Fraser Place Queens Gate
- What's Included
My third trip in this year. The place is centrally located. The rooms are nice and large. The house keeping is good. The staff are very friendly and courteous. Lots of good restaurants in the vicinity and a train station. The breakfast is a bit sparse. But since lot of eateries near by it is not a problem.
We stayed here at the start of July, location is perfect, beside museums, bus routes & underground only 5 mins away. Shops/takeaways all nearby on same street, with some nice restaurants also. Apartments were clean and nicely finished, staff very friendly and helpful.Only minor negatives, the bar was a little hit & miss, but lovely seating area to be fair inside & out. The few steps at the front door were a little awkward with a buggy, having to lift it up 5/6 steps each time.We definitely use again if going to London, location is the major positive.
The mattress was very problematic - both the bed in the room and the sofa bed. We couldnt sleep all night long. Check in time is 4pm and check out time is 11am. So the time is pretty strict compared to other big hotel brands - which is usually 3pm and 12 noon respectively.
We have stayed at other Fraser properties before and were very happy with the quality of the services and the rooms. We were however very disappointed at the conditions of the rooms when we checked in today at Queen's gate. We booked one 2 bedroom executive and one 1 bedroom executive room. The 2 bedroom suite looks like it has not been well maintained at all. The walls are so dirty. The 2nd room is still not ready at the standard check in time at 4pm, while we arrived at 7:00am. (We did get one room ready early, the front staff was helpful in trying to accommodate).
overall service standards was below averageroom rates was too high compare to the nearby similar class hotel.did not provide any slipper in room.location is good.near to Gloucester road train station.no parking, nearest is 500m at holiday inn Gloucester road. parking is very expensive
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 105 rooms
- 24-hour reception desk with safe
- currency exchange
- laundry and room service
- wireless internet
- air conditioning (some rooms)
- television (cable/satellite)
- iron/ironing board
- microwave oven
- safe (in room)
Resort Location Map
Fraser Place Queens GateLondon,United Kingdom
- Hotel Contacts
- Extra Info
39B Queen's Gate Gardens, London SW7 5RR England
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
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Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
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