- What's Included
- All Inclusive Features
My family and I went to this hotel with the all inclusive option I can honestly say this has been one of the best hotels my husband and I have ever been too.the food was outstanding with a plenty of choice every day and night. the staff was very friendly and the hotel was very clean, everyone that worked there was happy and helpful. My children never got bored as there was a lot of things to do for them.The pools were outstanding. Very pleased would go again.
Nice hotel near the beach. A little bit noisy in the resturant. The food was exellent but they could have varied the wark disces more. The rooms were nice. The personell were very helpful. The cleaning was excelent. The cildren (age 13) enjoyed the activites that took place at the swimmingpool.
Large pool areas. Plenty of sunbeds.Seafood restaurant very good preferable to the main restaurant which gets very busy. Poolside evening entertainment good. Sea view most rooms. Staff helpful and friendly.Lifts small and busy.
This hotel overall is very good,especially for families. The hotel is very clean and kept clean every day,the pools are unreal,the facilities are great,we stayed b&b and the breakfast was great,the staff were helpful and the entertainment at night was fantastic.I only have a couple of negatives and they are 1 the kids mini disco is no where near as good as most of the other places I've visited, it last for about half hour/40mins they dance to about 4 songs and play 1 game and it's a bit erratic my kids preferred to play on the park or arcades and the staffs English wasn't great at all, 2nd and this is probably the worst is the sun bed problem around the pool,the hotel is huge so there are lots of people after the first day I realised I had to set my alarm to get a place around the pool because even though the beds are locked until 9am people use plastic chairs to reserve there place from about 7am. They say they remove towels if you reserve a place, no they don't at all they have one guy that walks around at about 10am and leaves a note if your not there within an hour of him leaving his warning your towels are removed but everyone is by there beds by then. It's an absolute joke I had to set my alarm on my holiday. They need to create more area around the main pool there's no where near enough space for all the guests.Overall it was a good holiday.
Stayed in the Sol Principe for 10 days in early - mid July. The hotel itself is very clean, there is an abundance of facilities for adults and children alike. It's in a lovely quieter area of Torremolinos. We went half board as we got a great deal, but probably only used it a handful of days, the dining room was too loud and busy for us but the food was lovely, there was a great selection and no waiting for tables - we just preferred to dine in the restaurants along the beach. If I were to stay again I would only go B & B. There are two pools, it was impossible to get sunbeds in the main pool area they are reserved at the crack of dawn but there is no problem with the smaller pool along the beachside of the hotel and personally, I preferred this pool anyway as it is quieter. The only fault I found was with the Kids Club, we were massively, massively disappointed in it and in the Hotels response, or lack thereof, to our complaints about it. We found the staff did not speak English to the children, I complained about this twice, nothing changed after the 1st occasion which we were subsequently told was because they noted our room number incorrectly, on the 2nd occasion having found my daughter in floods of tears alone in the Kids Club I asked to speak with a Manager who profusely denied all of the issues I brought to his attention, as did the staff from the kids club - they all insisted that they do speak English to the children, having followed them on a treasure hunt for 15 -20 minutes and observed them on several different occasions (not just at drop off or pick up times) I did not hear them utter a word of English when there were always at least a handful of English speaking children at the club. The Manager advised me that at most 15% of their guests at the time we were there (mid July) were from Ireland or the UK so this would mean, that 85% of the children in the Club do not have English as their first language, obviously I expected the staff to speak mainly in Spanish, but I did anticipate that the kids club would cater for the children who had no Spanish and repeat their instructions in English. They don't. I would definitely consider staying in the hotel again but would not leave my daughter in the kids club, in addition to the language issue, a lot of their activities were water based, my daughter is 5 and very tall for her age but could not stand in the swimming pool they take them to so could not join in and was left sitting on the side alone with the 2/3 other children her age - again the Manager profusely denied this and told me the pool was not too deep for a 5 year old but it most definitely is not possible for a child of 5 or 6 to stand in the water they take them to, I'm not sure why the man I spoke with thought he knew more about my daughter than I did, he was quite certain that the issue was with my daughter as opposed to the kids club which was obviously fairly offensive. She has attended lots of kids clubs in the past and there has never been a problem - The experience I had with the Manager was so poor that I intend to write to the Hotel Group about it - we are not liars, neither were the families around the pool that we spoke to who also experienced this issue - there is little or no english spoken in the Childrens Club. To it's credit, she took part in the Lion King Show twice and very much enjoyed it, despite them not explaining anything to her in English. She also loved the go carts, the splash park and the mini arcade games. I was told that nobody else ever had this issue however I see a recent trip advisor reviewer reported the same issue and as already mentioned, we spoke to several families at the pool whose children only went to the club once because of this. It's a shame that the other families didn't report the problem to management. Despite the issue we had, which did upset us quite a lot, I would still recommend the hotel, it's in a lovely area, lovely fish restaurants along the beach and very clean. With the exception of the manager I dealt with, I found all of the other staff very friendly and helpful. I'd highly recommend hiring a bali bed while there too.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Round trip flight in Economy class
- Hotel accommodation and meals as selected
- Round trip transfer between the airport and the hotel included with select packages
- Hotel taxes and service charges
- 799 rooms in 3 connecting buildings
- 3 bars
- 2 pools
- Children's pools
- Snack bar
- Coffee shop
- Tennis court (fee)
- Table tennis
- Water Aerobics
- Nightly entertainment
- Gift shop
- Internet (fee)
- TV room
- Beauty salon
- Kid's club (fee)
- 2 twin beds
- Satellite TV
- In-room safe (fee)
- Mini-bar (fee)
- Bathroom w/shower and tub
- Balcony or terrace
- Max occupancy 4 persons
Honeymoon Bonus - Available, inquire for more details.
Resort Location Map
- Hotel Contacts
- Extra Info
Paseo Colorado 26, 29620 Torremolinos Spain
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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