- What's Included
The Alexandra hotel is in a nice location.The beach is easily accessible and the water is absolutely beautiful. It's setting is great for those individuals who want to avoid the usual crowds however; it fell short of my expectations especially for the costly price.The Alexandra resort is more of a time share rather than a actually hotel. They don't have a lobby, proper gift shop, they are short of staff, the front desk hardly answers, our bathroom had a sewer smell that travelled throughout our room, no bath tub... only a shower stall which was so small I couldn't change my mind in it. The water pressure in the sink was extremely low and we were only on the 2nd floor. The great thing about our room is that it came equipped with a washer and dryer. The most disappointing of all is the Asú restaurant. The food was horrible for both breakfast and lunch. Save your money and dine elsewhere. I wouldn't recommend this hotel or stay again.
It was my family's first time to the Caribbean, and the Alexandra was the perfect place for us. It's a medium sized resort, it's quiet and there aren't a ton of kids as opposed to a resort like Beaches. Their restaurant, Asu on the Beach, has great food; I highly recommend the conch salad! There are free shuttles to take to their sister properties, Blue Haven and Beach House. We went to eat at Blue Haven's restaurant, and I preferred Asu, price-wise and food-wise. Every staff member I met at the Alexandra was smiling, sweet and kind. Everyone has such positive attitudes. Make sure to find Deon! He is a great person to talk to and he makes a great rum punch (for those 18 and over of course). I would definitely return here if I were given the chance!
I came here from April 9th to the 16. We had room 2205 which is a beachfront room. The room is a nice size and clean. I wish I had been on the 4th floor as the higher you go the better the view. Clean room with nice amenities, the only negative about the room was there wasn't enough storage space. There was a beautiful armoire however it was locked because the owners rent this condo. There was also a few closets but also unavailable to us as they were locked. We had to ask the front desk to bring us an armoire for the kids cloths. The 2 buildings in the back of this hotel complex don't necessary have a ocean view unless you are on floors 3 and more because of the trees on this property, so make sure if you pay for ocean view you get a higher floor. The room maintenance for the week started a bit slow, the cleaning ladies would came very late in the day, at the beginning of the week I was actually looking for them. We didn't have our room cleaned everyday which was a choice we made, towards the last 3 days the cleaning lady was really nice and more attentive to come when we were in the room to ask us what we needed which we really appreciated. This property is very small and quaint. They have a lot of non-motorized sports free of charge to use by any guest: kayaks, sailboats, paddle board, Trampoline in the water. For the sun chairs, honestly no issues, didn't have to come down at 6:30am!! Yeah! We would come down around 8:30am and usually the first row was available if not the second! The pool looked nice, not too big, we didn't really use it as the turquoise waters was more appealing! There was a swim up bar however I didn't really see anybody at the bar or anybody serving drinks when I walked by. The bar on the beach had lot's of drinks however all week told us they had no Pina Colada, that was awkward because most sun destinations have some, so we had their delicious rum punch! The lunch restaurant Asu, service was a bit slow, like at least 30 minutes to get a meal however the food was good but expensive. One night we had the buffet on the beach at the beach party, the food was ok, a bit cold, the best part of the buffet were the salads and the desserts, everything else was just ok for 160$ US for 4 people. The other nights we went for dinner off sight to different locations by taxi. (Taxi would cost anywhere from 18-20$ each way for 4 people) The night we decided to do the Fish Fry we had an issue with the shuttle. You have to call and let the front desk know you want to take the shuttle to the other property. We called and let them know and we actually waited one hour and no shuttle came, we had to take a taxi to the Fish Fry which cost us 20$ each way. The next day I mentioned it to the Manager. Let me tell you thank god Foster the manager took amazing care of us during our stay. This is what made my stay really pleasant. We were celebrating a few milestones and when we booked in September 2016 we had mentioned it in our reservation. I received balloons, a cake and a Prosecco in my room. Foster really personally took care of us in a nice way with many special attentions that made my stay more memorable. We even had a good conversation about pro-activeness of staff and special attentions that would bring this resort for me to a 5 star. Honestly had it not been for Foster I would have given this resort 31/2 because its lacking the special attention from some staff members. As for the property, the location and the amenities its really a perfect place to chill and disconnect. There is really not much, if any entertainment or loud music at this property. Its really more of a condo/beach hotel, quiet and definitely not a loud resort feeling for those who want more action. A few nights I saw some people doing Karaoke near the bar area with their kids until about 9:30pm. We also went to the IGA not far from the Alexandra to pick up some groceries for the week, definitely not cheap. We had dinners off sight 5 nights out of 7 plus some lunches at the Asu restaurant and our groceries still cost us 300$US, they also charge 7$ per person each way to get to the IGA, just be informed! Overall we loved Turks and Caicos, first time for us, definitely a very expensive island to visit, therefore expect to spend some money. This resort is actually becoming an all inclusive resort in June 2017! Unfortunately I do not do all inclusive resorts since 2007 therefore not sure I will be back to the Alexandra however my experience will be memorable because of the unforgettable sunsets and beach front room I was grateful to have rented. Grace Bay beach is certainly one of the nicest beaches I have seen in a long time.
We are down here on vacation and it's a beautiful resort and the staff is wonderful. At the beach you have Wesley and Alan who are very helpful with the umbrellas and towels and Wesley will take you out on the Hobie Cat if you're not an experienced sailor. He's just great. Then you have Deon, Marcson, Michael and Adno who are all there to make your experience terrific.
We spent two nights here after spending four at a sister property. We enjoyed the location, right on Grace Bay. We really took advantage of the beach which is wide and long, and excellent for walking.The room seems to have been recently renovated and it was clean, bright and fresh. The grounds were very well manicured with a lot of green space.Staff at the bar near the beach were very friendly and attentive. The comfortable seating and fire pits were nice and probably very popular in the winter.The breakfast buffet was good with fresh fruit and made to order omelets. We would go back, we enjoyed every minute.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 155 Rooms
- Fitness centre
- Non-motorized watersports
- Scuba diving (fee)
- Tennis courts
- Activities Coordinator
- Tour desk
- Currency exchange
- Gift shop
- Laundry facility
- Coffee maker
- Hair dryer
- Alarm clock
- Iron/ironing board
- DVD Player
- Balcony or Terrace
- 1 queen bed
- Garden or Ocean View
- Living room
- Ceiling fan
- Bathroom with tub
- Maximum 2 adults or 2 adults and 1 child
- 2 single beds
- Ocean view
- Living room
- Ceiling fan
- Bathroom with shower only
- Two twin beds can convert to king
- Maximum 2 adults or 2 adults and 1 child
Resort Location Map
Alexandra ResortProvidenciales,Turks And Caicos Islands
- Hotel Contacts
- Extra Info
Princess Drive Grace Bay, TKCA 1ZZ Providenciales
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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