The Regent Grand
- What's Included
Customer Service seems WAY off. I feel I'm not that important and they could care less. It's really unfortunate too and they promote this "Enjoy the personalized attention of our gracious staff that understands how to meet your every need" but that isn't what you get at all. Disappointed and frustrated.
We stayed here in a two bedroom suite with our adult children. Overall the facility was very nice and the staff was friendly and helpful. The bar and pool service however was horrible. Upon arrival, we stopped at the bar to get lunch. It took a long time to get service. We waited 45 minutes for a couple wraps and had to set up our own table. Throughout our stay, it was difficult to get service at the bar and impossible at the pool. The staff seemed to have their small group of favorite guests that received over the top service. All others were ignored. If you stay here I would recommend buying drinks and snacks at one of the local shops and bring your own to the pool.
The hotel does not have any green space where you can walk but the beach was pretty private with lovely waters and clean sand. Pool was small and mainly for rinsing off. The restaurant was very good. The apartment was very spacious, clean, and extremely well appointed. The staff were very attentive. This is a quiet hotel. If you want a busy resort then look elsewhere.
I cannot say enough good things about the Regent Grand. This hotel is a bit upscale for what my family usually goes for but it was a special occasion and we loved every minute of our stay. The staff is very attentive. Jojo and Gil out by the pool and beach and Michelle at the front desk were consistently friendly and helpful our entire stay. Our rooms were beautiful with a killer view out on the balcony. Breakfast was included which was great because it would have been a bit pricey for over a week for a family of four otherwise. Staff at The Vix, where breakfast was held, were helpful and quirky. We were mostly served by Nedia and she was just lovely. The hotel is a fabulous location in regards to restaurant nearby. We walked to a new restaurant for dinner nearly every night of our stay. The pool and beach areas of the hotel are immaculate. We would absolutely love to stay here again should we ever visit Turks and Caicos again.
Stayed here on an overnight stay in a 2 bedroom villa overlooking the pool. It is in a good location with easy access to the beach. Service was good as were the abominations. Walking distance to shops and resturants. If it was a leisure trip, it would have been nice to stay here for a longer visit.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 54 rooms
- 1 restaurant
- 2 bars
- Tennis court
- Common Area Wireless Access
- Parking On Site
- Concierge service
- Car rental service
- Business facilities
- Meeting facilities
- 1 Queen Bed
- 975 Sq Ft.
- Bath and shower
- In-room safe
- Cable TV
- Air-conditioner & ceiling fans
- Bath robes and ultra soft, oversized bath towels
- Clarins bath amenities
- Full kitchen
- Separate living and dining area
- Occupancy: 2
- 1 King Bed or 1 Queen Bed
- 1250 Sq Ft.
- En-suite bathrooms
- Occupancy: 2
- 1 Queen Bed and 2 Twin Beds
- 1130 Sq Ft.
- 1 Bath and shower
- Occupancy: 4
Resort Location Map
The Regent GrandProvidenciales,Turks And Caicos Islands
- Hotel Contacts
- Extra Info
Regent Street Grace Bay, TKCA 1ZZ Providenciales
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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