Copthorne Tara Hotel
- What's Included
I am very surprised by all of the positive reviews of this hotel, I can't read them without wondering whether or not they are being sarcastic. We did not enjoy our stay at this hotel. The location was good (we were attending an event at Kensington Roof Gardens which was just around the corner), but I'm afraid that's the only positive thing I can say about this hotel.... let's start at the very beginning:Car Park: The spaces are rather tight and some cars were parked very badly, meaning several spaces could not be used at all. We had pre-paid for parking but it seemed as though it would have been very easy to turn up, only for no spaces to be available. The entrance/exit to the car park is at the back of the hotel where the staff seem to take their breaks, so there was always a large crowd standing outside smoking. When we left, there was one member of staff sitting on the kerb with her legs in the road, she did not seem willing to move at all and certainly did not seem to care that she was partly blocking the exit from the car park, so we had to awkwardly manoeuvre the car around her. Check-in: We arrived at 15.15 (after the specified check in time) but were told that our room would not be available for at least another hour. Luckily we had another family member staying at the hotel so could temporarily store our bags in his room. The woman on reception was not particularly apologetic and did not offer any alternative solutions, such as offering to store our bags with concierge.Room: As others have said, the hotel is very out of date and in need of refurbishment. The hotel is not a pretty sight from the outside and it certainly didn't improve on the inside. The windows had moss growing on the inside of them. We were woken up numerous times during the night due to loud noises, possibly coming from the fridge (which was empty, so I'm not quite sure why they keep these in the rooms). We paid extra to stay in a club room, but having stayed there I could see no benefit to this at all. The rooms on the lower floors were of the same quality, if not marginally better than ours on the 12th floor. Breakfast: The next morning, we went to try and get breakfast in the 'club lounge' but were immediately turned away as it was too busy. There was a very long queue to enter the other room for breakfast. In the end I gave up and walked to the High Street to buy a coffee and breakfast, I'm very glad I did. My family members that did wait it out for breakfast were not rewarded for their patience, the food that was available was not pleasant, they had run out of bacon and there were no glasses to help yourself to juice or water (this was around 8.30 - 9 am).Bar: A group of 8 of us met at the bar before heading out for dinner one evening, but after waiting at the bar for nearly 15 minutes we gave up and left. We could see no prospect of being served any time soon as the one barman serving was busy making cocktails. One of our party had been given two 'free drink' vouchers, so these went unused.Lifts: Only one lift seemed to be working in the morning, meaning it was very full and stopped at every single floor on the way down, but being so full, no one else was able to get in! I heard another guest in the lift mention that the hotel turned the others off, if this is true then I’m not sure why as it was just inconvenient. In summary, I would not recommend this hotel. The staff just don't seem to care and an overhaul (especially of the rooms) is long overdue. There are many other options nearby which would have been a better choice.
This is a rather old hotel but the rooms and toilets are much cleaner and well maintained than how it looks from outside. We were there with my husband and 2 young kids 4 yo n 5 yo. We had a room with twin beds which we had to put together so it could fit all of us. Room was bit dusty especially carpets but toilet is very clean and hot shower had a good water pressure all day. Bath tub was also clean. The Airconditioning was very good and cool despite the warm weather. Size of room was average for a London hotel standard, as the room also had a desk, tea table with 2 chairs by the side. Hotel was a 10min walk to the High Street Kensington station with my kids and there were shops along the way, which is convenient for water, snacks, breakfast etc. If visiting Harrods area, I would suggest taking a bus straight down from the main road as many buses go there. It's definitely more convenient taking buses considering we have prams to push around n London tubes are typically not prams friendly. Good hotel for large groups like family as staff was friendly and easy going. Parking there was about 20+ pounds per day in the underground carpark. Staff were very sticky about checking in time at 3pm so we had to go out first then come back for our rooms despite it being 215pm when we arrived. Other than that, check in n out was efficient enough though do note that only 1-2 counters were open each time at front desk and can get very busy. Busy hotel but well worth the money spent.
I stayed 2 nights at the Tara for business and all in all the experience was rather average.The hotel is located in one of the best areas of London, walking distance to a number of great restaurants and shops.The facility is quite old and could do with some maintenance.The staff at reception at check-in was very slow and not particularly reactive or well-trained. I was offered an upgrade to a bigger room with the advantage of having breakfast voucher at a cheaper prices. When I declined, I got the breakfast vouchers at the same prices the lady gave me in case of upgrade. Pretty chaotic.There are also a couple of restaurant within the hotel. I tried one which was fine. Breakfast was also fine, with a lot of choice.
Last Year wasn't too happy but stayed there again this year and thoroughly enjoyed our stay. After last years problems they upgraded us to the club lounge and this was great. Rooms are perfect for our needs, position is great and staff very efficient, shop down stairs very reasonable. Only problem was they stated they couldn't mind our luggage for 3 nights even though we were coming back to stay. However contacted our behind the desk contact and the luggage problem was solved. Will check this prior to next trip as this a very important thing for us if we want to whizz off to visit friends for couple of days.
Stayed for 1 night as part of a business trip, the foyer and hallways are lovely, My room on floor 6 was less so, it had an abundance of plugs, but the socket on the iron was loose, the paintwork was faded, the bathroom was dated. Bedding was crisp and white and the bed comfortable, the towels in the bathroom, were off-white. Buffet breakfast not quite as good as a Premier Inn but acceptable.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
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- Items of a personal nature
- Wheelchair accessible rooms
- Laundry service
- Room service
- 24-hour reception
- Safety deposit boxes at front desk
- Money Exchange at hotel
- Car rental
- Fitness room on site
- Business center
- Gift shop
- Single room: 1 twin bed (occupancy: 1 person); Twin room: 2 twin beds (occupancy: 2 people); Double room: 1 double bed (occupancy: 2 people); Double room with child: 1 double bed + 1 twin bed (Occupancy: 2 adults + 1 child)
- Air conditioning
- Ironing Board/Iron
- Satellite/Cable Television
- Internet access
- Alarm clock radio
- Mini fridge
- Coffee maker
- Max adult occupancy: 2 Max child occupancy: 1
- Same as above, with:
- 2 double beds
- Panoramic views over London
- Access to the Club Lounge, which is open daily from 7:00am - 10:00pm: complimentary refreshments, international newspapers, lifestyle magazine, local maps and information.
- Max adult occupancy: 2
Resort Location Map
Copthorne Tara HotelLondon,United Kingdom
- Hotel Contacts
- Extra Info
Scarsdale Place, Kensington, London W8 5SR England
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