Somerset on Grace Bay
- What's Included
- All Inclusive Features
The best resort at Turks. Fabulous kids events: Easter egg hunt and other activities and the Tuesday night cookout with the Fireman and kids dancing. Wow Absolute best rooms!Great staff. Even the poolside bar had good lunchesThe restaurant is a bit fancy for kids but worked ok
Been coming to Provo for over 35 years since the time that luxury meant a working shower and infrequent electrical black outs. As a swimmer & scuba enthusiast the unsurpassed Grace Bay beach & beyond beautiful ocean waters grabbed my heart and soul back then & kept me coming back. Despite the proliferation of luxury condo development, dive & parasail boats etc.the government promotes strict ecologically mindful regulations which maintains Provo's excellent scuba and swimming conditions. (Great kite boarding too). The Somerset is the only resort with a great lap swimming pool which comes in very handy on the windy or rainy days.The resort's layout is just gorgeous, the rooms are large and luxurious, the service is wonderful and the food is good too. The only minor disappointment is the location of the spa which is underground but still high quality. I have return visited and will continue to.
Why is it that none of the recent reviewers mentioned the construction next door? It is clearly heard from the pool. For the money we paid for it, it would have been nice for the hotel to provide a warning via its website. I noticed the construction as soon as we arrived, yet the check-in clerk assured me that the construction cannot be heard from the resort. This is our third time here and we loved it the other times but this trip was somewhat of a letdown. Starting with the fact that they put us in the least accessible room (lots of steep stairs) knowing we had two children with us and wanted 1000 extra to change the room. I was hesitant to write this review because the hotel manager is exceptionally nice and accommodating. When he is not around, however, things do not go as smoothly. For example, this used to be a quiet and relaxing place, but this time they had loud music at the restaurant on Friday night. And when I say loud, it was obnoxiously loud. I called the front desk, wondering how my kids would ever go to sleep with this music going on. All they told me was that it would end at 10 pm. Not "I am sorry, we will turn it down." No, just grit your teeth until 10 pm and tell your kids to wait for their bed time. Unacceptable.There are many other luxury resorts being added throughout the island. The Shore Club, for one. I will probably consider trying it the next time we are there. That is too bad, given that Somerset used to be like coming back home. Not so much this time.
The Somerset is fantastic!! It's great for families with perfect accommodations for adults and kids. The staff is amazing here -- super friendly. They go out of their way to help you and make sure you are having a nice time. The rooms are great with lots of room to spread out! It's one of the most beautiful beaches in the Caribbean and in a great location to try out all the great restaurants on the island. Would definitely stay there again!!
this was easily our 10th stay if not our 11th at the somerset. Sadly one of the things that kept us coming back was our favorite waitress/babysitter/all around pied piper, nadine who we came to find out was let go in Dec due to new management in the restaurant. This is the 3rd or 4th time the management at Luna Sea has changed in less than 10yrs. The service was dreadfully slow and the food was sub-par. We found ourselves going out for lunch to the Palms or Somewhere cafe every day instead of just eating at the pool which we always had in the past. It seems management cant get their act together. To fire Nadine, the most popular and nicest server is a mistake. She's the reason most people eat there. And on top of that, the hotel has discontinued turn down service?? i called for a blanket and towels at 7:15pm and was told house keeping is closed. This is not the attitude i expect if paying the high price to stay at this resort. To get a drink on the beach we had to go up to the pool bar most days. Again, not OK. I'll say this, we saw the Ritz Carlton residence signs and heard about a Four Seasons and a Manadrin all coming to Turks, Somerset you need to step up your game quickly. People will not pay your prices knowing a Four Seasons and a Ritz are available. You need to offer more amenities (turn down, quicker pool and beach service, complimentary snacks throughout the day) and get your restaurants under control before you lose even more revenue. The resort was 70% occupied this past week. Why on earth must it take 2hrs to eat lunch? I'm so upset to write this review because we have always been so pleased but after traveling to many resorts in the Carribean and South America i'm starting to see where Somerset is lacking. Hotel manager and restaurant manager must work together to fix this. Don't tell me that its the restaurant's fault - fix it. Its your resort and as a guest we see it as one large entity.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Continental breakfast daily
- Shuttle service to golf course
- A la carte restaurant, O'Soleil/Pearl Lounge with an island-infused gourmet menu for dinner only
- LunAsea is a casual bar and grill serving lunch and beverages
- 1 bar
- Room service
- Reverse current lap pool with underwater audio
- Infinity edge pool overlooking the beach
- Exercise area
- Meeting facilities
- Rental car desk
- 1 queen-size bed
- 1 full bathroom
- Air conditioning and ceiling fan
- Cable television
- Clock radio
- Mini-bar and mini-fridge
- CD player
- Coffee maker
- In-room safe
- Iron and ironing board
- Kitchenette facilities including microwave
- Maximum occupancy of 2
- 1 queen-size bed or 1 king-size bed
- Telephone with voice mail
- Hair dryer
- Wireless Internet access
- Kitchen facilities including full gourmet kitchen with Viking stainless equipment, wood cabinet kitchen, granite counter tops
- Maximum occupancy of 3, up to 2 adults
For the Kids - Babysitting available for a fee.
Resort Location Map
Somerset on Grace BayTurks And Caicos,Turks And Caicos Islands
- Hotel Contacts
- Extra Info
Princess Drive Grace Bay, TKCA 1ZZ Providenciales
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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