Villa Del Mar Turks and Caicos
- What's Included
We've been to this club many times. We appreciate the adults-only ambiance. Francois, Chef du Village, was excellent-personable but professional, as were the staff. Standouts were Alex-AquaGym and Power Walk, and Manny-Power Walk. Due to a fire the main dining room was closed and all meals were at Lucayan. This worked out well, as the terrace was expanded-both front and back-allowing for ample outside dining with a view of the ocean. There was a hot water problem while we were there, but in such a warm climate it was not much of an issue for us. A problem with the shower drain was resolved quickly. This club is perfect for our needs-not fancy but very clean and comfortable, with excellent activities, although we missed the morning stretch class (replaced by power yoga). We hope to come back for many years to come. Club Med---Please keep this an adults-only club!!!!!!!
My wife and I had a wonderful week at Turkoise. There were some exemplary GO's that made it a terrific week. Valerie on the Scuba staff was effervescent and extremely knowledgeable about the sea life. We loved snorkeling with her as our guide. She always made it a positive and enjoyable experience. Joey, Big D and Nick were also excellent GO's along with the Brittany on the sailing staff. Stuart on the scuba staff was horrible, however! It seemed as though his mission was to frighten people into avoiding the snorkeling outings by terrifying the more timid. The food was delicious! My wife and I will definitely be returning. We both pray that Turkoise remains an adult only Club.
Our second time at this resort, the first was 10 years ago. Admitedly, a storm arrived our first night, and all water sports were cancelled for three days. I know they cant help the weather, but this was a major disappointment & there seemed to be no recourse for the loss or additional activities added to pass the time.HIGHSAlex & Aqua gym - he is a fantastic GO Happy Hour at Sharkies and the dinners there as well - great fish tacos The Shows - they have gotten CONSIDERABLY better & were very entertaining White Night Dinner by the Pool - this was a beautiful event & best food of the week The Bread - its amazing. Walnut, Raisen, Complete, White or Dark Chocolate - they are all amazing, I wish I could get them locallyThe Beach - its still large & beautiful, but the once white baby powder sand was not kept as clean & strewn with itchy balls & debris from the treesLOWS Communications seem very weak. We were never told about the main restaurant being closed. Almost missed the info on the wonderful White Night as well. Info on FB differs from the App & whats posted in the club.Bugs - 10 yrs ago we had to complain about these tiny tiny bugs in the toilet & sink area. Unfortunately even in an upgraded room this time we had the same issue. Our last night there were hundreds of them.Food service - having to take all meals in the alternative restaurant was a disappointment. Crowded, lines, horrible service, and terrible desserts except for the ice cream. I would not return unless the main restaurant were open again.Wine - another BIG disappointment. Now only a house white, rose & red available. The red was awful. And the bottles often had no labels as if they were being refilled with who knows what. There is now a wine list available for extra charge, but only one option is by the glass, a riesling. If they are serious about upselling wine, there needs to be significantly better service & availability by the glass. Personally though, for the all inclusive rate I think there should be at least a couple of reds & whites available.Not enough shade - unless your out by 7am your not getting a pool cabana or good beach hut. People actually leave their towels out all night to claim the best beach locations, and although signs are up, no one ever enforces them.Scuba - there are no more options for afternoon dives - only two tank morning ones. We prefer to only do a one tank & this was not offered. When asked, we were allowed to join a discover scuba trip on the snorkel boat, but we were still charged the full price of a two tank dive. This seems very unfair. The people at the office were neither helpful or flexible.IN BETWEENS Upgraded Rooms ? We took one, our friends did not. They are identical in size & layout. The upgrade brings a robe & slippers that proved very useful, updated bed spread & curtain, a mich bigger wall mounted TV that was also quite nice, and better toiletries, at a cost of 400$ more per couple for a week. Perhaps some complimentary better wine might have made the cost more palatable. Also - the matresses are very hard - we asked for padding & it helped a bit. You will need to decide if the upgrades are worth the cost. I think they also come with better service. We had no issues with towels or hot water and our luggage was promptly delivered to our room, unlike our friends. All in all we would definately go again, once the main restaurant reopens & with hopefully better weather, but you do have to know what to expect, this is Club Med after all, not the Ritz Carlton. The GMs are for the most part great, and it can be alot of fun and a good value if you are able to take advantage of all the activities.
7 days spent at Turkoise starting February 7th. Diving with Seafari was excellent. Supervisor team and the group itself were great. It gives me interest to dive more often. Very nice crew, boat very clean, very secure and everything very well organized.(Gros Merci Marie Eve, Nico, Valerie, Pierre, Clidel, Stuart et l'équipe dans la boutique de plongée qui nous accueille avec professionalisme). I also did many courses like yoga stretching, zumba and body sculpt which were very pleasant (Merci Stéphanie). The GO's shows lots of enthusiasm and like very much what they are doing.It was our second time at that Club Med and this time was great. The food is correct, the room would need some improvement (problem with hot water... sometimes). The beach is wonderful. Super beau voyage dans son ensemble. A une prochaine fois.
We were at Club Med for 10 days in February 2017. It was our first visit to Cub Med, an interesting experience. The island is beautiful, the beaches are endless, the colour of the sea is amazing.Our most thanks to Nick and his crew; a wonderful team, very professional and accommodating. The instruction session was great and we went on the Armada sail this last Tuesday and it was an amazing trip. One MUST sign up for it!!!A special shout out to GO Nicole from Calgary/Warsaw; thank you!Food was very good but what’s up with the amount of salt; planning to give your patrons a collective heart attack?Having said that, the sous chefs were great (Joshua, Jordan and Karen at the salad bar), thank you!The dining room service was terrible, you had to clean your table and then set it up for yourself; if you asked for help, all you got was a shrug (unless you weren't a GM! but a local VIP).The room service: very random, you never knew what you gonna get :) not enough towels, too many towels. Overall, the resort looks neglected and dirty.By the way: the staff recommends you try all activities at least once, having a hot shower once could be nice :); there was trouble with the hot water for a number of days.Overall, staff and GOs at the bars were nice, especially Alex and Mikael were great, they seemed to enjoy their work!!!Unlike Jeremy, an occasional smile would be appreciated. I usually enjoy sparkling wine and it was available for four days without any fuss and then I was told I had to pay for it, hmmmm.Someone mentioned that the GOs weren’t as friendly and speaking with the patrons as much as they used to.Well, don’t know about that but perhaps the GOs should pay less attention to themselves and their flames (shout out to Garry) and less present on their social networks and more in the real world. This resort is a good place to be for active people of all ages who do not care about the comfort and cleanliness of the rooms, and the estate.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 48 suites
- 2 pools
- Fitness centre
- Scuba diving / watersports (fee)
- Tour desk
- Coffee maker
- Hair dryer
- Alarm clock
- Iron/ironing board
- DVD Player
- 1 king bed, 1 queen sofa bed
- Pool view
- 679 square feet
- Mini fridge
- Balcony or Patio
- Maximum 2 adults or 2 adults and 1 child
- Pool view
- 1098 square feet
- Living room
- Dining room
- Fully equipped kitchen
- Coffee maker
- Balcony or Patio
- All cutlery, dishes, and pots and pans
- Maximum 4 adults or 2 adults and 2 children
Resort Location Map
Villa Del Mar Turks and CaicosProvidenciales,Turks And Caicos Islands
- Hotel Contacts
- Extra Info
Providenciales, TKCA 1ZZ Providenciales
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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