Fraser Place Queens Gate
- What's Included
The room is spacious and clean and very conveniently located. However the most basic function of a room should be that it provides a restful environment. Throughout the day and night I was disturbed by footsteps from the level above me. This is probably due to bad soundproofing. This caused me to not be able to have a good rest at all. I enquired about a change in room but the hotel is fully booked; though if the other rooms are of similar construct to mine, with similarly terrible soundproofing, then it would have been fruitless too. I'm a faithful customer of Frasers hospitality and the other properties which I've stayed prior to this has been wonderful. This one hotel is very much disappointing
Having just signed a GBP150 security deposit, we were alarmed and had the camera out to record an unrepaired hole in entrance hall wall and other walls which should have been cleaned of marks and stains and a burn mark on sofa arm. When brought to management's attention, these were explained away as damage caused by a previous long term tenant family, and there had not been time to carry out repairs. The security deposit was not exercised.Next morning there was no cold water coming from the shower. This was apparently due to a faulty temperature mixing part that took 3 days to replace before we could take a shower. There was also an unpleasant pungent odour in the bathroom the source of which we were unable to locate. By now we were not confident it would/could be fixed, so we relieved the situation by opening the bathroom window when possible.All the above aside the property is excellently located and the apartment layout what we expected and wished for. The staff were pleasant and sympathetic to our problems which of course should have been their problems not ours. As compensation we were offered a bottle of Californian Rose. We enjoyed our stay in London at Queens Gate Garden. Thanks largely to the location and proximity to trains (Gloucester Road Station) and Bus routes on Cromwell Road we were able to access everywhere we wanted to go in London.
We stayed fora family weekend and thoroughly enjoyed our experience at the Frasier Suites. I travel to London frequently every month, I will be staying again. I truly recommend this property. We stayed in a 2 bedroom apartment, stunning !!!
Great spacious one bedroom apartment just around the corner from Gloucester underground on the Piccadilly line. We were three adult ladies travelling together and Fraser reception was exceptionally helpful in helping us with technology issues, organising a car when needed and giving advise on best ways to get to places. No noise and comfy beds ensured our long days ended with great rest.The Piccadilly line connected us directly to Heathrow airport underground, to kings cross station for our day trip to Paris, to Victoria station for our pick up to Harry Potter and Gatwick express. Gloucester station has a lift which is helpful with luggage. Two supermarkets, ATM, fruit vendor, chemist and restaurants all opposite the underground so very convenient for picking essentials up at the beginning and end of each day. I would definitely recommend Fraser suites queensgate for location, customer service and spaciousness.
First time we have stayed with Frasers suites queens gate alth9last year we stayed with same company at Lovitt Lane London. Queens gate apartments were wo derful so near everything two minute from Gloucester Rd tube Waitrose just next door! Will stay there next time in London
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 105 rooms
- 24-hour reception desk with safe
- currency exchange
- laundry and room service
- wireless internet
- air conditioning (some rooms)
- television (cable/satellite)
- iron/ironing board
- microwave oven
- safe (in room)
Resort Location Map
Fraser Place Queens GateLondon,United Kingdom
- Hotel Contacts
- Extra Info
39B Queen's Gate Gardens, London SW7 5RR England
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
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Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
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