Best Western The Cromwell

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This hotel, housed in a historic building, is superbly located on Cromwell Road, in the area of Kensington. Nearby tourist attractions including Harrods, Hyde Park, and the Natural History Museum can be reached on foot. Kensington Palace is around 1.3 km away and the Royal Albert Hall is 1.6 km from the hotel.
Location: Kensington; 22 km from Heathrow airport.
Subway: Gloucester Road

tripadvisor Traveler Reviews
  • antennae123 : London
Great location, rooms look tired despite change to Ibis

This an amazing location, but the standard is not what I expect from an Ibis Styles. The ghost of Best Western lingers on after the rebrand. Decor and furnishings are worn and dated, black mold/sealant in bathrooms, feels pretty fusty on the whole. There was a mixup over payment and I had to pay on the day despite having prepaid for the room. Initially given a noisy room over Cromwell Road, asked for a switch to a quieter room and the view from the garden rooms is actually pretty nice, so ask for one of those if you can.

  • Oliver H : Bristol, United Kingdom
Was good to stay for one night

Me and my partner decided to go out on a limb to go to London at last minute. We went on last minute deals and came across the Ibis Gloucester Road, as the price was very good at £79 for one night on the Saturday.The outside looked really nice and clean and so did the lobby as well as the Room. We checked in and were given our keys to the room so we dropped off our luggage and went out for an explore. The staff were really helpful with any query I asked of them.Fast forward to breakfast and following the instructions the night previous that it was in the lower floor, as soon as we stepped into the breakfast hall we felt out of place as there was no indication of where to sit. We found a table that had the previous customers plates and glasses as staff members running around without much organisation to it. The breakfast was continental with lots of breads and granola but when asking for a cup of coffee for the second time the staff member remembered me asking the previous time and was quick to apologise.So to round it off...Good points:LocationStaff friendlinessCleanlinessBad points:Breakfast as a wholeBroken shower

  • deborahk95 : San Francisco
one night stay

This hotel is very handy for the Royal Albert Hall, an easy 10-15 minutes walk.We asked for a quiet room which we got, it was a little small but we were only there one night and it was very clean and comfortable.When we returned we were able to have a nice drink in the bar and the prices were ok considering where you are.

  • Q3858ZZkarenw :
Not up to standard

Faulty lighting - broken light fittings Black sealant in bathroom Booked two rooms - one through Tesco vouchers - as a result of this we were put in the basement next to the refrigeration unit which made a horrendous noise all night Broken furniture

  • Mallysis : Leeds, United Kingdom
In need of TLC

Googled the hotel to find the nearest tube - Google says South Kensington.... WRONG! We walked well over a mile with suitcases. In fact, the nearest tube is Gloucester Road and is about a 2 minute walk around the corner. We had booked a garden terrace room. I think the addition of the outside space also makes the bedroom itself small. We came to the conclusion that the terraced area would be perfect in the summer or for smokers but in December? No. Save your money and book a standard room. The room was clean but the colours drab and furnishings very tired looking. Couldn’t seem to get the lighting above dim. Despite a standing heater, air-conditioning and using the extra blanket from the wardrobe, we were cold. Having said that, it was snowing. The shower flooded the bathroom every time it was used. However, the breakfast was excellent! Wanted to rate it 2.5. We don’t feel we got good value for money at The Cromwell.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Resort fees (if applicable) must be paid directly to the hotel
  • Hotel transfers for packages to USA
  • Hotel transfers for packages to Europe
  • Items of a personal nature
  • 85 Rooms
  • 1 Bar
  • Gym
  • Business facilities
  • Free WiFi
  • Car rental service
  • Parking On Site (fee)
  • Laundry Room
  • Wheelchair access to common/public areas
  • Currency Exchange 
Hotel Room:
  • Wireless Internet Access
  • Television
  • Air conditioning
  • Iron/ironing board
  • Coffee maker
  • Non-smoking
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

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  • Best Western The Cromwell
    London,United Kingdom

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110 Cromwell Road, London SW7 4ES England

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.