Ocean Club West
- What's Included
OverviewTwo resorts in one, play at both! Right on Grace Bay Beach with a free-form pool at both hotels. Self-catering apartment-style units and up to 2 bedrooms, great for families.
Location: Directly on Grace Bay Beach, 20 min drive from the airport. Golf course nearby .
Just returned from 5 days here. The property is right on Grace Bay on a beautiful, in crowded stretch of beach. We were pleased with our 1 bedroom unit which had a pool and ocean view. The resort is older but very well kept and clean. We enjoyed the pool (small) but would have liked it more if there was a pool bar or bar service at the pool. Guests can go get drinks at the beach bar but there is no service if you are looking to order drinks while sunning or swimming. Same goes for the beach. Drinks were well made but expensive so we didn't frequent the bar. Also not sure what the happy hour was as we ordered drinks a few times during that time period and were not offered and specials.We ate at the Solana restaurant twice and found the food to be very disappointing. For the price you pay I would have expected better quality food, presentation and taste. The property could also benefit from a more casual menu in the evening which I saw advertised on their website but didn't experience that offering once there. Housekeeping and the grounds services were all good and friendly, however the front desk staff was a bit unfriendly and were not very welcoming. Decent stay, but wouldn't return.
So this was our 4th visit to the island and we love everything about the Turks and Caicos! We were very excited to stay at Ocean Club West as it is rated higher on TripAdvisor than the other resorts we have stayed at (the Alexandra, 2 times, and the Sands at Grace Bay). We were immediately disappointed when we arrived and received no welcome drink at check it! After a long day of travel, when you finally arrive in paradise, there is nothing better than being greeted by a cold and delicious rum punch! A welcome drink should definitely be added to the check in process! We booked a two bedroom ocean view suite. We ended up in building E room 535 and it was disappointing. Our ocean view was basically nonexistent and the room was like visiting grandma's house in 1985. We were not impressed at all. I told the front desk that I was not satisfied with our room and the man I dealt with was apologetic and checked to see if there were any better rooms available but none were. I understand that most or all rooms are owned individually but the remodeling standards need to be more consistent across the board and if a room has not been updated then it should be advertised that way and be offered at a discounted rate. Both The Alexandra and The Sands at Grace Bay are both much nicer than Ocean Club West. I have no idea why Ocean Club West is rated higher than both of those properties on TripAdvisor. I will add on a positive note that all of the staff we encountered were friendly, the restaurant was very good, the pool was beautiful, and the location was great. However I was expecting a "modern and elegant" room and instead received an outdated and poorly maintained room. Unfortunately we will not stay here again.
We stayed in a two bedroom third floor condo (penthouse) with pool view. Although the place is older, it is spacious, clean and good location. We really enjoyed the screened in porches! The pool is nice and beautiful beach with Kayaks and paddle boards for free if wish. It wasn't crowded at all so no problem finding chairs which was nice. Beach bar was nice too. We were able to walk to some shops and restaurants which was good since taxis are expensive. The negatives: everything is expensive on the island ($14 dollar cocktails and $30 to $40+ dinners) and the room was musty smelling when checked in but cleared with a candle and fresh air breeze. Definitely recommend for price, spaciousness and location.
My husband and I spent a week in a junior suite and had a fantastic experience. Our junior suite room came wonderfully equipped with anything we would need for the week. And the unit was on the 3rd floor, so we had a peek-a-boo ocean view and wonderful breezes to enjoy from our balcony. We loved the pool and the beach was amazing - too bad some guests can't find the ashtrays and trashcans that are available for their use. The common area grills are awesome and extremely clean. The entire grounds are wonderfully maintained and beautiful. We enjoyed the onsite restaurant - Watson and Kerwin were great and Desmond makes a mean reef runner. The property is in a great location and it is very easy to walk to the grocery store, Salt Mills shopping area and many restaurants. We didn't want to rent a car and didn't need to in this location.
Had beachfront room for 3 nightsClean and safe place to stay. The staffs are very friendly and helpful, walking distance to small shops. Beautiful views every morning will help to enjoy a vacation to max!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 78 rooms
- 1 restaurant
- 1 bar
- 1 pool
- Fitness Centre
- 2 tennis courts
- Gift shop
- Water sports centre
- Internet station
- Dive shop
- Full bathroom
- Air conditioning and ceiling fan
- Cable television
- Coffee maker
- In-room safe
- Iron and ironing board
- Kitchenette facilities
- 1 king-size bed
- Max occupancy 2
- 1 king-size bed and 1 queen-size sofabed
- Washer and Dryer
- Max occupancy 4
- 1 king-size bed and 1 queen-size sofabed
- Separate living area
- Washer and Dryer
- Max occupancy 4
Honeymoon Bonus - Receive a bottle of champagne. Marriage certificate dated within the last 3 months is required upon check-in.
Wedding Packages - Are available. Please inquire for details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Ocean Club WestProvidenciales,Turks And Caicos Islands
- Hotel Contacts
- Extra Info
54 Bonaventure Crescent Grace Bay Beach, TKCA 1ZZ Providenciales
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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