- What's Included
Friendly, helpful and generally excellent customer service. The hotel is very well located a few meters away from the Opera house and about 100m from the lake. The room while small (something which personally I don't mind) was clean and comfortable. Free fast wifi and a good detail of having a mobile phone available for use both in and out of the hotel allowing free calls within Switzerland and also to some neighbouring countries.
We stayed here twice in the space of 10 days. The first 2 nights of our trip the hotel was very accommodating. The room (205?) was pretty and looked out the back of the hotel. The shower was huge. They didn't not provide separate shampoo and conditioners but one product that was all in one kind of thing. The only problem we had with this room was the bed was hard as a rock so didn't sleep too well. We stayed here again for 2 nights at the end of our trip and the room we stayed in this time was 304. The bed was much more comfortable but the bathroom was tiny. The shower was a hand held unit and it kept twitching all over the place bc it was loose (getting water every where of course). It also had a very high tub so u had to really hold one if ur older. We had a problem with the electricity that the night clerk didn't know what to do with. We reported it again in the morning and they fixed it quickly. The desk clerks were nice and very professional. The breakfast was ok. The eggs on the buffet were a little weird either overcooked or they were not fresh. Everything else was good and presented very well. I would have given this a 5 for presentation alone but the problems with the 2nd room and the breakfast buffet kind of prevent that. Still, I would stay here again. I don't know the cost of the room bc my husbands employer paid for it.
Best locación. Greta and very nice service. Very good breakfast..we will repeat for the opera season. Close to. Edy good restaurants, so you do not have to take A taxi. Reception personnel was extremely nic and facilitate us reservations and some tips.
I found the hotel to be charming, clean, quiet, and comfortable. After reading some of the other reviews stating that the rooms were too small, I booked a superior king room to give my husband and I a bit more room. We were given room 204 and it was quite large with a king size bed, a desk, and two very comfortable chairs. The location was perfect for us... close enough to the train station that we took the train from the airport and wheeled our luggage to the hotel. The hotel is also within short walking distance to the old town, shops, and restaurants. I also found the staff... each and every one... to be friendly and extremely helpful. I would definitely stay at this hotel again!
Really good hotel, nice and modern comfortable rooms. The staff were friendly and very helpfulFor somebody travelling from another country one big bonus was the mobile device they provided so I did not need to incur roaming charges by using my phone. I've never had this before but was a brilliant idea. Location was good, walking distance to everything. Highly recommended and will stay here again
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- 62 rooms
- 1 restaurant
- Meeting facilities
- Business centre
- Wireless internet
- Massages available
- Room service
- 1 or 2 twin beds or 1 queen bed
- 1 full bathroom
- Air conditioning
- Flat screen television with cable and satellite
- In-room safe
- Internet access
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
- Hotel Contacts
- Extra Info
Dufourstrasse 5, Zurich 8008 Switzerland
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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