Blakemore Hyde Park Hotel
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- All Inclusive Features
Great location in the far end of Hyde park, super helpful attentive staff some shopping a block away and lots of restaurants. Walking distance to the hop on hop off bus stop which was very handy. Neat clean and big rooms good breakfast too
Stayed here for 3 days in a suite. Pros: The outside and lobby of the hotel was nice. Breakfast is great - staff are very helpful. Hats off to BulBul and tushar (i think that was his name) - They were so kind. They even helped us send BF up to our room for our boys who were still sleeping & suffering from jet lag. Location is good - next to Kensington Gardens and 5 min walk to the Tube. Cons: Check-in staff are poor and unhelpful. Our room had 3 TVs - however, during our entire stay only 1 TV was ever working properly. We did ask for staff to take a look - but the other 2 TVs were not fixed. No paper and pencil in the room - found this very odd considering this is a suite.
My husband and I stayed in this hotel for 1 week at the beginning of July. Initially we found the hotel quite good except for the air conditioning being a bit temperamental - it was around 30 degrees in London that whole week. However on our third day there while I was showering I discovered a cockroach on the wall of the bathroom. As someone who can't even stand a spider in the bath you can imagine my panic. My husband killed the cockroach and took it to reception to show them. The girls on reception immediately offered us a new room which we declined as we did not want the upheaval of packing again. They said they would get the manager to speak to us. We were not contacted at all by the manager but the next day we came back to our room to discover a bottle of wine to apologise for the "unpleasant incident". As neither myself nor my husband drink wine this did not exactly calm us down. In fact as the air conditioning had again broken down we were forced to move room anyway. At this point we were very angry and asked to speak to the manager. We were told to ask for him the following day. We did this the following morning and after being kept waiting for 45 minutes the most arrogant unpleasant man appeared to speak to us. He was initially apologetic but very quickly became irate when we indicated that we were looking for more than a bottle of wine as compensation for the problems we had encountered. He eventually gave us £42 in compensation from a hotel bill of almost £1500 and stormed off after throwing our registration form at the receptionist. The hotel itself was fine but it is never acceptable to have a cockroach in your room, especially in a supposedly 4 star hotel and this really put a damper on our holiday. The attitude of the manager however was even more upsetting. How this person could be responsible for customer service is beyond me. If you visit this hotel better pray you don't meet him!!!
Stayed at the Blakemore for 4 nights and were upgraded to a 'Junior Suite'! The room was adequate but quite dark. No pad or pencil in sight. It really was the bare minimum by world standards. The bed was very comfortable. We arrived after a 14 hour flight and there is absolutely NO assistance with baggage. They also take an additional 120 UK pounds in case you have a drink or meal or laundry and refund you the unspent money as you book out. Every day we had to call reception to ask housekeeping to have our room made up when it wasn't done by about 2pm. We'll Miss Know-it-All on Sunday when I rang to advise that we were going out for Brunch and would like our room made up told me curtly to turn on the green light and housekeeping would attend our room. Our room was between floors and housekeeping were unlikely to cruise by. I explained that our 'green light' was broken and requested that she ring housekeeping. We returned about 1pm and you guessed it - the room hadn't been made up. My husband contacted the same arrogant unhelpful woman on reception who said just put the green light on! He had polite words but housekeeping didn't turn up until around 3.15! Miss Know-it-All should exit the building or be taught service and professionalism. The male concierge watched us as we struggled to the taxi and left the building - NEVER to return. The only redeeming thing was the charming helpful woman in the bar - thank you for your helpfulness and service.Think twice before staying here - there are so many other choices nearby.
I was underwhelmed by this hotel. Room is 3 stars at best. The hotel is just not welcoming. You feel as if you are in an apartment complex, not in an hotel arriving for a vacation. The 4 star rating on TA is wrong for this one!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Round trip flight
- Round trip transfer between the airport and the hotel included with select packages
- Hot buffet breakfast daily
- Hotel taxes and service charges
- Parking ($)
- Minibar ($)
- Coffee/tea tray
Resort Location Map
Blakemore Hyde Park HotelLondon,United Kingdom
- Hotel Contacts
- Extra Info
30 Leinster Gardens, London W2 3AN England
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
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