Citadines Prestige London Holborn Covent Garden
- What's Included
- All Inclusive Features
Excellent location near Covent Garden and St Paul's Cathedral. This is an extended stay hotel. The entire stay is paid in advance. The room is small and basic. The TV is small but has plenty of stations. The kitchenette is basic. Housekeeping services are only every few days. The bed is comfortable. The decor was a little tired. Still, a great value.
We have returned today from a 2 night stay and can honestly say we won't be returning. We have stayed at this accommodation twice before and really enjoyed our experiences until this time, we have really seen a difference! We arrived around 17:30 on 16/6/2017, we was checked in promptly which was great. I asked the man who checked us in if he can see that I'm due a refund upon check out for the best price guarantee to which he told me yes he can see the money which I'm due to receive upon check out. I was happy to hear this as I was assured on a email when I booked that I would have no problems getting this refund. After checking in we went to our room 328. The room was basic and spacious which is great. However, this time round no shower gels were provided. This isn't a major issue but it was a bit annoying because I purposely didn't bring shower gel as I knew the hotel provided it before. With this not being a major issue, I went out and purchased some. On 17/7/2017 we were out pretty much all day from around 10am returning to the hotel just before midnight. We got to the room to find that no housekeeping had taken place, there was no fresh bedding or towels which was a big let down (the towels especially). I am really disappointed by this as we have never had this problem before. We checked out today 18/6/2017, again this was a quick process but when my refund was mentioned I was told the person who has to do the refund is off for a few days so I will have to wait. Why was I not told this beforehand? I am really annoyed about this and think it's bad customer service to be assured I will have no problems getting my refund to then be walking away without it. Will I actually get a refund???Overall the accommodation is basic and ideally located, Holborn tube station is just across the road where you can connect all across London. We will not be returning after this disappointing stay.
A really nice hotel close to everything. Silent rooms with well equipped kitchen. Some opposition from the rather large kids placed in uncomfortable sofa bed. Nice, tough to master the marvellous foreign language English better then the staff.
Internet bad (due to upgrading). Conveniently connected. Right next to Holborn Station. Kitchen does not have bigger bowl. No complimentary toothbrush. One bottle of shower shampoo for both body and hair.
My son and I and some friends recently had a 7 night stay at the hotel - and once again it didn't disappoint! The location is good, comfortable, well appointed rooms and friendly, helpful staff all made for a great stay! Thank you!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Roundtrip flight (8 or 15 days) in economy class
- 7 consecutive nights
*Breakfast and transfer between airport and the hotel is not included
- Concierge services
- Breakfast room
- Use of nearby fitness center (discount)
- Parking garage
- Meeting rooms (small groups)
- Conference room(s)
- Internet access in public areas
- 24-hour front desk
- Laundry facilities
- Free housekeeping offered once during your stay
- Cable/satellite TV
- CD player
- Air conditioning
- Internet access
- Kitchenette with refrigerator, coffee/tea maker, microwave
- Private bathroom
- Hair dryer
- Iron/ironing board
- In-room safe
- Clock radio
Resort Location Map
Citadines Prestige London Holborn Covent GardenLondon,United Kingdom
- Hotel Contacts
- Extra Info
94-99 High Holborn, London WC1V 6LF England
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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