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Terrible hotel the only positive is the location cleanlinees very basic beds not comfortable hotel services extremely poor breakfast is a joke does not worth the money you are giving at all charges also if you want to leave your luggages for a while!
Upon arrival I was greeted by good pleasant reception staff, helpful, no complaints there my room. However, leak from. Ceiling, carpet wet, electric dangling from ceiling, I'm in a family room. Which can only be examined to look like a youth hostel. Hate shower curtain, although it serves its purpose.
I can't begin to say how horrible my room was! I checked out within 15 minutes of seeing my room! TV broken and dirty, no AC, no WIFI, dirty drinking glass, you to pay to use their computer, broken window and handle, broken night stand, no dresser, exposed wires...I could go on. Stay away! I wish I could leave 0 stars. Americans: Do NOT book with Liberty Travel!
Bad experience, No hot water. No Lift. No service. You need to carry your luggage on stairs. Rooms are not good. Worst than Motel. Not Worth to spend your valuable Money. They don't service properly and argue for not having manpower. Top of that they charge for Luggage to keep with reception. They won't bother about customers and service they are getting on hotel. Breakfast have only Croissant and butter. There is no hot food other than Coffee. It is not at all continental breakfast but some cold items that your children won't eat at all. You will waste your Money.
The location of this hotel is it's only plus. It's directly opposite the gorgeous Hyde Park, and only a short distance to the tube. Our experience here wasn't the best, we paid for breakfasts and after reminding the staff three times that we would be leaving early in the morning (and being assured breakfast would be prepared) we were forgotten. We were told to grab a bag of cold supermarket croissants that were still bagged from delivery. First world problems, I know, however given the opportunity I'd have rather saved the money and purchased something the night before to avoid stress. We also had our hot water turned off so we had to wait until close to midnight to shower the night prior to leaving. Hotel gets one more star than I was going to give because one of the staff members was absolutely lovely and really helpful.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Breakfast Room
- 24 hr reception
- 1 double bed or 1 or 2 twin beds
- Tea/Coffee maker
- WiFi internet (for a fee)
- Safety deposit box available at front desk (for a fee)
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Apollo HotelLondon,United Kingdom
- Hotel Contacts
- Extra Info
64 Queensborough Terrace Bayswater, London W2 3SH England
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
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Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
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