Villa Del Mar Turks and Caicos
- What's Included
This was my first time attending any club med resort and I was a little skeptical initially; however, it was the best trip ever! We had a fantastic week... the food was great, the beach was breathtaking and the GO's were friendly and outgoing. The rooms were clean and the beds big and comfortable. We made many friends and plan to return as soon as possible!!Shoutouts to Nick and the entire sailing team (I apologize, I forget their names) but they were fun, safety conscious and outgoing. Nick went out of his way to make our Armada experience memorable. Also- his rendition of the Backstreet Boys was a treat. HahahaBill (sound tech) ate with us for supper one night... he was interesting to talk to, very friendly and down to earth. It was very evident that he has a passion for what he does and is an asset to Turkoise. He saved the day during a technical malfunction at the circus show.... true MVP. The entire circus team was amazing and left me in awe! Although Patrick appeared to be injured, he offered to help with my bags (and did) and always had a 'hello' and a smile every time we saw him. I hope he's back swinging next time we go!Terrance in reception helped us out with various calls that needed to be made and transportation to be arranged. We very much appreciated his help! The amount of energy all the GO's was incredible! They were always dancing, singing, acting etc. I really got the impression that they all truly loved their jobs. The chief, Francis was an animal! In a good way of course, he was very involved and was always present. Im not sure when he slept. Overall, we do not have anything negative to say about our trip, other than it was not long enough! Thank you to the FANTASTIC team at Club Med Turkoise for a memorable vacation. We will be back soon!
The only reason I gave this place 1 star is because of the staff. They are super friendly and helpful! My husband and I only lasted one night here and we had to leave before it ruined our vacation. This place looks like a shack! It's in need of a complete facelift! We aren't super picky travelers but man, this was such a disappointment right when we got there. The room was clean but very dated. There was not hot water and the resort kept having problems with it. The food was not good. There's only 1 restaurant, the other one burned down in December and hasn't been reopened yet. While we were in the dining hall, a fan caught on fire and the windows wouldn't even open or were broke! That was what did it for us and we checked out that day and went to a different resort. I'm so thankful I did because that place would've ruined our entire vacation! Don't waste your money!
Came back from Club Med after a week’s visit and thought I’d post my experience – since I used Trip Advisor to find out what to expect before I left. This was my first time staying at a CM, as well as first to Turks & Caicos so didn’t know really what to expect – although my sister and husband have been going for years. The beach was beautiful and the Club Med experience is just what you make it – you can either be really involved with all the activities or stay clear and just chill. Sitting by the pool, you hear all the announcements and see the goings-on, and on the beach it’s pretty quiet. It’s an open beach so while it’s an adults-only resort, there could be kids playing on the beach or others walking by. I wasn’t bothered by anyone trying to get me to buy anything or braid my hair (lol) like I have at previous islands. The rooms are basic, and as others have stated – this isn’t a luxury resort, and is pretty inexpensive for the area. The water was either scalding hot in the morning or cold in the evening, but if you shower mid-day, it’s just right! (haha) While at the front desk one evening the staff were fielding many calls about no hot water, it’s probably worse when they get large groups all checking in their first day. The food is buffet-style, very diverse and I thought, delicious! Fresh veggies for salads, and lots of vegetarian options as well as good choices of meats. Lots of gorgeous desserts too. A couple nights we ventured off to get dinner at some local places – good, but when you’ve already paid for everything not really a need unless you are tired of seeing all the same people 😊 There are theme nights with dress codes – such as all-white or blue & white but are very informal, you don’t have to ‘play along’. My last day there were issues with the coffee machines which upset a lot of people (this is going on trip-advisor!) but you could tell who was new and who had been there a while and just waited in line for it to be fixed. Maybe if I drank coffee this review would be different! The people and age groups were diverse, from young to elderly with walkers (although very few elderly). Plus lots of different languages spoken but mostly French or English.The people who work there are friendly enough and helpful, but tend to gravitate towards the young. My week there were some ‘guest workers’ – Aaron, the yoga instructor was awesome! Keith played guitar during happy hour at Sharkeys and was a lot of fun and got people singing and up dancing. I spent a lot of time sitting on the beautiful beach reading but did get in some activities – snorkeling was fun and almost didn’t even try until I sat in on a local fish talk with Mari. I’ll admit I was a little nervous but the guys out there made us feel safe. Aqua aerobics was fun in the pool and since I didn’t do the clubs felt like I got to dance a little bit haha. I’m not that into going to shows so nothing to share except for the trapeze show which was pretty good – although probably since they had some experienced guests instead of newbies falling off. The bar area near the pool smelled like stale beer – kind of nauseating! Otherwise, it would be a good area to rest in the shade. Got a wonderful massage with Clara and did do one excursion – eco-kayaking which was fun. I hoped to kayak or paddleboard at the resort which is included but it was pretty windy with choppy water. You do lots of walking since it’s a large compound, which was great – my room was at one end (building C) and meals at the complete other end so I was able to get my steps in. Another bonus of my room being far is that it was very quiet at that end, others complained of noise from the club late night. It was a very relaxing time for me. I would go back – hope to bring some girlfriends with me and make it a party!
As someone who traveled at many all inclusive resorts in the islands we were negatively surprised by the level of service at the Club Med in Providenciales. It is an expensive island and the all inclusive resort is good value for the money however we expected better services at this resort. Let;s start with the good part: location on the best beach on the island! Nice white sand you can stroll, blue turquoise water, not many people on the beach, Also, being adults only resort, it is rather quiet, except at night when the party goes on, I will come back about this aspect. Resort provides plenty of shade on the beach and there are also free snorkelling trips which are quite good.Food: all meals are served in the buffet restaurant, there is a snack bar close to the beach serving burgers and fish tacos between lunch and dinner and some snacks late night, If you want to sit at the restaurant at a table that is empty but needs one more set of utensils, good luck, a waiter will tell you cannot sit there and you have to sit at another table of their preference. All food and beverages are served buffet style, including coffee, wine, beer. Coffee machines are especially quick to stop working in the morning and after waiting in long lines to get a coffee if one is out of service no one will come to fix it or will know what to do about. They start to serve beverages at the snack bar on the beach after 12 noon... and they are watered down and low quality. Food is ok, a bit repetitive, got better during our stay, it was also Easter so maybe the quality was improved for the occasion.The rooms are dated,in really old style buildings, but reasonable comfortable and clean. Even the bedding was not that bad, we expected worst from other reviews.. It is pleasant to sleep with windows open but can get noisy at night. There is at one night per week when the management throws a party at the bar in the middle of the resort, next to buildings with rooms where people like us would like to sleep at 1 am at night, but the music is pumping hard.... Even more interesting is the vast majority of party people are not the guests but the Club Med own employees or GOs as they like to call themselves.... There are a bunch of young guys and girls who are having great fun working in the resort, partying at night and honestly not carrying much about anything else.... In conclusion, Club Med is ok place to go for a short trip to the Turks and Caicos, just don't expect great iservice
Club Med is Club Med no matter which one you go to. If you don't know the drill you should research their unique style on their website or in another review. What you need to know about this particular one is that it needs an update, which is planned for 2018, has an older clientele, has a fantastic beach, nice "Wave" and "Getaway" catamarans, but the dive shop has an attitude and communication problem. When the engine on their dive boat broke down they were more worried about stringing along the divers with existing reservations than efficiently communicating or offering alternatives. There was no backup plan in place. The Dive Shop's short hours made updates extremely difficult to obtain. The boat was out of commission for at least three days. They didn't hire a replacement until maybe the fourth day. I'm not sure because I had to leave. I finally checked with the on site "Discovery Center Tours" kiosk only to find out that they charged more than $200 over the Club's price for a comparable 2 tank dive. I ended up booking with Turtle Divers, an off site dive shop for $25 less than the Club price. (Check out my review of them) I got my dive in on the last day. I spent an inordinate amount of time planning my days around checking on the status when Club Med's Dive Shop was open. They complained that they had to charter a plane to fly in the parts as if they were doing me a favor. Why didn't they charter a boat instead and fly in the parts cheaply? When I asked why they wouldn't leave messages at my room the answer was. "Well if there is no news we can't tell you anything" my answers was "Well no news IS news, it means the boats not fixed yet." The only apology I got was from Mason, the really nice guy who works the main desk in the Club lobby. So if you don't mind a mostly older crowd and a somewhat rustic appearance, everything else was great in the classic "Club Med" style.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 48 suites
- 2 pools
- Fitness centre
- Scuba diving / watersports (fee)
- Tour desk
- Coffee maker
- Hair dryer
- Alarm clock
- Iron/ironing board
- DVD Player
- 1 king bed, 1 queen sofa bed
- Pool view
- 679 square feet
- Mini fridge
- Balcony or Patio
- Maximum 2 adults or 2 adults and 1 child
- Pool view
- 1098 square feet
- Living room
- Dining room
- Fully equipped kitchen
- Coffee maker
- Balcony or Patio
- All cutlery, dishes, and pots and pans
- Maximum 4 adults or 2 adults and 2 children
Resort Location Map
Villa Del Mar Turks and CaicosProvidenciales,Turks And Caicos Islands
- Hotel Contacts
- Extra Info
Providenciales, TKCA 1ZZ Providenciales
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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