The Palms Turks and Caicos
- What's Included
- All Inclusive Features
My husband and I just got back from 10 days at The Palms. We were celebrating my 65th bday and our 40th wedding anniversary. I’ll write in detail but the bottom line is this is a fabulous resort and we highly recommend it.The ride from the airport taxi was easy. The car was really more a van and the driver took at least six of us at once. We were the only drop off at The Palms. Check in was a breeze and our room was ready. We were in Building 1 in a jr suite with partial ocean view as well as pool view. The pool is so beautiful. The ocean is incredible with multiple shades of turquoise and the sand so white. It’s paradise.There is wonderful staff to help you get situated on the beach, or poolside or on the adult boardwalk where you can read, sunbathe, etc. in a quiet area. They provide towels and ice cold bottles of water throughout the day if you need either. We never had any problem getting a chaise or use of the cabanas along the beach. Worth mentioning Jenero, Jai and Joseph – great guys – made you feel special.There are activities during the day if you want to go on a ½ or full day snorkeling trip, there are exercise classes (for a fee), there are paddle boards, kayakes, hobie cats for free. We did the ½ day snorkeling trip which was excellent and worth the money. Great entertaining crew on the boat, snorkeling with one of the crew in with us to guide us to better viewing, lunch on the boat, visits to two fantastic beaches…a great day.Dining is expensive period. Whether it’s at the hotel or at a neighboring hotel or if it’s in town – it’s expensive. Grin and bear it or take one of the free bikes available into town to a grocery store there to stock up on supplies for your room. We didn’t do that but have heard others do. Breakfast is included at The Palms and it is a full buffet breakfast with omelet station. Everything you could want is there in a beautiful setting. Staff – again – great. The good news is while the food is expensive everything we ordered was delicious…everywhere. Restaurants we tried off site: Caicos Café, Coco Bistro, Magnolias, Asu, Bay Bistro, Somewhere and Hemingways. The first three were cab rides as we did not rent a car. Coco Bistro needs to be booked through the hotel concierge up to two months in advance. Ariker Garland was extremely helpful in that regard. Those reservations are hard to get. Magnolias has a great view from a hilltop, outdoor dining and good food. However, we found the staff to be uncertain of their jobs and everyone from the manager/owner down the line seemed unhappy to be there. Asu is the restaurant at the hotel Alexandra next door. An easy walk on the beach. Good food, outdoor dining on a covered porch . Bay Bistro is another beach walk in the other direction of The Palms. We went there for lunch twice – another covered outdoor porch with the best view of the sand and water. Great for lunch. Hemingways is the restaurant at The Sands Hotel a few down from Bay Bistro. Lunch was fine there as well. Our last full day we took the advice of a fellow guest and went on a long walk on the beach until we found what is a beach bar with food over a mile away called Somewhere. Very casual fun little spot with great food and good vibe. As for The Palms restaurants – all great. Parallel 23 was their finest and most expensive. What a beautiful setting with perfect staff attention and premium foods. 72 West is their restaurant closer to the pool. We had lunch and dinner there a few times. The dinner area is a lovely setting for dining under the stars. Make a reservation and do it through the concierge! The L’Attitude Bar is connected to Parallel 23 and is great to have a drink and grab a bite too. Bartender Alpheus Morley, server Luka Mirkovic and Jobel Bernadin all worth noting as friendly and so accommodating.The Spa – beautiful, serene and friendly. My husband had “the best massage” he’d ever had from Earl Blake. The next day I scheduled their hydrating facial and also had Earl Blake. He was excellent. Highly recommend. There’s a small gym nearby that seemed to get regular use.Nightlife at the hotel – none. We loved it. The hotel was beautifully lighted, serene and quiet every night after 9 pm? We saw a half dozen people in the pool’s hot tub most nights but they were never loud and the pool closes at 10. For night life you really have to go into town.The hotel has several shops including one that sells primarily wine and nibbles but also a few pharmaceutical items. I needed to find something to soothe my husband’s sunburn and found something there that did the trick. Worth mentioning: nothing had prices on it in that shop. The lotion ended up being $22! In the shop that sold the merchandise with The Palms embroidered on everything there was a nice selection of souvenirs but I couldn’t pull the trigger on their prices. A baseball style hat for $30+? A board book for my 9 month old grandson for about the same - $30? Tips: Bring your own shampoo. The trial size toiletries in the room were of a lesser quality than I would have expected. After two days of being unable to get a good lather from the shampoo, I bought shampoo. I might even say pack a roll of toilet tissue – theirs is the flimsiest. I was surprised to find in our closet a bottle of Off! Bug spray. While we weren’t bothered by bugs I heard some others were and evidently there is a buggier season so just beware of that. There are screens on the windows and sliders. And not to be a broken record? Bring money – it’s just expensive down there. Would we go back? In a heartbeat!
Great tour and great staff. Had a fantastic day. The staff are helpful and have a great sense of humour. They also know a lot about the island and can help with local shopping and information. Drinks and a light lunch are also included.
My husband and I were at the Palms from the end of January to the first week of February...this was the 2nd time we were here and absolutely love it!...resort is lovely, staff is so friendly!...the beach guys were great!..especially Mark and Josef!...we will be back for sure!
This resort is absolutely gorgeous. We stayed in a junior suite and it was great. There was a kitchenette with a fridge, microwave and coffee machine. There was an outdoor patio and an indoor sitting area. The king size bed was very comfortable. The housekeeping staff was friendly and great. The pool was beautiful, but we spent all our time on the beach. The beach service was fantastic. Every morning we would get a cabana and a nice Palms employee would give us towels and cold water. The beach is the best thing about the resort. I don't think you can top that beach. We would definitely stay there again.My only suggestions for improvements: 1. The TV in the room was wonky; many channels didn't load properly and the audio was messed up on them. 2. Please consider adding more vegan food items to your restaurants.
The hotel has everything you need. Beautiful and comfortable rooms, a gorgeous infinity pool, beautiful beach, wonderful bars and restaurants and a staff always willing to help you. Rashid runs the Caicos Dream Tours - a must do at least once on your stay.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Breakfast Daily (Buffet)
- Hobie Cats
- Day and night Entertainment
- Welcome drink upon arrival
- Use of beach and pool chairs
- Use of fitness centre
- 115 rooms
- 2 A la carte restaurants (Tropical fusion and International)
- Pools, 1 Infinity edge
- Fitness Centre
- Outdoor whirlpool
- WiFi in designated areas
- 1 king-size bed and 1 double sofabed
- 1 full bathroom
- Air conditioning and ceiling fan
- Clock radio
- Coffee maker
- In-room safe
- Internet access
- Iron and ironing board
- Bathrobe for use during your stay
- Kitchenette facilities
- Flat screen color TV with cable and remote, DVD/CD player
- Maximum occupancy of 3
For the Kids - Mini-Club for children from 4 to 12 years old available for a fee. Babysitting available for a fee.
Resort Location Map
The Palms Turks and CaicosTurks And Caicos,Turks And Caicos Islands
- Hotel Contacts
- Extra Info
Grace Bay Beach Princess Drive, TKCA 1ZZ Providenciales
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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