find it totally unacceptable to treat any one in this way. If I had jumped the queue and started demanding help and banging my fists on the desk then absolutely I could understand this reaction but for someone who had just politely waited my turn and ask for help to be met with a raging unhelpful man is not acceptable. I went back to my room and told my husband what had happened and he was absolutely furious. We both went back down and asked for the Manager and surprise surprise they were no where to be found ! Finally we strolled around and found a very helpful Canadian lady who directed us to an internet cafe and it turns out she was also staying at the hotel and had witnessed very bad customer service too. We left the next morning and by chance we asked the same mad who ill treated me the day before if the Manager was around and he made a call and said they would be here in a few minutes. Again surprise surprise no Manager came to see us ! We then asked the same man to call us a taxi to the airport and he shouted at us AGAIN in reception in front of other guests "first you want the Manager and now you want a taxi". Sorry for putting you out Sir but you are the one who has treated us in this manner and the Manager is no where to be found and all we would like is a taxi to the airport, if its not too much trouble ! A taxi was called and we finally got out of the Hotel and we will never ever set foot in that Hotel again. To treat a customer like this is very bad in this day & age. You may have guests all year round booking in but we want to let everyone how we were greeted when asking for what I believed was a very simple task, to help us print out boarding passes & call a taxi. How wrong I was. We were never as happy to get on our flight back home to Ireland. Very bad service.
Lovely hotel complex and especially the grounds. It's so near the beach,restaurants and shopping area. Food good and very enjoyable 11 days. I would recommend hotel for location and hope to be back again soon.
Nice hotel, very clean. Friendly staff and the food was good. Also, the location of the hotel was not too far from the center and only walking distance from the san Miguel shopping street. Alot of Pools so you don't really get bored.
Good refurbished room , balcony and room size a bit on the small side.. Clean and good location lifts and every thing in good working order small fridge to have some chilled drinks in .. We would consider returning
This was our second time visiting the Sol Don Pedro. The rooms are clean, modern and spacious. Our room was big enough for 5 of us with double bed, bunk beds and an additional camper bed and 2 ensuite bathrooms. The food is fresh, tasty and and the menu is varied. Even my fussy children found something they liked every night. Love that there is 9 pools. They are clean and plenty of sun beds for all. Never seems crowded. The daily entertainment involves everyone and is fun for all the family.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Round trip flight in Economy class
- Hotel accommodation and meals as selected
- Round trip transfer between the airport and the hotel included with select packages
- 344 rooms
- Snack bar
- 4 pools including children's pool
- Tennis court (fee)
- 2 twin beds
- Satellite TV
- In-room safe (fee)
- Mini-bar (fee)
- Bathroom w/shower and tub
- Balcony or terrace
- Max occupancy 3 persons
Honeymoon Bonus - Available, inquire for details.
Resort Location Map
Sol Don PedroTorremolinos,Spain
- Hotel Contacts
- Extra Info
Avenida Lido s/n, 29620 Torremolinos Spain
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.