- What's Included
This is a tourist class hotel and all that implies. Bed was okay. Shower was good. Easy Walking to Zurich train station with 4 bags for 7am train. They claimed we had 2 rooms. ?? Go figure!! Our "booking agent" made them. Needless to say, there's no way we had 2 rooms. They would not agree to reduce it down to one room as we hadn't cancelled in time. LOL how would I know to cancel one room since I didn't know I had 2 rooms. Ridiculous!From what I am reading here they obviously have some administrative issues, so be careful people!
Booked just one night and had a great stay. Easy walk from the train station and we were able to leave our bags before check in and after check out. Nice room, comfy bed and breakfast was good, the staff at breakfast were lovely. Would stay again.
We made a reservation at the Hotel Montana in Zurich a few months ago. We were ready to check in after a long traveling day from Venice.On arrival to the hotel, I had the Google and Travelocity confirmation on my phone. The lady at the front desk asked us for our name and said that we did not have a reservation, we showed her the confirmation and she insisted that it was not there. We asked for a supervisor, she came and looked at the paper, pulled out the reservation on the screen and showed us that it was canceled.We insisted that nobody canceled it (we had made one reservation for three days, yes, that was canceled and we do have the cancellation email but then, we made another reservation, for 4 nights this time, that was fully confirmed). Not very friendly she said that if it wasnâ€™t us, it was our booking agent (Travelocity). She said that they were sold out and it was not their fault. We told her that the booking shows that money was collected, she said that their hotel does not collect money until check out.We asked her in which way she could help us and she just sent us to another hotel two blocks away, and said â€śgood luck guysâ€ť.Luckily the other hotel had one room left in their guest house, obviously more expensive, no AC, no breakfast included, no toiletries but thankfully was clean.After calling Travelocity and complaining about this issue , they did not see the cancelation in their system, it showed the reservation was OK, expecting us to be at the Hotel Montana and they told us that the hotel canceled on usâ€¦ still donâ€™t know why.Please everyone, be careful, you may be stranded and end up sleeping at the Train stationâ€¦ we were lucky to find another hotel.Do not trust Hotel Montana!
We stayed at the hotel for two nights late September. Great location right by the train station and a short walk to the main shopping areas. Our room was facing the street, yet quiet at night. Excellent breakfast, with good variety to choose from. Interesting layout, with smaller rooms facing the street, gave it a cosy feel. Staff came around to offer cappuccinos espressos, etc. Would certainly recommend this hotel.
I stayed for 4 nights at the beginning of October. the staff working were very helpful and polite and willing to offer advice or suggestions. the room was very clean and well maintained with regular and superb room service. it's situated in the centre of all you could need and i would definitely stay again / recommend.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 74Â rooms
- Le Lyonnais ( Bistro/bar )
- Room service
- 1 or 2 twin beds or 1 double bed
- 1 full bathroom
- Cable and satellite television
- Wireless internet available
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
- Hotel Contacts
- Extra Info
Konradstrasse 39, Zurich 8005 Switzerland
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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