Ocean Club Resort
- What's Included
OverviewAn azure sea, pristine white sand, and island breezes await you at the Ocean Club, a favourite wedding and honeymoon spot. Make yourself at home at this casually elegant all-suites resort where each spacious unit features a fully equipped kitchen and large screened balcony overlooking the stunning waters of Grace Bay. Explore the vibrant coral reefs just offshore, golf across the street at the Provo Golf Club, or savour the flavours at the renowned on-site Gecko Grille. Swim the turquoise waters and expect a visit from Jo-Jo, a wild dolphin who's come to call Ocean Club home.
Location: Directly on Grace Bay Beach, 20 min drive from the airport. Provo Golf Club nearby.
We stayed here the week of Easter and I have to say it's in a painful state. Do not get room 4303. While view is good, the room is in terrible condition. I understand that these are owner suites however, I cant understand why they wouldn't have a minimum standard that owners would have to keep the condition of the furniture and suite in. We were told we were "upgraded" and if this is an upgraded suite, I would hate to see what we had originally. The furniture hasn't been updated in probably 30 years. It's dirty and uncomfortable and horrible wicker decor. There's nicer high end wicker - this is straight out 70s grandmas front porch wicker. Even the small things which would cost minimal to update like the alarm clock is not operable and probably 20 years old - like how much does a new alarm clock cost?? I called Expedia reservations, I called the head office of Ocean Club reservations and spoke to the office manager here and all I was told was I'm out of luck - they can't move me and if I want to check out I won't get any money back. I would highly recommend to find another resort if you even remotely travel on a regular basis. We stay in hotels every week and this, for the amount we paid ($500+) has to be the worst I've experienced.
Comfortable, classy, cozy beach front 2 bedroom condos. Well appointed kitchen, friendly and accommodating staff. Would book again and consider bringing the whole family. Easy to get around the island from here. Do rent a car.
Stayed for a week at Ocean Club Resort in an Oceanview Junior Suite. Suite was very well kept with a fully equipped kitchen. Daily maid service was included. Beach chairs, umbrellas and towels are provided on the beautiful Grace Bay beach and at the two pools. Resort is located on a more remote area of Grace Bay Beach with spectacular views. Free shuttle service is provided to the sister club Ocean Club West which is about a mile away and located more in the "hub" of activity near the restaurants, shops and grocery store. Cabana Bar & Grill is located on resort premises and Solara Restaurant is located at the Ocean Club West Resort. Free WIFI was available in the suite.
After a medical emergency landed my mom in the hospital a few days before our trip, we attempted to contact the resort in order to postpone our reservation. Unfortunately, we were told that despite our medical emergency, they were completely unwilling to adjust the date of our trip or give us a credit for another time. First, they told us that it was "busy season" and therefore they could not accommodate a delay in our trip while we made sure she was medically able to travel. When I asked if we could simply have a credit for another time altogether or a refund, they explained that it would be impossible to rebook the room (despite the alleged busy season) and therefore would not help us. This resort has no regard for customer service or extenuating circumstances. Don't risk it! Also, there is no way to get ahold of the resort itself without dialing out of the country and spending a fortune on your cell phone bill, therefore the only person you can interact with is a third-party company who is impossible to deal with!
Visited with the family and had an ocean view ground floor suite.....which was our preference. Less of an ocean view from the ground floor, but the convenience of having a door on the patio was nice. We ended up eating many meals at the beach cabana. The staff was friendly and the food was excellent....along with the view!Loved being on the quiet end of the beach. Plenty of space and no issues grabbing chairs on the beach. We walked every day to OC west and back. We also rented a car and drove by the former estate of Prince with its purple driveway and went snorkeling off the beach near the marina and saw sting rays and sea turtles. Golf is across the street at Provo golf club. We will return.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 86 rooms
- 2 restaurants, including: a la carte restaurant
- 2 bars
- 2 pools
- Fitness Centre
- 3 tennis courts
- Water sports centre
- Internet station
- Full bathroom
- Air conditioning and ceiling fan
- Cable television
- Coffee maker
- In-room safe
- Iron and ironing board
- Kitchenette facilities
Junior suite with balcony or terrace:
1 bedroom deluxe suite, Garden, pool or ocean view with balcony or terrace:
Deluxe studio suite and 2 bedroom deluxe suite also available.
Honeymoon Bonus - Receive a bottle of champagne. Marriage certificate dated within the last 3 months is required upon check-in.
Wedding Packages - Are available. Please inquire for details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Ocean Club ResortProvidenciales,Turks And Caicos Islands
- Hotel Contacts
- Extra Info
Grace Bay Beach Providenciales
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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