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Best Western The Cromwell

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This hotel, housed in a historic building, is superbly located on Cromwell Road, in the area of Kensington. Nearby tourist attractions including Harrods, Hyde Park, and the Natural History Museum can be reached on foot. Kensington Palace is around 1.3 km away and the Royal Albert Hall is 1.6 km from the hotel.
Location: Kensington; 22 km from Heathrow airport.
Subway: Gloucester Road

tripadvisor Traveler Reviews
  • markofhants : Hampshire
Tiny tiny room poorly maintained

Arrived for a one night stay to go to the Royal Albert Hall. Nice looking building, great location, 5 minutes walk from Gloucester Road Tube. Checked in, went to the room and... Strewth, not enough room to swing the proverbial. Less than a foot between the bed end and the wall, in danger of concussion squeezing past the wall mounted TV. You actually had to move the bed in order to open and close the bathroom door. Curtain hanging off, the valance looked like it hadn't been changed in months, full of scuff marks and grime. Oh and the bedside light had bare wires exposed, nice hazard there. Soap dispenser in the equally tiny shower room balanced on the soap dish as it had fallen off some time ago. Either my wife or I had to sit on the bed to allow the other past. All the space of a telephone box.. a double room? I think not. My wife is 5 foot 2 and when sitting on the bed, her feet could touch the walls all round. Breakfast ok though you had to squeeze between the tables it was so small. Staff friendly. Would I stay again? No chance, none whatsoever. Shabby, in need of renovation, only stay here if you have a fear of open spaces, do not stay here if you have a fear of confined spaces.... I have had far better experiences and far bigger rooms in a Travel Lodge...

  • VancouverTravel_10 : Vancouver, Canada
Lovely stay

Had a beautiful stay at the Best Western Cromwell. Good location for me and excellent service. Room was ok size and staff were helpful. will be back hopefully soon to London and would stay here again.

  • ishyurqit2016 : Inverness, United Kingdom
Could have done with better facilities

Rooms very small staff rushed at times although very pleasant.Breakfast very very poor. Room far too hot, no cutlery or plates, whole experience was a shambles . One member of staff on was not enough for amount of people.No milk on tables, no glasses for juice.We left without having breakfast.. The heat in the place is unbearable.Hotel is close to attractions and plenty busses going to city centre

  • Wull1 : Scotland
Good Location

Good Location, clean with friendly staff. Room was small but nothing too major for a London hotel. Breakfast was good although 1 cup of coffee was the only criticism. Couple of wee minor things in room could do with fixing but did not take away from the break.

  • Urban_Fox_58 : London, United Kingdom
Central, clean quiet and good value

Stayed for one night so didn't mind the room being a bit small. Was located at the back overlooking the gardens. Had to be re-roomed because the French windows to the balcony wouldn't open. Moved to room immediately above and was able to enjoy the early spring weather on the balcony. The room was comfortable, clean and well appointed. The bathroom was small but perfectly formed. The bath towels were a tad small and a flat loo seat would have been more comfortable to sit on but these are small quibbles for the price paid. Very quiet in the room and the only thing that disturbed us was the dawn chorus- not sure how many central London hotels that would apply to! Enjoyed a happy hour drink in the bar. The bar could be better - it is a pleasant room but the music could be better, I.e. Not Capital Radio! And perhaps slightly more subdued lighting. The breakfast was fine, not a bad selection of hot and cold items and decent coffee. Overall, a pleasant stay and all the staff we encountered were very pleasant and helpful.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • 85 Rooms
  • 1 Bar
  • Gym
  • Business facilities
  • Free WiFi
  • Car rental service
  • Parking On Site (fee)
  • Laundry Room
  • Wheelchair access to common/public areas
  • Currency Exchange 
Hotel Room:
  • Wireless Internet Access
  • Television
  • Air conditioning
  • Iron/ironing board
  • Coffee maker
  • Non-smoking
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Best Western The Cromwell
    London,United Kingdom

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110 Cromwell Road, London SW7 4ES England

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.