The Sands at Grace Bay
- What's Included
- All Inclusive Features
OverviewSet on spectacular Grace Bay beach, this beautifully appointed all-suites hotel is perfect for families and couples looking for a beachfront home away from home. Enjoy absolutely breathtaking views from the floor-to-ceiling windows in the oceanview studios. The comfortable condo-style accommodation also features handy kitchenettes, and larger studios have a washer/dryer. There's an oceanfront cabana restaurant and bar on-site, along with a watersports centre.
Location: Directly on Grace Bay Beach, 10 min drive from the airport, Provo Golf Club nearby.
my family has stayed here for nearly 10 years. We made our last reservation 365 days ago as we checked out last year. We need two two bedroom units on the ground floor close to each other to accomodate little ones and a senior with arthritis. We requested specific rooms by number. I called them three times to confirm, including three days before our arrival; they said they had the request and would do their best.Our family of 10 showed up from VA, CO, and OR and were told the only rooms for us were on the 3d floor in different buildings. Our group cannot walk up the steps to the 3d floor. So, we scrambled and on the fly found another hotel.After all these years, The Sands did not care about our family at all. They do not honor our loyalty; they do not respect all the payments we have made to them for nearly 10 years; they do not honor our year old reservation requests. They do not care about anything except money
We stayed for 8 nights in April as a family of three in a studio apartment. The hotel is great but there are a couple of issues that the hotel should address - which other of this class in other destinations do better (see 'cons' below). The location lovely. You definitely should have a car! I spoke to a couple of locals who told us the walk between the hotel and the shops/restaurants is not safe at night due to some 'naughty boys' (their phrase not mine) and it runs alongside some scrubby ground and is not lit. The island is beautiful and cheaper restaurants are available if you leave Grace Bay.The PROS: The hotel grounds are beautiful and very well maintained. The gardeners do a great job keeping everything tidy. The beach is amazing and the sand lovely. The apartments in general lovely especially the screened balcony and the provision of washer/dryers. The housekeeping good. We liked (and used) the beach food/drink service. The onsite restaurant great and we really really enjoyed the shrimp curry.The CONS: Our main gripe was the reserving of sunbeds around the pool and on the beach. On windy days they won't erect sunshades on the beach so the fixed huts are in demand. We watched one reserved for several hours without anyone present. I asked about another which had towels only, and was reserved if we could use that and was told by someone further along they were coming back (yes a few hours later). Beds can equally be reserved around the main pool. Both these issues could be resolved by the pool staff ensuring that they remove things after an hour or so - which didn't happen.The other issue was the ball games - sorry. People throw fairly large balls around the pool and from side to side inside the pool. This is painful if you are hit full on in the head!! Really this makes it feel like a little like a private club for the people involved and dissuades other people from swimming.There is a fair amount of seaweed on the beach - it changes further along and there is less but in front of the hotel a fair amount - and the sea shelves fairly steeply so you need to watch children carefully. Lastly, my son stepped on a sea urchin on the beach right outside the hotel. the staff were GREAT and knew exactly what to do BUT it did make us consider that he should swim and stay in wet-suit shoes on the beach/sea.LASTLY: Would we go back? yes, but we'd probably look for a quieter time of year.
Our family chose this not-all-inclusive resort because we wanted to incentivize ourselves to dine off-property some nights, see a bit more of the island than just the resort. That worked out well, and we had a fine time.The site is spectacular, along an amazingly beautiful beach. There is not another developed site immediately to either side of the property, which means that you don;t feel close din by too many other folks, and the beach space is very large. The area directly in front of the resort becomes relatively full of folks if the resort if full, but if that worries you, you can walk a short distance and find some space to spread out. Beach is pristine white sand, and remains sand once you venture into the water (some places have a nice sand beach that turns into coral-rock a few feet from shore.) The property is a short walk to a shopping/restaurant district, and activity-boats can come pick you up right from the beach.Do be aware that swimming inside the marked area means you don't have to watch out for (or be watched out for BY) boats coming to and from the beach. Outside the marked area, be aware of the traffic possibilities.The restaurant on property (there is just one) is good for breakfast and lunch -- dinner menu is a bit limited, but tasty. The prices seem high, even for the islands. Service can get a bit slow, but since you are sitting with a view of the beach and ocean, it is not too bad a thing to enjoy the time and the view. Staff were uniformly friendly and helpful. Plan a few trips off property for meals, for variety if nothing else.The beach crew can set you up an umbrella and some chairs, arrange for excursions on the parasail or float-ride boats, etc. They also supply beach towels -- but since there is no inventory control there, it sometimes happens that towels run out as people keep them in their rooms. You can either keep a towel and contribute to the problem for the rest of the folks, or realize that even if you gamble and are without a towel, you'll be fine in the warm breezy air, and besides most days the towel supply holds out.Rooms (suites, really) are very nice and well kept up. I am told all have at least some glimpse of the ocean from the porch if nothing else, and the ones with a straight sea view are spectacular.The front desk staff were helpful and friendly, and dealt with the minor issues that always come up when guests sign for everything using their room number, with the inevitable occasional transposition of numbers and such that might move one item from one bill to another. Sorted easily, no issues. Concierge was highly competent and very helpful.Little catamarans, paddle boards and kayaks are free of charge, sometimes they might be so popular as to make reserving one for the "next time out" a good idea, but often we just walked up and asked for the toy we needed, and then go on the water.A few issues presented themselves. Be careful, and very explicit, about how many and what sort of beds you are getting. The number of suites with twin beds instead of a king is limited, and that may matter to you. The resort did not have the ability to swap in twin mattresses, and this raised some issues when we did not get the bed count we needed to accommodate adult children who might not ant to share a king. The sofa bed is not bad, for a sofa bed, but for an adult it is not all that good. Ditto the cot. We were blessed with adult children who found a way to make it work, but that could have been a disaster. Be sure they promise you in writing the bed situation you need, if it is critical, and follow up with them before arriving.The property has one pool, which is pretty and was enjoyed by the kids in residence -- there is also a "lazy river" that is so lazy as to not move at all, also popular with the kids. The hot tub is the only non-kid bit of man-made water to dunk in, and is kept plenty hot. To me, with the crystal blue ocean right there, the need to get in the pool was not high -- but if you need a quiet pool without a lot of Marco Polo being played, you may be out of luck.There was no visible security -- but we usually left our room unlocked, and nothing walked away on us.On the whole, a nice place, well maintained and beautifully situated. we had a fine time.If you go, watch out for the Night Heron that lurks around the pool of an evening, and tell him we said "Hi."
We were at Sands for a week at the end of January 2017. Our room was on the 3rd floor which was to our liking - no one above us to make noise. The stairs are outside and not for those with hip problems.The room was very quiet until the renovations started, thank goodness it was at the end of our trip. The beds were comfortable, the full kitchen was stocked with all utensils and cookware needed. The laundry came in handy. The pool was not crowded, the beach was beautiful. We were able to be picked up on the beach for our snorkel trip. We needed a break from all the sun and walked into town several times: it's shorter to go along the road, but you can walk the beach to the Seven Seas and end end up at the end of the tourist strip.
I would stay here again; a little pricey, but great place and awesome location to stores/restaurants/groceries. Read more below for details.We stayed in a garden view condo that had a kitchenette. It was a great room on the main floor and it was pretty quiet in terms of guests (building 6). Only complaint is that it was right next to where the staff room must be because they start being loud at 7 am. Furthermore, which we didn't know before going, the condo had a washer/dryer. We never used it but it could be really handy for parents. They do an excellent job at grounds keeping, both in the courtyard and beach area. They try really hard to make the beach look like the pictures even though there is seaweed all over the place. Unfortunately, this part of Grace bay gets a large amount of seaweed. Hotels to the east of this area do not. The room service was superb and the beach food/drink service was excellent. The beach attendants were great as they will find you chairs and put up umbrellas for you wherever you want. I felt bad for them at certain times - I saw one family abuse the 60 minute limit trying to save with towels...they were gone for > 3 hours then freaked out at the beach attendant when "their" chairs and umbrella were gone. Seriously people, read the signs and be human beings.Hemingways is an ok restaurant, but I'd suggest venturing out or using your kitchen if you have a full kitchen condo. The wifi was ok, not awesome, but ok. It was hit and miss in the evening.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Daytime tennis
- Manager's cocktail party
- Welcome drink on arrival
- Hobie cats
- 116 rooms
- A la carte restaurant
- 1 bar
- 3 pools
- Fitness Centre
- 1 lit tennis court
- Outdoor whirlpool(s)
- Casino nearby
- Dive shop
- 1 queen-size bed
- 1 full bathroom
- Air conditioning and ceiling fan
- Cable television
- Clock radio
- Coffee maker
- In-room safe
- Internet access
- Iron and ironing board
- Kitchenette facilities including microwave, sink, toaster, dishes, cutlery
- Washer and Dryer
- Maximum occupancy of 2
- 1 queen-size bed or 1 king-size bed and 1 queen-size sofabed
- Kitchen facilities including refrigerator, microwave, stove, dishwasher, washer, dryer, sink, toaster, dishes, cutlery
- Maximum occupancy of 4
Wedding Packages - Are available. Please inquire for details.
Resort Location Map
The Sands at Grace BayProvidenciales,Turks And Caicos Islands
- Hotel Contacts
- Extra Info
Grace Bay PO Box 681, TKCA 1ZZ Providenciales
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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