Grace Bay Suites
- What's Included
First some information about Turks and Caicos Providenciales island to set the context:The island is basically a flat limestone rock, featureless, virtually devoid of natural attractions.It can not even sustain palm trees, almost all natural vegetation are brushes and mangroves.Main selling point are great beaches and blue clear ocean (relatively cold in April - 78F).We stayed in the Grace Bay Area. There are several expensive hotels / resorts there which, I guess, cater to the clientele interested solely in beach/ocean/room combo. Those hotels are the most expensive (price-wise, not quite feature-wise) I have seen.All things on the island are EXPENSIVE. $12-17 hamburgers and $30-45 restaurant entrees are the norm. $40 taxi rides with no public transport.Grace Bay Suites came as a good deal on paper with a modest price. In reality, the place is in desperate need of renovation and gives impression of a cheap roadside motel.Pros: - The hotel location is great if weird, in close proximity to many restaurants, shops and a supermarket.- 5 minutes walk from the beach. - Our room was clean and had microwave, coffee maker and a fridge. - The staff was friendly.However plenty of cons: - The hotel entrance is literally through Danny's bar backyard/garbage dump. Walking every day there was not pleasant.- Noise and music from the popular bar at nights were ever-present.- Yes that, the smell of sewage in the pool area was present.- The staff uses some strong disinfectant for cleaning. We were greeted by pungent chemical smell which persisted for 2 days. And the floor was slippery.- Air conditioner was ancient and had noise level of a small plane. We simply could not sleep and had to turn it off at night.- The room was clean but the furniture was dated and worn. Our kid simply refused to sleep on that stained and ripped sofa.- Our main bed mattress was old had some nasty smell.- There is no WiFi. Whatever they call WiFi is a cruel joke. Most times connection is impossible and when possible the speed is slower when a dialup. Consider purchasing a prepaid Digicel sim card with a data plan in advance if wifi is needed.- Phones in all rooms (we asked several guests) were non-functional.- TV in the room is tiny and about 15 years old. - The beach area the hotel is allowed to use had literally 3 umbrellas and 6 loungers. After many complaints they relented and added 2 umbrellas.All in all the Grace Bay Suites is a low-end budget option on an expensive island.
On checkin the door lock was broken so we couldn't get in the room. We had to wait 45 minutes until a manage showed up to get us in. The reason the wifi is free is because it doesn't work! No curtains on the windows. Place is extremely run down. No beach chairs or beach towels. No real amenities of any kind. Air conditioner was extremely noisy so we had trouble sleeping. You pretty much just get a bed and thats about it.
We recently stayed over the Easter break and this hotel was perfect for our needs. We arrived early and Junior (Lester) checked us into our room right away on the second floor (201). This allowed us to get changed and get to the beach faster! He explained everything we need to know and what was in the area. The rooms have what you need to eat/make own food. We got breakfast food at the grocery store for the mornings and that was 5-10mim walk from the hotel. As mentioned before the walk to the beach is 3-5 min and also it is close to some restaurants. We found our room quiet and comfortable. Sometimes the power would go out but just had to jiggle the key back in and it was fine. Our room was clean and spacious. Loved the huge shower! Everything you need is in the area of the hotel! We even rented a scooter next door and there is free parking at the hotel. I suggest doing this or renting a car as we explored the many beaches and was amazed at the beautiful beaches around s the island. There is also free sun loungers the hotel has on Grace Bay Beach. Never had a problem not getting one and they are for the hotel guests only. Grace bay beach was very windy when we were there so the umbrellas came in handy. The staff were super friendly and felt at home! Our maid was very nice and we even go fresh beach towels some mornings when we exchanged them. We are going to be staying here again next Easter and I highly recommend this place to anyone who doesn't want to stay at an all-inclusive. Amazing manager, great price and location!
This hotel gave lots of value for the price. While it doesn't offer the all inclusive some look for, it does offer safety, cleanliness, great location, a kitchenette with sink, microwave and coffee/tea. The room was spacious and comfortable. The one downside is slow internet. I believe this is being upgraded. We stayed here two weeks. The staff was very nice and the manager "Lester" is the best manager I have ever encountered. I travel a lot and Lester was very accommodating to our needs. A big shout out to the wonderful staff Jamal, Lenny, Franco, and forgive me but I cannot spell the other girls names. They were all very, very, courteous and did a great job up keeping the room and the grounds. It is loud at nights due to Danny Boys resturant in the front, however, this was not every night. Turks and Caicos has incredible hospitality, the best I have ever seen in all my travels.
Having read the reviews here since the beginning of 2017 I was very apprehensive but this is the place in which I had been booked so I was determined to make the most of it. I was very pleasantly surprised when I was shown to room 107. It was very clean and beyond what I had been inspecting. There was a refrigerator, a coffee maker and a microwave. A nice king size bed as well as a searing area. One of two suggestions to make this better is to replace whatever disinfectant they put on the floor. It was slightly sticky and very pungent. I opened two window and turned up the AC to disapate the smell. My more immediate concern, of a safety issue, is that they use the disinfectant in the shower stall. When the shower is turned on, the shower floor becomes a "slip and slide." My advice to any guests is to put a towel in the shower to minimize the risk is slipping and falling. If management can find an alternative to the use of this particular disinfectant the hotel's rating could green up to 4. It is conveniently located to the beach (5-minute walk) and nearby restaurants (Fresh Catch in Salt Marsh Plaza and Caicos Cafe, a 10-minute stroll away).
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 24 rooms
- 1 pool
- Dive shop (fee)
- Snorkeling (fee)
- Currency exchange
- Baggage check
- Coffee maker
- Hair dryer
- Alarm clock
- Iron/ironing board
- iPod dock
- 1 king bed
- Garden view or Pool Views
- Ceiling fan
- Bathroom with shower only
- Maximum 3 guests
- 1 queen bed
- Garden view or Pool Views
- Ceiling fan
- Bathroom with shower only
- Maximum 4 guests
Resort Location Map
Grace Bay SuitesProvidenciales,Turks And Caicos Islands
- Hotel Contacts
- Extra Info
Grace Bay Rd, TKCA 1ZZ Providenciales
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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