Parrot Cay Resort
- What's Included
- All Inclusive Features
This place is amazing. We went for our 10th wedding anniversary eschewing Hawaii and other destinations because we didn't want to stay in a huge resort where we'd be just another guest in the machine. By the end of the first day everyone knows your name. And you know theirs. It is exactly what you're looking for if you'd like a vacation that does not fit in the "really lovely" bracket, but instead in the "completely magical" category. The focus on wellness is balanced just right. Not too regimented, but you'll leave glowing. The attention to detail is amazing, from the moment you arrive at the private dock, actually, from the moment you are whisked up at the airport. The only downside: from now on everything will be measured against the Parrot Cay standard... it's going to be hard to top ;)
I had always wanted to stay at Parrot Cay and was thrilled to finally have the chance to do so on an anniversary trip to Turks. That said, our stay at Parrot Cay was mixed, especially when compared to our first 4 extraordinary nights at a swish hotel on Grace Bay in Provo. Here's my feedback, pros and cons: Accommodations in an oceanfront room (NOT a Villa) - In desperate need of renovations, which are imminent. The bathroom, for example, had no shower door and a bathroom flusher that needed to be jiggled after each use. The first night my lamp shade broke and had to be replaced. Furniture was dated and lighting poor. Wifi router went down. Built-in couch had springs popping through. Even the key was outdated as the door had to be locked from outside and wasn't easily portable. Service - Friendly and attentive but not extraordinary to the level of anticipating guest needs. Example: spa appointment and kayaking excursion booked through the front desk and no golf cart available either time to take us to the appointments. At departure, we waited again and the woman who did drive us grabbed a water bottle for herself but didn't ask us if we'd like one. At dinner one night I was eaten alive by bugs and had to ask for bug spray, rather than it being offered. At our hotel on Grace Bay servers walked the beach offering aloe and sunscreen; here it was left at a kiosk for guests to ask for. Cost - In light of the service and accommodations, it is unconscionable that we paid $800 per night. In the low season. All recent guests should be extended an invitation to return to the newly renovated resort at a discounted rate. Location- Parrot Cay is a beautiful but SECLUDED island. Do not make the mistake of thinking that you can pop over to Provo easily. If you're interested in diving or eating out at all, then spend some time in Provo too. I am sooo glad we did. Food: Very, very good. Lots of healthy options. Also fruit delivered to the room daily and high tea offered mid-day. Breakfast was included. Delicious juices and coffee, also enjoyed The NY Times digest at our table. Activities: We loved having bikes available to explore the island and a wonderful running/walking path that meandered through coconut and banana groves. My husband took advantage of yoga and Pilates, both of which were great. A definite highlight for both of us was a kayaking excursion through the mangroves with guide Jimmy Lee. We will never forget our incredible morning with him. Massage/spa was good but not great. Surprising given the holistic aspect of the resort. Beach/pool: The pool here is gorgeous. Beach was a bit of a disappointment after Grace Bay. It's narrow and chairs are close together. Also Parrot Cay gets lots of wind so sand kicks up. Ocean water is gorgeous. Hobie cats, windsurfers and paddle boards are plentiful and lots of fun. Other: Lots of young children at this resort for some strange reason. I am a parent of two, and I found myself very annoyed that it was hard to find peace and quiet at the pool, at meal times and sometimes in our room. There should be some restrictions placed on kids under 12 as many hotels have, especially ones not set up to accommodate young guests. Guests are allowed to smoke in public spaces here so we had to deal with secondhand smoke at the beach. This seems very antithetical to Parrot Cay's mission given that it's a "wellness retreat." Big thumbs down for this. If you have mobility issues be sure to ask about fully accessing this property. We did LOTS of walking and stair climbing. Overall: While Parrot Cay is in desperate need of renovations (which are imminent) and would benefit from a few service tweaks, the island is a special place. There is a friendly, down-to-earth vibe that is palpable, and we left feeling relaxed and grateful for our time away. If you've never been to Turks before and/or are looking for a truly extraordinary beach experience then be sure to spend some time on Grace Bay too.
My husband and I lead always-on lives in NYC and so we love to escape to places that are tranquil every once in a while. Parrot Cay did not disappoint.From the welcome hut, to the boat ride, the near-private beach, the impeccable service and (not-inexpensive) food, Parrot Cay was one of our better travel experiences. It definitely provides R&R.Only recommendation to Parrot Cay would be to limit the age of children at the resort as it does impede on the quiet atmosphere.
Dear COMO family,We want to thank you for an amazing experience at your resort. On a recent vacation and 20th anniversary celebration for our dear friends, we had the pleasure of visiting this serene paradise. From the time we arrived at the airport and were greeting by a smiling COMO host, we knew this would be a vacation like no other. A beautiful boat ride to the island where we were greeted by our butler, Ningsih. She was there at the dock to greet us with her calm welcoming smile and from that moment on, she was there for our every need. Thank you Ningsih, I hope I didn’t embarrass you by bawling saying goodbye to you. I meant it when I said you made our trip so special. I will never forget you! I’m so glad we chose the two-bedroom beach villa, because we were able to have you! Our second day on the island Ningsih arranged a special evening in a private dining venue called The Cottage. This gorgeous room opened up to astonishing water views with a pool of flowers in the middle of the room, candles and everything was so beautiful! Our friends had a beautiful anniversary celebration and we were honored to be there with them.COMO Shambhala Spa. The experience is authentic and genuine. The therapists are so gifted. The treatment room has a water view and you just want to stay there forever. Probably why we went back the following day and did it again! At the spa we had the pleasure of meeting your Spa Manager, Lisa Jody. Wow! What an amazing lady and thank you, thank you Lisa! Thank you for telling us about the residence specialist, Dr. Parth. We made appointments the next day for a Reiki Healing Session. Dr. Parth has a gift. His healing therapy leaves you feeling very in tune with your body and mind and his advice, I will live by. Thank you Dr. Parth! Okay now if stunning turquoise waters, fluffy white sand beaches, and a spa like no other wasn’t enough, the food. THE FOOD. Excellent! Everything was delicious!!! Beautiful restaurants and amazing service. Claudia, the Reservations Manager. Thank you Claudia!! You helped us with all of the arrangements. Sorry for all of the emails. It was so good to have a connection to the property before arriving. Once again, special from the start.The staff at this property make you feel at home. Genuinely wonderful people! So many to thank for making this such a beautiful trip. General Manager, Dant Hirsch, you run a fantasy island! Thank you for a beautiful experience that we will never forget.Sincerely yours,Jorge Magluta, Hilda Magluta, Kenneth Hanley, Angie Futrell
Exemplary service is rare enough but adding soul, graciousness, warmth, enthusiasm and heart made for an incomparable experience! From the moment my 18 year-old daughter and I were welcomed at the airport and driven to the Parrot Cay launch by Reno and Theresa, our first visit to the Turks & Caicos was a dream! A 25-minute boat ride through the crystal clear aquamarine waters transported us to paradise completely! We were welcomed at the hotel with open arms--within hours it seemed as if the entire staff knew our names and made us feel as if our happiness was their primary concern! Our room was cozy and charming with a lovely balcony overlooking the stunning landscape and sea. We were at the pool at 7:30 am our first morning to enjoy a session of yoga with Dr. Parth--enlightening and enjoyable! I received an email from him reviewing what he had shared with us about health! I mentioned to Katerina that I'd love to go snorkeling off-island, if possible by catching an already scheduled ride on the hotel launch--by breakfast the following morning she had it all arranged and we spent an awesome afternoon exploring the colorful sea and island inhabited by adorable iguanas! We took a long walk on the beach early on our last morning before opening and Tony appeared with ice cold water for us thinking we might be hot and thirsty! So much fun to bicycle to the banana and coconut plantations--children get to plant their own coconut tree! We were treated to sublime cuisine offered by Chef Kadek, creative dishes with enticing flavors. Lokeeta added so much to our dinner experience at the Lotus restaurant each night. Harry, Restue, Pande, Patty and Kongkea all went out of their way for us, adding so much to our experience. We have already planned to return with my husband hopefully next year!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Daily buffet breakfast
- Day and night tennis
- Daily fruit basket in room
- 2 A la carte restaurants, including Mediterranean,Caribbean and Contemporary Asian
- 2 pools
- 2 lit tennis courts on
- Games room
- Gift shop
- Water sports centre
- Fitness centre
- Como Shambhala Retreat including yoga pavillion, extensive massage therapies, ayurvedic programmes, wide range of facials, holistic therapies, health consultants, health giving cuisine, yoga retreats, complimentary yoga and pilates classes daily, steam room and jacuzzi
- 1 king-size bed
- 1 full bathroom
- Air conditioning and ceiling fan
- Hair dryer
- CD player
- Coffee maker
- In-room safe
- Internet access
- Maximum occupancy of 2 adults or 2 adults and 1 child under 12
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Parrot Cay ResortProvidenciales,Turks And Caicos Islands
- Hotel Contacts
- Extra Info
164 Leeward Marina, Providenciales British West Indies, TKCA 1ZZ Parrot Cay
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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